@Yeom - I don’t have much experience with the inner workings of this tool, but I have used it a few times over the years, and just installed and tested it again with no issues.

From what I gather, you have successfully installed the Miro Web Clipper browser extension, but when you try to use it on a web page you get the “you do not have access to this service” message - is that correct?

A few possible reasons for the error could be if you are

• a Google Workspace user and this extension/service is blocked and your Workspace service admin needs to look into this.
• running a managed instance of Chrome - again, an admin needs to look into this issue:

  

• a member of the Miro Enterprise Plan - although, this is a long shot as I don’t see any mention of plan restrictions in the Web Clipper Help Center article.