[RESOLVED] App initialization failure: Loading chunk 99640 (or 3780) failed

Luckily it was gone after 30 minutes.

And again… 😡

.test

I’m using Miro with the Safari browser.

In Safari’s incognito mode it is chunk 3780.

No, it’s not the incognito mode. In normal Safari tab it’s also chunk 3780 now, too.

Same with Firefox :-(

HI ​@OleZ,

Thanks for reporting this! I see users reporting this to supports as well.

In the meantime, I have your post converted into a support ticket so this can be added to the investigation. You should hear from supports soon.

I’m having the same issue with the Miro app on my iPad as of this morning

When I try to load miro dashboard on my ipad it says “App initialisation failure: Loading chunk 3780 failed”. Works fine on my laptop but not my ipad. Tried turning vpn on/off and restarting ipad but neither worked. Does anyone know how to fix? Thanks.

Hi ​@Jenna Holakovsky and ​@GG123 

Thansk for jumping in! I have this reported already and the team is investigating the issue. ​@GG123 I’ve merged your post into this thread so we can keep the conversation in one place.

I’ll update you as soon as we have more information from the team. Thanks for your patience!

HI everyone!

We have forwarded this case to our responsible Product Team and will get back to you as soon as we receive feedback.

In the meantime, if you have any questions, please feel free to let us know!

My iPad is not able to load the Miro main menu. 

I have tried opening Miro in both Miro App and Safari - same issue

Here is a screenshot

Good. 😁 I was afraid that something went wrong with my hardware as I was the only one yesterday.

​@NikTang - Your post was merged into this existing one. This is a known issue that is being investigated.

I have the same! My work has STOPPED! WHATS GOING ON? When are you going to fix it?

Hello ! I have app initialization failure chunk 3780 failed for already 5 days and I can’t work on the board and I don’t know how to fix it on my account((

I have the same issue in Safari on MacBook

Hello! I have the same problem on my MacBook, it doesn’t work 😓

Hello, does anyone has passed through this problem and can tell me how to fix?

​@Giovanna Pitondo - Your post was merged with this existing one as it is a known issue that is being investigated by the support team. 

 I have the same problem on my MacBook for the past 3days 

Hi,I want to confirm whether the problem has been resolved or not.Because I still can't log in.

I still have the problem.

When I loaded the old tab in my browser, it looked a little bit different though: 

This is not my usual dashboard.

When I open one of the boards from there, it opens the board in a way I cannot work with it. Instead of the usual “Miro” in the upper left corner

there is a house:

I have seen this house several times. Usually I just refresh the page and that I can start working. But now I only get this Loading Chunk Error.

Are you going to fix it or not? That’s terrible, really. Around one week I have been suffering from this problem 

if it doesn’t erase this week, I will have to “move” to another platform and stop working with you

It’s a shame!