Skip to main content

Questions & Ideas

Need to validate an idea with an industry expert? Get help from your peers? Discuss a project with like-minded people? This is the place.

9561 Topics
Robert Kienzle
Robert KienzleActive Contributor
asked in Ask the Community
Lasso selects object not within the lasso area (including items that are far away). Anyone else having this issue?

The lasso tool will grab object not within the lasso outline. Sometimes, it will even grab objects that are far away from the outline. For example, it grabbed an object that was two items from the lasso area (but not the item right next to the area).  For example, imagine going from left to right:  Item A, Item B, Item C, Item D. All items are separated and not overlapping.  I lasso Item C and Item D, but the lasso also includes Item A.  Item B is left alone as it should be. This doesn’t cause me major problems as I usually just cntl+click items I want to group. More of a curiosity. 

5647
Robert Kienzle
J
Janek Lasocki-BiczyskoNew Here
asked in Ask the Community
Is there a way to automatically load JIRA relationships (eg. "blocks", "depends on", etc.) into Miro?

Being able to import existing Jira cards into Miro, as well as creating/editing Jira cards from within Miro is a really awesome feature. One thing that’s missing for me is the ability to visualise and/or manage relationships between Jira cards from within Miro (and ideally visualise them as “connecting arrows” between cards in a miro board). Is anything like this possible?  

6442
J
J
JezzaNew Here
asked in Ask the Community
Education Plan Seats

Hi All,I have just joined with Education Plan. I’m confused by the number of seats? If, for example, I allocate a seat to a student (leaving me with 99 seats available and 1 seat used) and then remove that student from the seat, will it then return to 100 seats available and 0 used?Thanks in advance.  

3373
Robert Johnson
B
Bennie NaudeContributor
asked in Ask the Community
Miro automatically changes zoom size when linking to another board

Hello everyone, today’s certainly my day for questions.I have a main menu on my board, that navigates to different parts of the board.  When I view this menu, I set my zoom to 100%.When I then click a link to go to another part of the board, it automatically zooms to 250%.  When I then click on a link to take me back to the main menu, it zooms to 349%.Why does this happen, and how can I stop if from happening?Many thanksBennieCape Town

17454
B
V
virginia hamiltonBeginner
asked in Ask the Community
downloading docs, pdfs etc.

I own a board and am teaching. up until just now, I can post or upload a document, slides, etc. and people can download. Now...I still see the download icon but my participants can not, so they can’t download anything. HELP!!!!!!

375810
Robert Johnson
F
Frank van MosseveldeNew Here
asked in Ask the Community
Copy paste does not work

Suddenly copy pasting elements on my miro boards is not working anymore.If I try to copy, paste for instance an sticky note it always seems to paste a text element. This happens for all various elements I try to copy.How can this problem be solved. Is there a setting which was by accident triggered which could have caused this?Thanks!

67562
F
F
Food Design ThinkingNew Here
asked in Ask the Community
Can I make files (uploaded on a board) not downloadable to invited members?

Hi there!  I’m creating a board for my clients (I’m about to upgrade to the “consultant” subscription). Board will have some pre-uploaded content (images or videos) for them to move around, and use for their activity.  I wish though to make these files NOT DOWNLOADABLE to anyone who is invited to the board.  Is this possible? This would be essential for me.  thank you in advance for your help :)   may the force be with you 

4272
Vlada
Mironeer
R
R MBeginner
posted in Ask the Community
Possible to make team members not to download or copy images for free plan?

I’d like to use Miro for my client’s training like a workshop. But I’m wondering if it is possible to make them not to download or copy images that I upload on board? Conditions are below:  - free plan  - they are team member, who can edit the board  - some use cases needed preconditions or background info  - they can see the information that is strictly confidential   Thank you.

6543
Vlada
Mironeer
N
Nicholas FallowfieldNew Here
asked in Ask the Community
Freezing parts of your board

I am new to Miro and would appreciate any advice on how to freeze sections of my board? For instance where I have created a box and team members have posted several post-it-notes into nit, but now I want to move the whole thing to another part of the board how do I do this as just 1 frame rather than having to move each individual component part? Thanks.

24862
Robert Johnson
B
BeatrizNew Here
posted in Ask the Community
Billing issue

We have a concern.  Last July 13 We bought 2 year licenses and last December 13 We had a Charge for USD 62,55. Could you please explain to us why this charge is due?  

2141
Kiron Bondale
S
susanNew Here
asked in Ask the Community
Help content in text format

I can’t process information through videos so am looking for the written documentation.  When I go to help topics, I’m getting an error message and this text: What happened?You've requested a page on a website (help.miro.com) that is on the Cloudflare network. Cloudflare is currently unable to resolve your requested domain (help.miro.com).

2371
Kiron Bondale
J
Jan PoczynekNew Here
asked in Ask the Community
removing frames

can a frame be removed (deleted) WITHOUT removing all the objects it is holding (framing) ? => e.g. for re-grouping or printing and afterwards discarding the “print frame” thanks & sunshine!Jan  

41222
J
K
KummerNew Here
asked in Ask the Community
Jira Cards Installation issue

Hello.When following the documentation at:https://help.miro.com/hc/en-us/articles/360019501754We did all the steps few times and still could not connect jira!So, the problem is at step 2 "webhook". When we check "Create a webhook automatically (JIRA administrator permission is required)" and click connect:We receive an error "insufficient permission" and in console there is an error of 403(our jira is publicly accessible so there can not be firewall problems or ...).When we try to do it manually: there is NO WEBHOOK URL to copy (please see attached screenshot).Does anyone knows how to fix this since we need to start a project TODAY!Thank you in advanceCheers

10583
Marina
Mironeer
H
Hubert TomczykNew Here
asked in Ask the Community
Problem with pressure pen and chat area

Hi. Does Miro whiteboard support pressure pen? I have XP-Pen and pressure pen is working just in regular mode, no pressure (dynamic). Another problem with chat. One of my mac displays chat on the whiteboard instead on the chat area which stays blank.    How to fix it? Thanks  

11952
M
S
SchumiNew Here
asked in Ask the Community
Miro - Text autocorrect

Hi there, Is it possible to turn autocorrect off in the Miro app? It’s hard to get back to edit a text while autocorrect crosses out with red wavy lines the whole text. I’m typing in english in Miro, might be that everything gets crossed out with red because my laptop has and it is set to hungarian keyboard? Thanks,Schumi

9611
Robert Johnson
A
Ace of SpadesNew Here
asked in Ask the Community
Allowing Anonymous Guests to View Board using Miro Free Plan

Hi there, I’m a student currently working in an online school, and I just completed a project, using the free plan, which I need to share with my teacher. Unfortunately, she does not have a Miro account, and I was wondering if there is a way I can allow her to view the board without her having to create an account, and without making my board public.Thanks ahead,Ace of Spades

3722
A
D
Drue McLeodBeginner
asked in Ask the Community
Where did the free Day Passes go???

Another team member and I noticed that the 15 free day passes per cycle option has disappeared from our Billing page in Miro. Has anyone else’s day pass count disappeared?? We’ve never used a Day Pass and yet they are all gone. Is this a change Miro made where they no longer offer free day passes for Consulting plans? Please advise! Thank you

7386
A
M
marg laingBeginner
asked in Ask the Community
I don't see the option to change board owner

I am the board owner. I have a free account. I need to transfer ownership of this board to someone else, so they can keep the board and I will eventually leave it entirely. I read the instructions to change owner, but I don’t see the ‘is owner’ option in the menu. I did invite the other members individually to the board. Am I missing something? 

1192110
Robert Johnson
A
AsifNew Here
asked in Ask the Community
education plan admin unable to add new users

hi, i am an admin for a university operating an education plan account. i invited a number of students, and now when i need to invite additional students, i find no way of doing it.if i click on the dashboard link where it says “invite new users”, it takes me to the active users page, and there is no link anywhere there to be able to add new users.yes, i am the Team Admin who set up this team, and have 42 students on board already whom i invited. please help.

2912
A
W
Wenzel MehnertNew Here
asked in Ask the Community
Teams & board visibility

Hello, is there a way to change the visibility and accessibility of the board for the team? I have a team of several members but not all boards should be visible for all team members.Can you tell me how to proceed here? Thanks! Best,Wenzel

17745
Robert Johnson
J
Josh RoundNew Here
posted in Ask the Community
Can't invite members even though I'm Team Admin

I am setting up the Team having gained an Education Plan for my teachers.I was able to start doing this, and added around 10 members.Now I want to add/invite more members, there Button “Add Team Members” is no longer visible on the Team page. I can only search Active Users.Your help is appreciated…Thanks,Josh

2822
J
K
Koki SekiBeginner
asked in Ask the Community
I want to integrate with JIRA

JIRA と連携を行いたいですが、アプリケーションリンクの構成が方法がわかりません。Miro から提示されている情報と、JIRA のアプリケーションリンクの情報が異なっているため 

2771
Marina
Mironeer
Zeynal X
Zeynal XBeginner
posted in Ask the Community
Allowing group members to edit only a certain region

How can I allow team members to edit only a certain area in the miro? Is there such a feature?

7465
Robert Johnson
amy hosotsuji
amy hosotsujiBeginner
asked in Ask the Community
Is it possible to have separate invoices and billing for each Team in a Conslutant Plan?

Hi there,We have 2 budgets that we work with and we want to have one Consultant Plan with 2 Teams on it, each billed from different accounts and we want it to have separate invoicing. Is that possible?

3042
amy hosotsuji
F
Felicia VincesNew Here
asked in Ask the Community
Shifting Boxes

Hi all! Whenever I type in the boxes of my mind map, the other boxes shift as the text length increases. I tried locking the boxes in place but that hasn’t helped. There’s way too much space on the board for it to not be used well. Any help is appreciated!

2391
Kiron Bondale
Terms & Conditions