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Questions & Ideas

Need to validate an idea with an industry expert? Get help from your peers? Discuss a project with like-minded people? This is the place.

8834 Topics
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EricSnellBeginner
asked in Ask The Community
default view on login

is there a way to set the default view to “owned by me” instead of everything? .. not a fan of the change to see everything by default

751
Robert Johnson
3 years ago
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Miro MattNew Here
posted in Ask The Community
Cannot access existing board or create a new board

I can login. I see the dashboard of templates and my board. When clicking on any of them, they just hang with the gray arrows spinning. After sometime, it says it could not connect. I tried logging out and deleting cache. Thoughts? 

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3 years ago
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Dan BNew Here
posted in Ask The Community
Receiving exception after login

Hi all,A few days back, my Miro application stopped working and I can’t figure out why. Here’s some background information:My company uses Office 365 and I’m used to signing-in to services with my O365 ID. Never had any issues with that.  I signed up for Miro about a year back, also using my O365 ID. Other users in my company are not affected, although they’re using their O365 ID as well.  There are no recent changes in our O365 environment/policies whatsoever.Yet, when I try to open Miro either via Windows app or via Browser, I’m being prompted to sign-in. I’m hitting the “Office 365” button, signing in with my account (+ MFA), just to see a white-screen with an “Exception” text afterwards, see below. Now I did some digging because dev-tools in my browsers didn’t show any additional information. Exception - that’s it. In Azure AD, however, I do see that the sign-in attempt got interrupted because Miro did not pass the MFA challenge. Strangely enough, I’m able to sign in to both O365 a

1741
Marina
Mironeer
3 years ago
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Ola JansonNew Here
asked in Ask The Community
The lock function for guest editors

I am currently running a game design course for 90 university students in miro. We are working with an education account and I have invited all students as guest editors. The ride has been relatively smooth so far. Almost everyone seems to be thrilled both with the assignment to create a tabletop board game in one week and with miro as a tool. The students has been divided in groups each group has their own board to do the design in. 31 boards in total.The biggest problem though is the they can not lock graphical elements in their prototype because that function is not included in the guest reviewer account type. It cripples the design process considerably. And it is not a viable solution for me to go around on 31 boards an locking graphical elements of their choice.And to be clear: not using the look function when designing anything in miro makes it almost impossible to have graphical elements stacked on top of eachother. Is there any way for me to give them the ability to lock/unlock

7283
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3 years ago
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Patrick WenkNew Here
asked in Ask The Community
Idle Status-Trigger

Hey guys,  I can’t find the answer to this question: When does the “idle”-state get triggered?  We have a lot of Zoom Meetings with our customers at the same time and I constantly switch open programs and tabs. It doesn’t look to nice if we are “idle” even though we are currently working in a meeting together (e.g. somebody sharing something on Zoom and then seeing that my status is idle). What are the workarounds?  P.S.: I am aware that there is a idle-time-out setting in enterprise mode. That doesn’t matter probably, since we have a normal subscription and I don’t care about time-out, but the beginning of the idle-state.  Best regards,Patrick!

12893
Robert Johnson
3 years ago
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MattTheStratNew Here
asked in Ask The Community
Sticky notes try to snap to top of frame when moved

Hi allWhen I drag a sticky note the whole frame shifts down because it’s trying to snap it into a position at the top of the frame. I see an outline where it is trying to organise them no matter where I’m moving to and from.I’ve tried turning off ‘snap to grid’ but that didn’t help.Any ideas? Thanks

4641
Robert Johnson
3 years ago
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Ekaterina INew Here
asked in Ask The Community
Restore deleted items on the board

Hello everyone!Please help me out to restore deleted items from the board. I accidenatlly deleted all the items and closed the session. Now I can see those changes in the log, but I can’t restore the data. How can I restore them? I do desperately need them back. Please help. Thanks a lot!

11334
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3 years ago
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Josie BriggsBeginner
asked in Ask The Community
Comment Box Color

Is there a way to customize the Comment Box colors?  Our creative team would like to add information without it being a bright color that will distract from the creative imagery.  We’re looking for a grey box….

1064
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3 years ago
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SorenNew Here
asked in Ask The Community
Help! revert changes in miro board

HiOne from my team intented to copy a miro board from one team site to another. Unfortunately, the board wasent copied but just added to the new team site and edited - basically only the templates is left. That means that all content is gone in the original board, which is super bad as we dont have all the info anywhere else. Is there some miracle solution to this critical situation?Appreciate your assistance :-)/Soren  

6992
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3 years ago
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Mike EngBeginner
asked in Ask The Community
Objects extending beyond frames - some but not all have a shadow over them

Hi! I have some boxes that are extending beyond frames. I’d like them all to have the shadow over them for the portion that is between frames, and some but not all are doing this. How can I get the shadow to apply to all these objects? I moved all the objects to back, but it didn’t change things.Screenshot: https://share.getcloudapp.com/geu4wGmL

3522
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3 years ago
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Josie BriggsBeginner
asked in Ask The Community
Image Insert Size / Cropping

Is there a way to create a template box to insert and auto scale and crop an image?  Similar to indesign?

14021
Robert Johnson
3 years ago
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Olidio SantosNew Here
asked in Ask The Community
Links are not accessible - Please create a team

My boards no longer appear, when clicking on the Miro link, the message "Please create a team" returns.  What could have happened?

581
Robert Johnson
3 years ago
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CelestaContributor
asked in Ask The Community
Tips for compartmentalizing the board size

I am looking for tips how to reduce the loading time. I am a teacher, and every lesson my students and I add new material to the existing board: pdfs, images, links, and handwritten work. It is great for keeping all resources in one place, but the loading time is growing, especially for my students on tablets.Is there a way to compartmentalize the board such that there is an “archive” section that doesn’t preload unless accessed? So that we can keep all the current frames loaded, but the rest of the frames is ignored? I feel like the functionality is probably already there and I just don’t know it yet.

7296
Robert Johnson
3 years ago
Pritam Das
Pritam DasNew Here
asked in Ask The Community
Jira & Miro

Can anyone tell me how to integrate/sync Jira & Miro?

1601
Soumyadeep Mandal
3 years ago
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Jon BoalNew Here
asked in Ask The Community
Presentation Mode & Voting

We have the Consultant’s plan. I’m preparing for a workshop and my intent is to use presentation mode to review several frames with my team. When I start to present will everyone I invited to participate automatically see what I am presenting? I don’t want to share my screen because I want people to be able to vote. Then, when “voting” do I need to leave presentation mode? In addition, my thought was to issue day passes for the people participating in my workshop; but, when I go to invite them I don’t see an option for selecting “occasional user”’ I only see full license. Lastly, can allow one of the participants to share their screen - and when they do can they share any screen? Or, does it have to be a Miro board? Signed...rookie Miro user.

18064
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3 years ago
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IvanaBeginner
asked in Ask The Community
Can I get upgrade trial for seven days ? ANd how can I launch that?

Hello. Thank you!Can I get upgrade trial for seven days ? ANd how can I launch that?

3202
Robert Johnson
3 years ago
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MalouNew Here
asked in Ask The Community
Which template is the best choice for podcast production?

Hi everyone, I am new at Miro and I’m figuring out the best way to use it. At the moment I’m working on a podcast plan and I hope that Miro can help me to create structure and overview in this production. There are multiple episodes and I’d like to puzzle with the different elements: where do they belong and how do I create the most logical order in this story. I want to be able to zoom in on the episodes but also create a general overview. Do you have any advise about a template that can help me to structure my mind in this project? Thank you so much!  Kind regards, Malou 

3371
Soumyadeep Mandal
3 years ago
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AndrewDNew Here
asked in Ask The Community
Set note size

How can I set the default note size for guests/participants?It creates a mess when people use different note sizes.Background:I am doing a brainstorm with 20 people. I would need space for about 40-60 notes minimum. It’s good to see all of them at once for easy clustering. When I set the board size to 100% I find even the small note size is too big. At about 55% the small size is good. I’ve seen the work around of adding piles of notes. That’s ok but I am wondering if I’m missing something obvious.

5562
A
3 years ago
Iraklis Alexopoulos
Iraklis AlexopoulosBeginner
asked in Developer platform and APIs
Miro Embed - Available approaches and enablement

Hi everyone, We are looking into embedding Miro boards into our React.js application. I have read through the docs and I have applied (and got accepted by the API team) to get access to Miro Live Embed. I just have a few questions:Are all three approaches listed in the docs page above (direct board link, boards picker from JS, and temporary boards for un-registered users) available? The flow for temporary boards caters for both un-registered but also allows users to log in if they have an account. Correct?  What is meant by “… requires enablement on Miro side...”? Is there anything more required from our side, other than submitting the form above and being accepted? I created the “Dev team” as instructed by the docs. Is this the team that I will be using to also publish the integration, or can I create a new team and transfer the integration to that team. Also, I renamed the “Dev team”, any issues with that? Do you foresee any complications with trying to integrate a Miro board into a

9172
Iraklis Alexopoulos
3 years ago
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Raoul KoremanBeginner
asked in Ask The Community
Publicly sharing template

Is there any way to share a board as a public template in another way than the Miroverse or changing the content copy permissions? I have a board that we would like to make publicly accessible for educational purposes, but we don’t want people to edit the original board or have to manually copy the content over from this board into another.

4405
Robert Johnson
3 years ago
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Robert LeottaBeginner
posted in Ask The Community
[RESOLVED] 502 Bad Gateway Error

Miro is down 502 error 

9314
Robert Johnson
3 years ago
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AbhishekNew Here
asked in Developer platform and APIs
Miro Audit Logs

I am trying to access audit logs of my team but am unable to access it as it says bad request for every request. This is the requesthttps://api.miro.com/v1/audit/logs?createdAfter=2021-02-01T23:59:45Z&createdBefore=2021-02-05T23:59:45Z I have also tried this in case it might work but it did not work toohttps://api.miro.com/v1/audit/logs?createdAfter=2021-02-01&createdBefore=2021-02-05 I have added my authentication as Bearer {{Token}}. The response I get is 400 Bad Request:{"status": 400,"code": "invalidParameters","message": "Method arguments are not valid","context": {"fields": [{"field": "createdAfter","message": "Invalid parameter type: Date is required","reason": "invalidParameter"}]},"type": "error"} Any help here would be appreciated. Thanks in advance!

4322
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3 years ago
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Sebastian DietrichBeginner
asked in Ask The Community
No chat button for specific users on specific boards

I have a board where everyone besides me can use the chat. All users were invided usind public link with password. I don’t have a chat-button for this board (but for other boards).When I log into miro as the board owner for that board (other account), then I have the chat button, but no “Interact” menu - as suggested in https://community.miro.com/ask-the-community-45/no-chat-button-3353

533
S
3 years ago
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ZenkaNew Here
posted in Ask The Community
Cant delete board I created

Doesn’t seem to be a way to delete the board. 

1673
Robert Johnson
3 years ago
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Julie YNew Here
asked in Ask The Community
Integration with mind mapping applications

Hello, I very much like this tool very much. Even the free version is very helpful. However, I have also been using another app called Evernote to take notes and I would really love to be able to insert the mind maps, diagrams etc. that I make here in my notes. I’ve noticed that though Evernote notes can be uploaded to miro, there is no way export miro maps, diagrams or the like to Evernote. Is there any way I can do this? If not, will this feature be available any time soon? 

2632
Robert Johnson
3 years ago
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