Skip to main content

Questions & Ideas

Need to validate an idea with an industry expert? Get help from your peers? Discuss a project with like-minded people? This is the place.

8834 Topics
V
Varun DhitalNew Here
asked in Ask The Community
How do I create a personal team/account?

Hi Miro community. I’m pretty new and I’ve looked through a bunch of threads but I’m having trouble wrapping my head around this one.I was added to a team I am consulting with by a 3rd party and signed up with my personal gmail address. Looks like they are on the free plan and they have 3 boards already.Now I want to create my own dashboard/account/team that is separate from this other team since I am just consulting for them and want to work on things unrelated to them. The only option I see is to Create another team, but it asks me to upgrade to a paid account. When I log in to Miro, there is no personal space, just the team I am consulting with (that invited me).Basically, I want to create a personal dashboard/team/place where I am not sharing with this other team I am consulting with. How do I create my own dashboard with a free plan and 3 private boards?Thanks

19274
Robert Johnson
3 years ago
P
Paul KerbyNew Here
asked in Ask The Community
Card information gone, activity gone

One of the cards we have been owrking on has lost all the info inside, there is also no activity showing for the card either. How can I get that information back?

1071
Kiron Bondale
3 years ago
A
AJ CassataNew Here
asked in Ask The Community
HOW TO INTERGRATE MIRO AND ASANA

Hey guys,I’m having some issues using Asana cards on Miro board. I intergrated Asana and Miro but still can't use Asana cards yet. Nothing show up when I clicked on Asana and it makes me to reconnect with Asana. Anyone having the same issue? and do you have any ideas to fix it?Thank you.

1521
Soumyadeep Mandal
3 years ago
Brian Fulghum
Brian FulghumExperienced Community Member
asked in Ask The Community
Hide/unhide button is missing from a board I own.

Hi all, The hide/unhide button has disappeared from a board that I own. the Eye icon is simply missing. Again, I own this board.What could be causing that? How do I get it back?Thanks all.

75904
Robert Johnson
3 years ago
A
andy cleffBeginner
posted in Ask The Community
Bulk Update Existing Team Templates to Company Templates

Our Iindividual team members have been busy creating custom shared templates. Currently, all of those custom shared temples are only search discoverable and accessible from the team space they were originally created within. We know  that our Miro admin can promote these custom shared templates to company shared templates (one at a time) so that team members can search, use, and edit from any team/project location they have access to. However - We have quite a few team templates. Is there a method to bulk update all existing team templates to company templates?

361
Marina
Mironeer
3 years ago
A
Atanas KolevBeginner
asked in Developer platform and APIs
Reason is platformApplicationNotFound

I am getting the following error when i am trying to integrate MIRO board.miroBoardsPicker.open({ windowRef: windowRef, //Provide opened window reference clientId: miroClientId, // ask the backend action: "access-link", allowCreateAnonymousBoards: true, //2) Enable this option getToken: () => getMiroJWT(), // Provide token in async way success: data => { console.log("on success", data); document.querySelector("#test").innerHTML = data.embedHtml; }, error: e => { console.log("on error", e); }, cancel: () => { console.log("on cancel"); }, });getMiroJWT() returns a promise. And the windowRef works but it says “Sorry, integration is unavailable.” . The exact error message from the console log is“ on error Application key: **********. Reason is platformApplicationNotFound “ I could not find anything about platformApplicationNotFoun

1042
A
3 years ago
P
Partha Pratim DasNew Here
posted in Ask The Community
Cannot login using email on Windows 10 Home Chrome even after clearning cache

This is my personal account and I cannot login into my work account (paid) even to log a Miro community ticket. Miro Support, please refer to my service request #260971.  My system settings are as follows:Windows 10 home  Chrome browser and I have tried to login on my ipad using safari and on my Edge browser on my Windows 10 home PC and I have cleared the cache multiple times I still get redirected to the login screen even after I have entered the correct password. I have tried calling the Miro number that comes up on a google search, only to be redirected to a voicemail message.  I need this fixed urgently. In my paid work account, I have created some key artefacts and need to access them urgently. I would really appreciate your quick help, considering we just started using your product and paid for it!      

902
Marina
Mironeer
3 years ago
M
Marc DNew Here
asked in Ask The Community
Confused with shared settings in free plan

Hi,Someone shared a board with me.I am on the free plan. He is as well.I can see all his other boards which I don’t want to.I can’t delete or remove them and therefore can’t create more board on my account. What can I do or can he do ?Or perhaps I missed something..?Thanks

2143
M
3 years ago
A
Ash UrazbaevNew Here
asked in Ask The Community
Failed to allow anonymous users to copy the board. Option "anyone with the board access" doesn't show up

Hi everyone! I’m trying to set up an access to board for anonymous users so that they can copy the board (as stated here https://help.miro.com/hc/en-us/articles/360018350399).But option "anyone with the board access" doesn't show up. I’m on team plan. What should I do?

312
A
3 years ago
M
Martin PetersNew Here
posted in Ask The Community
How do I avoid ungrouping all sub groups?

I have created a group of say 3 forms, copied that about 100 times and grouped them into larger groups of 10 -15 shapes which I again grouped all together. Once I ungrouped the large group I expected the ungrouping to occur only on the first level as it would in Powerpoint. However, every last small form was ungrouped so I need to manually piece all the groupings back together. This is hugely annoying and a time killer. How can I avoid this?If this is not a user error it’s a bug in my eyes as other software that works with groupings behaves differently.

872
Marina
Mironeer
3 years ago
I
Iain BeveridgeBeginner
posted in Ask The Community
Can you make video chat windows bigger?

Hi… we can only see very small video windows in video chat - if there are just two or three of you is there any way to make the video windows bigger? 

1013
I
3 years ago
C
Cameron StewartNew Here
asked in Ask The Community
Tracking Shared Links

Hello, I was wondering if anyone knows if it is possible to track a shared link?We recently shared a link with an investor and are wondering if there is a way to see who else they have shared the link with.Thanks very much!

882
C
3 years ago
D
docroachNew Here
asked in Ask The Community
Auto Update Embedded Images?

For interaction design, MIRO is a great tool for presenting screen designs in a workflow layout for team feedback.After a team review, I have lots of changes to make to my screens. To get the newly updated screens onto my MIRO board, I have to manually replace each updated image in the workflow one at a time.Is there a way to embed images into MIRO with a URL in such a way that when I update my images where they are hosted, the original images are automatically replaced with the revised images via URL when the MIRO board is refreshed?

5961
Robert Johnson
3 years ago
B
Barbara HBeginner
asked in Ask The Community
Miro Experience from the "outside"

Dear All,I would like to understand the Miro experience for the ones, who are not signed up Miro users.I create a link to one of my Miro board, I send the link to a couple “non-miro” people and what happens? Can they simply click the link and do there something or do they have to download something, or sign in? I was never invited as a “non member”, now I am, so I cannot really imagine how this must be. What kind of effort somebody needs to do to come to my miro board and work there….ThanksBarbara 

504
B
3 years ago
S
Seulkee LeeNew Here
asked in Ask The Community
Subscription with team members

I’m trying to purchase the license for a 4 people team. The board had 10 people before, but people who are actually using it is 4. So I removed other team members and down to 4. However, the pop-up pages still says I have 10 members so I can’t purchase it for 4 people. Is this a glitch?

322
S
3 years ago
Z
Zhenya ParkhimovichNew Here
asked in Ask The Community
Element of the board gets locked. Board sync issues?

An element that’s been edited by me or another user gets locked by the board (not user) and the bounding box with the user name tag appears. There is no way to unlock it manually, only to wait quite a while for it to unfreeze by itself. It looks pretty much like the Dropbox function (they lock the file so you couldn’t edit it until it fully synchronized). But in the Dropbox I can stop syncing and edit the file, while in Miro I can’t do anything. 

792
Z
3 years ago
Y
Yvette LadzinskiBeginner
asked in Ask The Community
Excel comments uploading onto 1 sticky note only!

Hello,  Could you please help me understand why when i cut and paste from excel that all my comments are coming up onto 1 sticky? I have the comments all in separate cells. i am following directions for uploading onto Miro… thanks!

3157
Robert Johnson
3 years ago
A
Alex MatthewsBeginner
posted in Ask The Community
Miro board won't open

I have logged into my account, i haven’t used it for a while.  When i click on a board a new tab opens with the miro symbol in grey moving in the centre but the board won’t open.Do i need to change any browser settings?  I am using Edge.

21445
Robert Johnson
3 years ago
R
RamkumarBeginner
posted in Developer platform and APIs
Bug Report: Metadata update from current app overwrites another apps metadata

Hello,We have couple of web plugins that use metadata, When app#1 updates metadata it is stored in the below format{ "metadata":{ "appID#1":{ "data":[ 1, 2, 3 ] } }}Let say we are updating metadata from another app, then its getting stored by removing the app#1’s metadata.{ "metadata":{ "appID#2":{ "data":[ 10, 11, 12 ] } }}We couldn’t workaround the problem by supplying entire metadata(from both app’s), in which case below error appearsYou can write metadata only for your app Id ‘3323453453454….’

3273
Daniela Gavidia
Mironeer
3 years ago
A
Addie JanssenBeginner
asked in Ask The Community
Azure Cards filtering/searching

We started using Azure Cards in our Miro boards and are now running into some practical issues. One of them is caused by the fact that we have a lot of projects in one Azure DevOps organization and most of the projects are open to all of our staff.As a result, when adding a story using Azure Cards, we see all stories of all project.Is it possible to filter the list to only show the stories that belong to a particular Azure DevOps project? 

1423
Manouska J
3 years ago
B
Bianca MarchanyNew Here
asked in Ask The Community
Print to Booklet

Hi,  loving Miro and building more and more presentations in it.  Is it possible to print two frames next to each other like a booklet spread?   Thanks!

991
Robert Johnson
3 years ago
A
Andrey GershunNew Here
asked in Ask The Community
Uninstall Plugin with Consulting Plan

I want to remove Clusterizing plugin from the list of installed applications.I tired to follow this topic:https://community.miro.com/ask-the-community-45/uninstall-plugin-2406But I was not succeed, because there is no access to Installed Apps tabs for Consulting paid plan. (The access to is available only from other plans. How to remove installed plugin with Consulting plan?

1114
Robert Johnson
3 years ago
K
Karina KerstenBeginner
asked in Ask The Community
Emoji showing up tiny on our boards

Does anyone have the same problem as me where selected emojis are tiny when you put them on the board. Is there a default setting for their size somewhere I am not aware off?thank you for your help,Karina

3633
K
3 years ago
B
BluedoteducationNew Here
posted in Ask The Community
connecting text boxes?

For making a magazine template - is there a way to link text boxes so that pasted text will run onto another column textbox.  Such that, where the text ends in one box, it begins in another, and where it ends in that, it begins in another.  Customized text boxes?

2491
Robert Johnson
3 years ago
H
halopez16New Here
asked in Ask The Community
Do votes count if you don't hit "done" before the timer ends?

If the voting timer ends and someone hasn’t hit “done”, will the votes they did cast still count in the voting results?

381
Kiron Bondale
3 years ago
Terms & Conditions