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8834 Topics
K
KundanBeginner
asked in Developer platform and APIs
How to authenticate user (the host of meeting) through iframe, using web app credentials

Hi,We have implemented the board on our web app using iframe integration, but when a host wants to share the video or start video chat he/she needs to log in first through miro.com.We want to authenticate the user without going to miro.com, is there any way to set authentication through iframe or any API calls? Thanks in advance! regards,Kundan

3031
Boris Borodyansky
Mironeer
3 years ago
L
Larry NeaguNew Here
asked in Ask The Community
Who Deleted Content

How can you tell who deleted something in a board?

911
Robert Johnson
3 years ago
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Paul BrandBeginner
asked in Ask The Community
Finding out data storage region and controlling it

I have  CONSULTANT Account.  Can I (a) FIND OUT whether my MIRO are stored in Ireland, rather than USA and (b) Control where they are stored?  (I am aware all backups could be in either unless you have Enterprise account)

1922
P
3 years ago
M
MarianeNew Here
asked in Ask The Community
Limit editing possibilities for collaborators

Hi! Sorry, English is my second language. I would like to create a board where the members of the university community where I work would be able to come and participative by adding some post-it. However, I don’t want the participants to be able to edit other’s post-it. Lots of people will use the board which would be available during a month time. I want every participant to be able to add a post-it, or more, and comment. I also want them to be able to see the post-it added by others, but I don’t want them to be able to edit those post-it, to move them around or to suppress them. To get there, I don’t want the participants to have their post-it secured with the lock mode (I won’t be there to explain). I would like to restrict the edition mode by providing each participant with the opportunity to edit their own stuff only. Is that an option?Thanks.

3421
Kiron Bondale
3 years ago
A
anastasiadobrovolskayaBeginner
posted in Ask The Community
[RESOLVED] Unable to upload files (pictures, PDF, etc.)

HelloThe problem is that i can’t upload any pictures to the board anymore. Tried to do it from browser but failed. Why does it happen?

286313
Robert Johnson
3 years ago
E
Eduard Melo OliverNew Here
asked in Ask The Community
Upgrading to Team plan

Hi everyone,We are 15 people using a free team on Miro. We will upgrade to a Team plan only for 3 seats (budget limitations). Is it possible to have 2 teams, one with the 3 paid accounts with all the benefits that it gives (just for those 3 accounts) and still have another team with all 15 member with the free team conditions?I am worried that by upgrading to the team plan, we will split the group in 2 (the 3 ones with the paid version and the 12 others with the free version).Best regards,Eduard 

441
Kiron Bondale
3 years ago
A
Agnes DenekaNew Here
asked in Ask The Community
I am trying to paste text or URL into text blocks or sticky notes and nothing happens

 I am trying to paste text or URL into text blocks or sticky notes and nothing happens. I don’t receive any error message, its just blank.I tried using keyboard shortcut methods. the right click method to copy/paste URLs or text, restarting Miro and resizing the screen to 100% but not successfully. Seems like a bug because I used to be able to do this. Hope it can be fixed soon and please let me know what I can do to make this happen again. 

5744
Kiron Bondale
3 years ago
T
ToXic_B34TZNew Here
asked in Ask The Community
Video chat problem - microphone doesn't work

When I start a video chat in my collaboration board with my co-workers my video and microphone doesn't work even though they work perfectly in other video streaming sites. Does anyone know how to fix this.

3351
Marina
Mironeer
3 years ago
Y
YumotoNew Here
asked in Ask The Community
I can't choose Self-Serve Invoicing

By Help Center, Self-Serve Invoicing is available for Team Plan (10+ members, annual subscription). But I can’t choose “Invoice” when I try to upgrade account.There is only credit card payment Information.How can I choose Invoice payment? Thanks.

853
Y
3 years ago
Kim Schlossberg
Kim SchlossbergBeginner
asked in Ask The Community
What am I doing wrong - selecting objects

I think I’ve used every drawing and illustration tool, but I’m getting stuck on Miro all the time - it’s embarrassing. How can I know whether I’m going to select an object to move it, or just more myself around the workspace? I also want to know how to drag over a group of objects to move them together, or group them. I feel like I’m missing something really basic but important. Thank you!

9502
Kim Schlossberg
3 years ago
T
Theresa HeitmanNew Here
asked in Ask The Community
Sharing Customer Templates

I would like to share my customer templates with users who are not on one of my teams, but have their own account or are a member of another team.  Doesn’t anyone have an easy way to do this?

1172
Kiron Bondale
3 years ago
L
LegemaineNew Here
posted in Ask The Community
Chemical symbols

Has anyone used Miro for brainstorming chemical structures? A lot of the innovation workshops we run will be around suggesting new structures. We have software that can draw a structure and render as an image but post-its only support text?

3063
SunCrop Group
3 years ago
C
Challie SchaferBeginner
asked in Ask The Community
Editors suddenly unable to download content from board

I am a professor teaching a class virtually through Miro. Previously I have been placing copies of lectures and assignments to my Miro board for the class, and students that I had assigned as editors were able to download the content from the board.As of three days ago, that capability has disappeared for the students. I have confirmed that they are still considered “editors” on the board, so I can’t figure out why suddenly their access seems to have changed.Help!

1514
Robert Johnson
3 years ago
H
HkeplerBeginner
asked in Ask The Community
Is the board too big - Lagging

Hi all!I wanted to test the “limits” of a board to work on, with aprox. 70 people.I created one board, with a total of 2300 elements on it (13 times same board, for teams to work in) and with 70 people working, it was impossible.So I am trying to figure out if.I hit a limit to number of elements on a board I hit a limit with amount of people working at the same time If it is a local problem with things like working through VPN, slow mashines, bad connection.What is your experience of “limits” before it gets to laggyCheersHenrik

15755
A
3 years ago
E
Eugene DamasoBeginner
asked in Ask The Community
VPN issues

our team currently cannot connect to miro when connected to our VPN.  We are currently blocking non-domestic hosted sites.  Is there a workaround to get our VPN to allow Miro to function?Those working in our office are unable to access Miro. Thank you, 

2171
Kiron Bondale
3 years ago
A
AleuNew Here
asked in Ask The Community
Screen sizing/resolution

I feel a bit stupid asking this question, as I would normally solve this type of problem with just [ctrl + mouse scroll] but I don’t seem to be able to put it to use with Miro. Since a couple of weeks, the resolution of Miro (while everything else in the browser works fine) is gigantic - see below, hope you get the proportions. I’ve tried several things but nothing works! Everything was working perfectly before, no idea what may have happened. Have you got any advice?  

11292
A
3 years ago
P
ParzivalBeginner
posted in Ask The Community
Miro Usage Analytics?

Does Miro have a way to track usage analytics for a team?  It would be helpful to know metrics like usage time, comments, etc.Thank you. 

23072
P
3 years ago
L
lmarsh05Beginner
posted in Ask The Community
[IN PROGRESS] unDraw - unable to insert images

Hi Team,I absolutely love unDraw for presentations.I have a personal and work account.  The images will insert on the personal account but will not insert on the work account.  Anyone else experiencing this issue?Thanks!Lorraine

492
Robert Johnson
3 years ago
T
TronerudNew Here
asked in Ask The Community
Can't copy images from Miro anymore

I’m doing user-testing, and switch between creating in Miro and performing in Figma. I set up the user-tests by copying images from Miro and pasting them into Figma. In Figma i create a clickable prototype. I need to copy the images from Miro, but today that functionality isn’t working anymore. What to do? 

27951
Robert Johnson
3 years ago
Matthias
Matthias
asked in Ask The Community
Duplicating items erratic/random placement of duplicated item

Pressing Duplicate Item in (elipses) “…” menu on object-specific bar duplicates yes, BUT places object in inconsistent direction + distance every time.  

8024
Matthias
3 years ago
Sami Ljimari
Sami LjimariActive Contributor
asked in Developer platform and APIs
Height param in text node seems to be stuck at 36

I’m working on a Miro scaling app which also displays current dimensions to the user. the dimensions are represented by X & Y axis arrows + their values. For some reason the text “height” property which is responsible for the size of the font I believe, always gets reset to “36” even though I have cases when it should be larger (if a widget is bigger so that the text has better visibility) see attached pictures below:small widget with 36 text height works finebig widgets with size 400+ units need bigger textCurrently I have a simple sorting function which looks at the height / width of the widget and assigns a text height accordingly. At widget side of 60 units or less I’m assigning 36 text height, at 400 units or less I assign 56 text height, at 1200 or less I assign 76 text height, and at 1200+ units I assign 100 text height. The Problem: Text height always defaults to 36. When resizing by hand on miro board I am able to reach these text heights.  Alternatively there might be som

1481
Daniela Gavidia
Mironeer
3 years ago
Kacper Ogiński
Kacper OgińskiNew Here
asked in Ask The Community
How to restore deleted board in free plan without link

Hi,how can I restored board in free plan without link? Or how to restore link from deleted board?Kacper

2541
Kiron Bondale
3 years ago
V
Vanessa ByrneBeginner
asked in Ask The Community
Is Open Access to Projects Possible?

I have created a project within my org’s account which contains 7 boards but it seems if you create boards within a project, it’s not possible to have open access to them? Is that correct? Not ideal as I don’t want to have to invite people individually to the boards. Is there a solution to this? Do I have to move the boards out of projects and into my own personal account?  Thanks for help!

1464
V
3 years ago
Vlad Ponomarenko
Mironeer
Vlad PonomarenkoMironeer
posted in Ask The Community
Voting sidebar - which options you use?

Hi guys! A little question for meeting facilitators: Of all options available in Voting sidebar, which of those you really use? And why?Thanks!  

5734
T
3 years ago
Erwin Duisdeiker
Erwin DuisdeikerBeginner
asked in Ask The Community
Edit custom company templates

Hi,As a company admin I have created multiple custom company templates. But it seems that I am not able to edit these templates. Does anyone know if there is a specific setting to enable editing custom company templates?  Thanks in advance.KrErwin

4394
Kristin
Mironeer
3 years ago
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