Questions & Ideas

Hello everyone! I have a problem with accessing one board in my team. When I open it ,most of the time ,I don’t see any information(frames) there. But even when I see the info I can’t do anything on this board. No tools can be used.  At the same time I can access two other bords in my team. I’ve alredy tried reloading, web version and app version, copy the board, export it to another team, saving it as an image or PDF file and waiting for 2 days, too. Nothing helped.  Has anyone ever faced such problem? Or do you have any idea what to do to solve the problem? Many hours of work are in danger.  

I miss the selection of icons which could be found behind the ‘x’-icon in the bar. In German, the feature was called “Wireframe Bibliothek”. The screenshot below shows the options after having selected an icon. Where is the library now?  

Hello everyone,I'm in a bit of a tough situation and could really use some advice. I signed up for Miro's free trial on May 4th, tried it out for a couple of days (last used on May 6th), and then completely forgot about it. Today, I realized the trial has converted to a paid subscription.I've drafted an email to Miro support explaining my situation, but I wanted to ask if anyone here has had a similar experience with Miro specifically. How long does Miro support typically take to respond to cancellation/refund requests? Or can I get help in another solutions?

Hi! My name is Samantha, I work in a lab and while writing a paper I made some diagrams using Miro. Now the paper may be published and I wanted to know if I could use the diagrams I made or if I need to follow some protocol because of copyright. Thank you 

A colleague showed me something strange on his Miro board.He has a frame with content inside. It's clearly "visible"... and when he zooms in, the content "disappears."I checked with Send to Front/Back, and it doesn't change anything. Zooming out is there, and the layer order is correct.Before opening a ticket, I wanted to see if anyone has already experienced this issue.

Please, I was using the custom card plugin for an org chart with large data, and all of a sudden it has stopped working (the save button is not responding). I have tried it on several boards, and it's still the same issue. Can anyone help with this ?

Cant delete user from my board, Also cant unsucbscribe from business plan The solution: close my card and never (NEVER) again  use miro or recomend it to anybody. morons.

I’d like to use miro for whiteboarding with my apple pencil. However when I use the Pen tool, it always adjusts the lines i draw often times in a negative way. I’d like for the things I draw to be true to what I did but the lines keep auto correcting to smooth them out.If there anyway to turn this auto smoothing off?

Dear Miro Development Team,I hope this message finds you well. My name is Michael, and I’m frontend developer. I’ve been deeply impressed by Miro’s intuitive design and powerful features, especially the way it handles object copying and pasting between boards.I’m reaching out to kindly ask for your guidance regarding the clipboard data format used when copying objects from Miro. Specifically, I’m trying to decode the data-meta attribute (format: miro-data-v1) to integrate Miro’s copied content into a custom canvas tool while preserving object properties like text, shapes, and styling.

Hello everyone,I have used a template that contains a table and when trying to delete a column, I get the error that I have to unmerge cells in order to delete the column.I have merged and unmerged each individual row, but I still get the same error.Is there a way to help me fix this?Thanks :) 

Hi everybody,I’d like to use Miro to present a work which can be sum up in a canvas model (a sort of array in which we can shows differents steps to cross for a start up), and I’d like to have the capacity to click on each aera and by clicking, a pop up windows could appear.Is this feature possible in Miro ?I thank you so much for your help.Best regardsOlivier

Dear Community,We are developing an automated workflow for strategic planning sessions using the Miro REST API (v2), where Python scripts insert sticky notes into a predefined board and frame based on structured .CSV inputs. However, we are consistently encountering error 405: methodNotSupported when trying to create sticky notes using the POST method on this endpoint:POST https://api.miro.com/v2/boards/{board_id}/stickies Observed Behavior:Every request returns: We have ensured the following: The board ID is correct and accessible via GET methods. The access token (PAT) is valid, with full permissions. The script is running under the correct team. The board is not private or restricted. The correct endpoint is being used according to the API documentation. Script Context: Language: Python 3.11+ HTTP method: POST Headers: Authorization: Bearer {access_token} Content-Type: application/json Body structure (minimal example used for testing): Even with this minimal v

I’m running a short survey for my MSc in Human-Computer Interaction at UCL and would love your input. This study explores how tools like Miro, FigJam, Lucidspark, or any digital whiteboarding platform are used in remote or hybrid brainstorming sessions. 🕐 Only takes 5 minutes🎁 Complete the survey for a chance to win a £50 Amazon voucher (random draw)👉 https://forms.office.com/e/4BXUryDNnR Your insights will help improve the design of future collaboration tools. Thanks for being part of this research!

Hi, whenever I use the right-click to move around the board on my windows laptop, I get a menu pop-up. It’s really annoying to go through this each time, as I don’t need that menu. I know I’m not doing anything wrong as I have used this functionality in the past without any trouble. It’s very frustrating to navigate around a board without it being smooth.  Anyone else experiencing this?

All of my options menus are very small and I can’t figure out how to resize them. Has anyone had this issue before?  

Using SVG’s in Miro is great, because they are small in size and can be scaled infinitely., and I j​​​​​​Just moved from MURAL to MIRO:In MURAL I could easily change the color of SVG icons, e.g. from standard black to green or red.In MIRO, seems SVG’s seem no ability to change properties other than position, scale, rotation, crop.Any thoughts on how to change color?If not, could you please check and improve this feature of yours soon?  

In the MIRO documentation, it says Cards can have 20 custom fields. https://developers.miro.com/docs/app-card How do i configure the custom fields for a card?

good day!I am an invited guest on the boards on the paid Business rate. I have all the editor's access rights on these boards. But I can't edit the DateTables and Timeline tables. At the same time, I can do this on those boards where the tables are not linked to anything else.What could be the problem?

Hey! Miro is amazing! but…Not being able to upload audio and video files it's a massive shortcoming.Will there ever be a funcionality like this ?  Regards

I have a free account (3 boards) on the browser all are active on the app one is inexplicably “greyed out”couldn’t find an answer in Community

Hi so I want to use Student edu plan  but I don't have college email id what are my possibilities to get education plan from Miro, I did read few post regarding same topic and did what the instructions read but failed to get any responses from anyone. Thanks

Hello, My name is Mikiko Nakada.My current ID for MIRO is mikikonakada@keio.jpI had been using MIRO with the email address mikiko.nakada@sdm.keio.ac.jp, but since this address is no longer active, I changed it to mikikonakada@keio.jp. However, this seems to have resulted in the creation of two separate accounts, and I have been charged for an additional account.My intention was simply to update the email address from mikiko.nakada@sdm.keio.ac.jp to mikikonakada@keio.jp. I suspect the issue may have occurred because I had previously used mikikonakada@keio.jp, then deleted it once, and tried to register it again — which might not have worked correctly.Could you please check and confirm this on your end? Thank you for your support. Mikiko Nakada

I am trying to add a Google Doc Spreedsheet that is live connected. I have it setup, however it wont let me crop the size of space you see. I dont want to see all of it? I took a screenshot. You can see the Sheet Space. Then the red outline of what I want to crop  

Hi. I am on the Education Plan, and sometimes I need to search for some keywords across all my boards. For that, I use the “search by title or topic” text box on the top left side of my Miro dashboard, and when it doesn’t yield a result, I narrow it down by clicking on the “search within content” button. Miro will then list the boards that match with my queried text, but recently I remarked that many of my searched texts are not matched anywhere, even though they actually exist within normal text fields inside one or many Miro boards. Why would that happen? especially knowing that it already works for some other texts, so this seems like random behavior. Is it that I should do something to index content each time I add new text in boards? or what exactly.I looked at this article: https://help.miro.com/hc/en-us/articles/360012140959-How-to-search-in-Miro and also tried playing with search filters and others, but it never found the queried word or words, and those are many. I depend on t

Dear Miro Support Team,I am writing to request immediate cancellation of my subscription and assistance with a payment issue.I subscribed to the paid plan but used it for only a few day before deciding to cancel. I attempted to cancel the subscription right away. However, your system has continued to attempt charging my card, even though I no longer wish to use the paid plan.Moreover, I cannot remove my card details from my account, which puts me at risk of unwanted charges.Please cancel my subscription immediately, stop any further payment attempts, and remove my payment method from your system.I appreciate your prompt help with this situation.Best regards,Yi-Hsuan Chen