Ask the Community

Our company has several pockets of licensed Miro users established as separate teams. I can’t figure out how to provide access to my board for people outside of my team without using a public link. (I don’t want to use public links.) Miro prompt me to add these already licensed people as additional licensed users on my team. This makes no sense and is really annoying. Can anyone help?  

Hi all,  I have a new Miro board, and have enabled the voting plugin with 5 votes per person, however when i share my board with other users, they don't see the voting session i set up… is there something im doing wrong?  Shouldnt users just be able to click the link to the board and start voting (even as guests?)?  PLease let me know if you have tips/tricks.  Thanks!  Jenna 

Hi, We’re running a POC on Miro and would like to understand how we can achieve the following; One of our third-part developer companies already have a Miro account  We would like them to access our instance / Teams / Boards, using their own account/sign in without having to burn our own licences Is this achievable? Thanks in advance Martyn  

I uploaded a file to the ‘saved folder’. It seems that I can only link the file if its on the board.  Is there a way to link a file in the saved folder without putting to on the board? And if so, how? More detail: Im using this board as a production/workflow.  So I would like to add proposals to each box. It would be a lot of proposals sitting on the board that I think are unnecessary if I can link to them in the saved folder. 

Hi, When I copy-past video from instagram to miro, and open it in miro, video not fit the popup player window, so I see only the upper part of a video. Can I manage the size if this thing somwhere in settings? 

Can you give some advice about the prerequisites for rendering fonts in SVGs. 3 scenarios: The font is referenced in svg. Renders in other svg viewers, not with Miro. <svg viewBox="0 0 500 500" xmlns="http://www.w3.org/2000/svg" xmlns:bx="https://boxy-svg.com"> <text x="73.871" y="160.562" style="white-space: pre; fill: rgb(51, 51, 51); font-family: "Permanent Marker"; font-size: 28px;">haha</text></svg>   The font is embedded as glyphs in svg. Renders in other svg viewers, not with Miro. <?xml version="1.0" encoding="UTF-8"?><!DOCTYPE svg PUBLIC "-//W3C//DTD SVG 1.1//EN" "http://www.w3.org/Graphics/SVG/1.1/DTD/svg11.dtd"><svg version="1.2" width="20.48mm" height="11.58mm" viewBox="2651 4810 2048 1158" preserveAspectRatio="xMidYMid" fill-rule="evenodd" stroke-width="28.222" stroke-linejoin="r

Hello! I’m prepping to use Miro at scale for an online learning community. I’m a newbie and would love to hire someone as a freelancer to help prep boards to use for mainstage & breakout sessions. Are there good forums to look for folks?

We are a fellowship with about 60 users at one time. As fellows graduate, we would like to transfer those Miro Licenses to the new incoming fellows. Is this possible?

Yesterday I used the Screen Sharing function and it worked perfectly, though the app rebooted when I clicked on the Video conference icon. My partner tried it too and he had the same issue. I don’t know if it’s a bug or what it’s going on? I tried it on the Miro App installed on a Mac. Thanks :) 

Hi,  I was using Miro earlier under consultant plan (1 Team Member) and I cancelled my subscription in March. I wanted to upgrade now from Free to Team Plan (2 Team Members), and I tried to do it from my dashboard. For some reason the upgrade popup didn’t give me an button to upgrade to Team (2 members), only an option to reactivate the consultant plan. I then went to homepage and from pricing, ended up purchasing the team plan for 2 (20$ per month plan)   After that I can’t seem to find seem to find this reflect on my account, my previous boards remains locked, I can’t add team members as it is asking me to pay under consultant plan. Its been very confusing overall and I would like some help to sort this out.    Thanks in advance,  Zijah

Hi, I’m trying to upgrade my free plan to a consultant plan. However, when I log in I do not see an upgrade button in the upper right corner. Clicking on the consultants plan on the pricing page sends my computer in a loop searching on my dashboard, with no result. Can any one help here?   Many thanks, Koen  

We’d like to use Miro for a session upcoming Monday to get interaction into a session. We just checked the tool and were wondering if there is a private editing mode with external guests at Miro as we do not want the attendees to make an account by themselves. Is there any opportunity to have a private Miro session with a secure link or a public link with a password?   Thanks for your support!  

Is there any way to measure distance? Something like a ruler tool, or if a line can be drawn between two points with a length display? Thanks!

where do I find the emoticons to add to the board and how can I upload avatar?

I will be holding a workshop within shortly with 100 people, I consider myself as fairly experienced in holding workshops for teams (5-25 people) but haven’t done anything this big before.  My setup is Zoom + Miro, do you have previous experience of running workshops at that size? Hit me up with your best practices. Best regards,  Johan

Is it possible to place (3rd party?) chat windows on a miro board?  

I just spent 40+ minutes on a custom template, and then once I figured out how to access it, I accidentally deleted it instead of the bad one.  There has to be a way to recover this, right?  Any help ASAP appreciated!

Hi Guys - we are using Miro boards to capture information which could potentially be sensitive in nature (mainly healthcare related) - is there any way / or are there any plans to password protect boards? - this is really a ‘must have’ in terms of academic research ethics.

And I have now a problem to add day passess !! (argh….) when I try this (to add a member on my team, in order to select “day pass”), I don’t have any choice, only add a monthly contributor… I can’t find how to add members, with day pass !!  Thank you once more in advance... Florence

Hi there! Like so many others I am confused about the different pricing models.   I work for a IT consulting company. We would like to start to use Miro for workshops with our clients. Normally, there will be two consultants in one workshop and several people from the client.   If we think about using the business plan, does it mean we need at least to buy 20 licenses?   Does team member mean that you can create boards, whereas guest editors can only work on the already created boards?   Thanks Ines    

Hi It seems I created all of my board in a size that Miro wants me to zoom all the time if I add something new. Could I resize the whole thing to a 50% view for example?

Is there a way to link the kanbans or other elements like tables or external numbers the chart table?  

Hi there, Is there a recommended method for mass deployment of the Miro desktop app in an enterprise environment? We specifically want to deploy the 64-bit version via SCCM but I am struggling to find any guidance. An msi package or machine-wide installer (similar to MS Teams) would be ideal. Thanks, Chris

Hi all,  I love miro, we are working with this tool really often as Trainers / Coaches. So we invite guest members often. Sometimes the “follow”-button via the shortnames doesn't work for them. is there any way to collect one or more people on the board to bring them to another place? like clicking on one name and move this name to a different frame?   Thanks for your help! Best regards, Anja

I have a problem with cards : I try to associate an action (= card), to a personn who is contributing to the board. But, when I click on the icon (:who), I have no choice, only my name, even if we are 4 people working on the board (there isn’t any list, with names of people contributing) these people don’t belong to my team, but they have been invited with the link, and have registered with their email.  One more information : I have already facilitated a session, and created such cards ( with attribution of people for each action), and now, it doesn’t work !! what’s happening ?  Thank you in advance,  Florence