Questions & Ideas

Need to validate an idea with an industry expert? Get help from your peers? Discuss a project with like-minded people? This is the place.

7694 Topics

K
Komal AgrawalNew Here
posted in Ask The Community

[RESOLVED] Miro Sketch plugin not working

Since yesterday the plugin isn’t working. I don’t get any errors. When I click on sync all artboards, or sync selected artboards, nothing happens. I never get to the stage to choose a miro board to sync with. I have tried reinstalling the miro plugin and tried logging out and logging in on miro plugin in sketch, and miro account on web and mac app. Same issue with existing sketch files, or new sketch file. Any help is appreciated. Thank you.

23
Julie Sun
3 years ago
S
samaolaNew Here
asked in Ask The Community

Handover board to customer

Hi there   I have a consultant account and created boards and templates for a customer. Now I want to hand them over to the customer, who has their own licenses. How do I do this? Creating a backup of the board and send this to him? And the template?   Many thanks in advance Sabine

2
S
3 years ago
T
Tatiana OueiniNew Here
asked in Ask The Community

Team member isn't able to edit the board

I have a group of 11 collaborating on my white board and one person does not have the same functionality as the rest. I have created sticky notes for members to edit with their ideas. This member is only able to add a comment but does not have any other functionalities available to him. I have a free account and I’ve checked all the setting and can’t figure out the problem. Any insight or help would be much appreciated!

2
P
3 years ago
D
Daniel ZeyenBeginner
posted in Ask The Community

Bug: Video call dropout when using "Link to" feature

Hi, While being on a video call within Miro and using the “Link to” function on objects the call regularly drops out while just performing the linking action. Afterwards, it video call restores itself automatically again. Seems like this behaviour is due to automatic refreshing the browser window. However, it feels somehow uncomfortable even though the dropout is only lasting several seconds. Would be great if this could be fixed. Best and thanks, Daniel   

1
Marina
Mironeer
3 years ago
D
Dmitry_PBeginner
asked in Ask The Community

Cant request invitation

Im have a free account. Im get guest view in some boards. How i can SENT request for invintation to gat right?? I cant see nothing in help and no about automatic (from miro) “requet for invitation” Can i only must write personal email to owner of board??

4
D
3 years ago
J
Jessica EllisonBeginner
asked in Ask The Community

Static text box width

Hi there! I’m loving using Miro but I can’t for the life of me find out how to keep a text box from expanding automatically as I type. For example, I’ve drawn out a square shape and I want to type in bullets in the dimensions of this square. However, when I use a text box on top of the square, despite drawing it to the width of the shape, if I type a long sentence the width goes wider than the width of the square. Is there any way that I can ‘lock’ the dimensions of the text box?  I would double click within the text box and use the text feature in there but as far as I can see I can’t use bullet points within that feature.  Any help?  Thanks! :) 

5
J
3 years ago
S
Sensorama DesignBeginner
posted in Ask The Community

Cannot create team, I'm the administrator of the account

Hello. I cannot create teams. I own the account I'm trying to create a team in and I have the Consultant Plan. This is really bad user experience. Why is it so hidden? And yes, I have tried following the two methods on the "how to create a team in miro" page.   Why is it like this? This is extremely frustrating.

5
Kiron Bondale
3 years ago
S
SarahNew Here
asked in Ask The Community

Everyone on same part of screen

Hi, I am doing some online teaching and I would like the students to be able to edit the board as we go through the lesson.  However,  I want them to all be looking at the same screen as I have, but as is it is a big board I find some of them are going off and drawing on other parts of the board.  Is there a way to present the board as, for example, pages, so we are all on the same page!?   Thank you

4
Michael Sohn
3 years ago
R
Ryan RamseyNew Here
posted in Ask The Community

Changing the focus of the root

I am used to NEO4J, which is a graphical database, hence my question. Is it possible to change the root of the drawing? For example: I have Customers, Products and Users If i choose customers as the root, i can see what products they are using and the users of those products. Alternatively, I can click on Products, and see what product a customer, is using. Can i change the rendering of the the connections i have drawn out for different audiences?   Example below, i drew a line between “all users included in free plans” and “Give premade-templates a try”. and Miro Mind Map is the root. Can i change the root to “All users including free plans” and see the connection between availability and “give-pre-made templates” as the first nodes?  

1
Kiron Bondale
3 years ago
A
Ariel FliglerNew Here
asked in Ask The Community

Regeneration Of Board Link (Consultant Account)

Hello, I am a consultant working with changing teams in multi-day sessions. Is there a way to revoke or re-generate anonymous guests links to public boards ? I need to restrict access to the boards after each meeting (so, basically sending a new link before each meeting).      Thanks,   Ariel

1
Isman Tanuri
3 years ago
S
Simon BatchelorNew Here
posted in Ask The Community

iFrame and Invision?

Hi All I have been following the instructions to place an Invision prototype into a Miro board and all i get is a link to open a window to the prototype. I was expecting the iframe to host the content directly on the board. Anyone tried this? Same with Axure : (   Thanks

3
Caspar von Gwinner
3 years ago
B
Bogdan MaranBeginner
asked in Ask The Community

Activity log download or activity reporting

Hello, We have run an open sandpit for an international team of engineers, and I would like to be able to download the activity list, as I cannot clearly create any reports based on activities Is that posible?  

4
B
3 years ago
S
seth pearsollBeginner
asked in Ask The Community

Pricing / License question - Miro for small, regular use, with occasional, inconsistent larger group use

Hello All, I have a pricing question.  Most of the time, my small team of 3-5 will be working in Miro.  But occasionally, we might need to open it up to a ground of 16 or so.  This would be a rare occurrence, at most.   What would be the most practical plan for this: small, regular use, with occasional, inconsistent larger group use.     Thank you, Seth

3
Kiron Bondale
3 years ago
H
HkeplerBeginner
asked in Ask The Community

Count connection lines to a shape

Hi all I have an overview where I am getting a lot of connection lines between shapes - is it possible to get a quick “count” on each shape to see how many lines are connected? /Henrik

2
H
3 years ago
R
Ron WedderburnBeginner
asked in Ask The Community

Moving Projects and all their boards from one account to another account

Hello All,  wonder if you can help.  We have a large number of projects with each project having many boards.  We would like to move the projects to different account teams but dont seem to have the ability to move an entire project.  Miro only allows boards to be moved.   Has anybody been faced with a similar dilemma and is there a solution for it.   Regards   Ron

3
Kiron Bondale
3 years ago
N
NoamNew Here
posted in Ask The Community

[RESOLVED] Desktop app: a JavaScript error

Hi, I tried to download the desktop app to my mac. And I got a message with a bug.  

4
Marina
Mironeer
3 years ago
Y
yumiBeginner
asked in Ask The Community

How create my first team. My register had already done

I think I skipped create my first team when I register. How can I create my first team now?

12
Y
3 years ago
E
elliot duffBeginner
asked in Ask The Community

How to unshare

Someone has shared a Miro board with me. How do I remove this from my account. I do not wish to see or use this board.

10
Michael Sohn
3 years ago
P
Patrick DegenaarBeginner
posted in Ask The Community

Board notifications

Currently, we are receiving updates on how people have changed the material on boards via email. For those of us already getting 100 emails a day, that is a bit clumsy. The Dropbox approach of icon notification in the bottom right-hand corner would be preferable - as that can tell us what is happening in real-time. The email notification can, of course, be kept as an option. Thanks

3
Michael Sohn
3 years ago
B
barrykrishBeginner
asked in Ask The Community

JIRA Cards Bi-directional Sync (Updates made in JIRA don't reflect in Miro)

I have been using the jira cards integration with Miro. I typically use it to create JIRA issues directly from Miro; and occasionally also paste JIRA issue URLs into Miro. My cards show the status of the JIRA issue. However, I’ve noticed that status never updates in Miro even though I make changes in JIRA. The only way for me to keep things in sync right now is by replacing the existing miro card with a new card with the latest status, but that beats the whole purpose of the integration. What am I missing here? Is there something in the configuration process that I may have missed?  

3
Michael Sohn
3 years ago
I
InmalonsoNew Here
asked in Ask The Community

Is it possible to save as pdf?

is it possible to save as pdf with quality? Thank you

3
Jonathan White
3 years ago
Thinkqualitative
ThinkqualitativeBeginner
posted in Ask The Community

Problems with video chat app

Hi everybody, I’d like to share a problem I’m facing with the video chat. Maybe someone can help me to solve it. I’ve got a Consultant plan, and I need to video chat with a series of Anonimous Guest Editors t run my job. When I launch the video chat app I can see my own image in the small video frame, yet I can’t see (or hear) other participants, even though the videochat is running (In the videochat camera and microphone are on and there’s the button LEAVE visible). Technical requirements are ok (for me and for Guests), yet there is no chance to see or hear each orther. Did anyone have the same problem and could hepl me to puzzle it out? Thanks a lot Roberta

4
Thinkqualitative
3 years ago
B
BorisNew Here
asked in Ask The Community

Is it possible here to analyze the working time spent on the assignment?

Hey. Is it possible here to analyze the working time spent on the assignment? I saw here only a timer that can be set for a certain amount of time. And in the activity section you can’t see anything about the time spent.  How can I invite users in guest mode? What is the difference between a guest and a regular user? Is it possible to make changes on the boards in the guest mode of operation and will it be clear who made these changes?

1
Kiron Bondale
3 years ago
J
Julia KopitinaBeginner
asked in Ask The Community

Eraser keyboard shortcut

I need keyboard shortcut to switch from pen to eraser (using ctrl+z will not delete the changes made by my students, so I have to ask them to delete their changes or to go to instruments for eraser)

1
Kiron Bondale
3 years ago
J
Judy ChenNew Here
asked in Ask The Community

Free Account: How to Restore the Deleted Board?

Is the restore functionality available to a free account?

1
Michael Sohn
3 years ago
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