Questions & Ideas

I have a number of members in my Miro team. Some have ‘Free Restricted’ access and others have ‘Full’ access. How can I change a members access from Free to Full please?

Hi Team, Can you please check why i am getting this error: ​ Bad Token: Internal Error; Reason: internalErrorYesterday, I was able to get embed link but today it is not working. I am using this code to generate my JWT token. app.get("/getToken", (req, res) => {  const user = {      "iss": "'" + process.env.CLIENTID_WB + "'"  }  let accessToken = jwt.sign(user,"'" + process.env.CLIENT_SKEY_WB+ "'", {algorithm:'HS256', expiresIn: '1h'})  console.log("Access Token ==> " + accessToken);  return res.status(201).json({    accessToken    });});Can you please check why it is not working?Thank you!

Hi UXers! There is a best practice of mobile first design before designing other devices (i.e. tablet and desktop). Is this something anyone is familiar with or have any learnings, challenges and experiences to share? How does your company work? 

I have a colleague unable to log into Miro for the first time in a while (using the little red Microsoft ~SSO icon). He’s moved from Chrome to Edge, and it’s in Edge where he sees "to activate this connection please first sign in with your Miro credentials, or another connected third-party" after clicking the MS icon.He cleared his miro.com cookies, tried again, same thing. Any ways forward?

I have an issue with the web page capture feature. I usually make flowcharts with this tool, and after editing a page, I refresh the visual appearance on the board.Sinds last week, I got the following warning on the bottom of the screen when I tried to refresh the page content on the board: “We can handle one file source at the same time.”Has anyone encountered this previously? And how do I solve it?

Hi,I have seen this topic which is similar to my question, but didn’t really answer to my question:https://community.miro.com/ask-the-community-45/rights-to-use-material-created-in-miro-incl-use-of-miro-icons-737I have found templates in Microverse, and also graphics in these templates that I think is really great.I’m wondering if it is ok to copy and paste those graphics into my own miro-boards and use?If so is there a creative commons licence for how to give credit to the creator?For instance, let´s say I like the spaceship from https://miro.com/miroverse/profile/hued/ can I when copy only that graphic and add to my board, since it is possible to add a whole template I guess that is ok but, to only use part of is…For me it is totally fine if that is ok but I have to show a Creative commons statement somewhere in board but I haven’t found how to deal with this yet. Thanks in advance,//Johan

I did some training in March via MIRO where each day was all on the same board.I went back to see the board and try to find my place to download some resources.I have accidentally zoomed out and now nothing is showing on the board and I do not know how to get back to the start, or to any content.Please help

hey, miro is a completely new tool to me, but i already like it a lot! I use the awesome Miro-Feature to create sticky notes out of spread sheet rows. Sticky Notes are then aligned in a tabular form, and they are quite small. The task our group has to accomplish is to sort all those sticky notes. But after the import they are already “sorted” in a tabular style. Is there a way to distribute/spread/scatter the sticky notes randomly on the board?

When I go to my company board Miro loads and loads and memory used by browser goes to 100% of system memory.I use Firefox Nightly 92, so I assume there is some fix needed in Miro to limit memory usage.That’s the first web page that has such poor memory management. 

Sorry...my mistake. I did not realize that I had to click ‘down’ icon several times to find all the icons - I clicked only once and it showed me only one hidden icon. Case closed. (And now I do not know how to delete this message :-))-satu

HiMy colleague lost her board when she upgraded to educational license. How does she recover it? (I am pedagogical IT support).BrAnna

I used Miro a few years ago, then again 12 months ago.  The work from 12 months ago was there, but not the older work.  That I could find anyway.  It wasn’t shared with anyone.  The more recent work was shared in a team.  Any idea on if its deleted by Miro, because I would never have deleted the work.

I had been working on making a “family tree” of sorts to better visually arrange the genetic relations of some falcons, and everything was coming along nicely in Miro, but it seems sometime in the past week or so, all of my 90 degree angles have gone curved, making the tree visually a bit of a sloppy mess. Is there a way to fix this? Did I do something or did something in Miro change? I tried viewing in different browsers and downloading the app, and browsed through some questions and tutorials but haven’t yet found the answer… 

We have a need to pull the company users list and validate user who have a license that they have been active in the last 60 days. If they have not been active, we move their license to Free Restricted to free up the license for another user. We currently implement this by download the user.xlsx from Miro but would like to perform this via API. Is there any APIs that allow this functionality?

I have no experience with REST API and this is a rudimentary question. I want to test Miro's REST API on Power Plartform.I need to create a "custom connector" for testing, but when I set the "authentication type" to OAuth2.0 (the identity provider was set to "Generic Oauth2")・ Authorization URL・ Token URL・ Refresh URLHow should I set it? (Especially I'm not sure how to set the redirect URL.)I set it referring to "https://developers.miro.com/reference/oauth-20-authorization-v2", but it didn't work because "tokenNot Provided" was displayed.Please help me if you like.

I would like to have MIRO be able to have linked layered or nested boards Top level board that is a simplified summary of ideas.  Each component on the highest level could break down to a lower level board where the high level component is decomposed into more detailMany management type users want succinct summaries of ideas (top layer good for them)People who have to build or develop ideas need to drill down into more detail.  The devil is always in the detail.  The lower layers provide the more detailed views that satisfy the builders or developers of the ideas.Should not be limited to 2 layers - should be any number of layers. 

I am trying to select a circle that is behind an icon. Is there a quick way to select the circle? Similar to Illustrator?

Duplication of the inserted printscreen When inserting a made printscreen, 1 printscreen appears first on the board, followed by 2 printscreens. The printscreen makes a standard keyboard shortcut (ctrl + prt sc) and is inserted on the board with a standard combination (Ctrl + v). The problem appeared on 04.04.2022. No one has encountered*?​​​​​​​https://drive.google.com/file/d/1Np4Lc0f2wfR6BRTxIPYbFbhPIc77MLS_/view?usp=sharing

HelloI’m the owner of a board in a team. I’m signed in and my profile is showing on the top right and correctly shows board owner. When I select some elements in the board only 3 dots are shown and I can’t lock or unlock the element. Neither does another paid member of my team. I searched for this topic in the forums but noone seems to have the exact same problem.  

I’m trying to set the color of a sticker using the REST API, but not having much luck.  When I set style.backgroundColor to any value other than “#fff9b1” I get an result of error code 400 (Bad Request).  Are there only certain allowed values?  Could these be specified in the documentation?

I deleted a team (based on suggestions from MIRO to remove seats so that they weren’t billing me incorrectly) and didn’t realize there was a CLIENT BOARD connected to it and now it says it’s GONE. The board that was deleted is not under my current “team” so I cannot do the simple board recovery. when I go to the URL this is what I get. WTF?!  

How to turn on camera on your board? 

When I use the miro rest api to create a text widget, the height is not set correctly: However, editing the text as a user - such as entering edit mode, or selecting and then bolding, corrects it: Using the miro sdk (not api) to update a text’s width, bold, or even just select it does not fix it either - only doing a user actionAny ideas of a possible fix?Also of note: padding seems to break behaviour entirely, with inconsistent width and wrappings even between refreshes.

Hey folks, I am looking for a way to hide some content on a board from everybody but a single person. Or the other way around: only show it to a single person. This would be very helpful for some games, for example when nobody should see which card somebody pulled. I already tried out some stuff but I think there must be a better way/workaround? Any ideas we can discuss and build on to solve this? Rgrds Said

The past day has seen the IT community checking their resources and applications for the use of the java framework Spring, i wanted to check if you actually use that Java framework at all. If you do use it, i presume you will have a plan to mitigate/patch the affected software? i would be grateful for some insight into the exposure of our accounts / Dashboards. Regards Marc Saunders