Ask the Community

Hi all,I was invited to Miro, and put into two different teams. My profile doesn’t have premium.For some reason I now cannot create a board of my own, as I can’t “escape” the teams I’m on - each time I try to make my own board, it assumes I’m doing it as part of the other teams, rather than a personal board?

Hi,I would liked to curve my text so that it would follow the outline of a circle. What I can do now is this: Uncurved textAlternateively, be able to make a png picture of a curved text in Word and then import it as a picture file. Then I could possibly make it wok even though it’s a work around.

Hi, I’ve been creating a user story map using ‘User Story Map Framework’ template.After revealing and expanding the user stories for multiple releases, the user story map becomes quite large in Miro. Is there a way to hide a release in the user story map? or, is the only way to clean up is to delete the whole release once it is done? Andie

Hi - I see the notice to resize my screen from the browser - but I have done this repeatedly and the icons (sticky notes) stay the same size. I can’t find a control in Miro to adjust this, and I can barely see the text in the sticky notes - on my 24” screen.It’s probably a simple thing - can you help? Randy

Hi,The frames for shapes  don’t scale proportionally when I resize. Resizing to small makes them wide and resizing to big makes them small. This makes iit annoying to resize and scale as I need to adjust things or require everyone to work at 88 % zoomed in.Here is a video of scaling frames for different shapes: 

I am experiencing an easily reproducible crash when using the Windows app and it appears to be related to word-wrap happening on a Note and then typing at the end of the line after backspacing. This happens to me many times every day (I presume because I am a terribly inaccurate typist) and is incredibly frustrating.To reproduce:Create a new note on a board. Type “Uses Duo Heir” (this should wrap to three lines). Realize you’ve once again mistyped ‘hierarchy’. Hit backspace three times. The line will now unwrap back to the second line. Type ‘i’ in an effort to actually spell a word correctly. The app will freeze up and then crash.Please let me know if there’s a better way to report this. It’s slowly driving me mad.

After creating the board and collaborating on it, it was no longer possible to name cards. Occasionally it  worked, but 99% of the time I tried to add one no text could be filled in.Cards could be added but text input was impossible. Cards could be opened in the detail view, it was possible to edit the title and description, but those could not be saved. 

Where is the “Hey! Introduce yourself on a board" gone???? See picture attached?We need people to give their names without being forced to sign up (of which many are hesitant to do given the privacy issues) 

Don’t know what happend but Miro works extremely slow starting from last weekend. My friends have the same issue. Please help to understand and fix it. Thank you

Здравствуйте, подскажите пожалуйста как решить проблему: хочу создать ментальную карту, но при наборе текста при названии ветки текст исчезает, как быть

Just wanted to flag this, but I have a new M1 Mac and when I try to log into Miro via the plugin (so I can sync stuff), it immediately crashes. I can probably run Sketch in Rosetta to avoid this, but then I lose the performance gains. Right now I’ve just been exporting and uploading to Miro separately, but hoping you can update the plugin in the near future!

HII want to remove some Active users from the Team. Will their Boards be deleted if I delete a User?What happens if I make them a “Non Team User”

Hi PeopleWe have a Team plan, with 20 seats. Some seats are vacant. Recently a non-admin team member invited some new users to a board. They were automatically granted 7-day free trials that converted after the 7 days to full team membership, taking up the vacant team seats. This happened with no authorization by any admins. Is this correct behaviour?We also have some team members with Free licenses. I can’t recall how they were invited (and why they were treated differently from the folk above). Do those free members have the same access as any other Team member?Finally, on a Team plan, is it possible to invite free members to just a project or a board, or is membership only available to a Team. We typically want invited users to have edit permission to the relevant boards, but often don’t want them to access all the boards shared among the team. CheersMike 

Anyone experience a problem when inserting a Template when starting a New Board.I observe very slow loading of the Templates.Then when I do insert a Template my Board Freezes and no Commands are available to Click On.  Refreshing Browser fixes the issues.I reported to Technical Support but they are asking for me to perform several trouble shooting steps.  Before I invest my time into this I want to see if anyone else is experiencing this 

Hi there!I was wondering if we can manually sync our board instead of automatically doing that. I have found myself in the middle of recording on screencastify and the board starts syncing. Obviously while it is syncing I can't continue my lesson and time is limited. Any ideas?TIA,Amy

HelloIn a kanban card description the copy/paste text does not work which is a shame since text is supposed to be quite long here. Things I’ve tried:cleared the cache for miro.com logged in / out Note that copy paste on board item is working.Anyone idea is welcome !

Hi all,We would like to provide Board update notifications to team members every day, so that they can view changes, even if they weren’t available for the watercooler meeting that morning.  Is there a way to do this please? Thanks in advance! John

I’ve recorded a little screen video to explain it better.  I’ve got a text box, with a lot of text. I tap once to mark the text box as “active”. I tap double, to where I want to edit text. The default behaviour is, that the cursor appears *always* at the end of the text. This is means that the board view is scrolling down the text box and I might loose the focus on where I wanted to edit. Is it possible to switch into edit mode and place the cursor where I tapped immediately? Video Link: https://streamable.com/9vkof0

Is there a functionality to add more fields to the cards, mapping them to the fields in the source Excel files? How to add more than one responsible for a card from a team?    

Hello,We try to use jira cards with our own jira server. We installed jira cards and configured successfully a connection between jira and miro. We imported a lot of jira issues from jira into mural - that works quite well. If we edit a jira issue from miro, the issue is updated in jira as expected. However, Jira logs these changes to the user we use for the Jira-Miro connection. Is it possible to map the Miro users to Jira users, so we don’t lose track of changes in Jira?ThanksChristian

Hello!I submitted a feature request but am curious if other users also want this + if so, what do you currently do when you want colalborators to brainstorm something individually (without influencing each other) before coming together to share their ideas?https://community.miro.com/wish-list-32/countdown-timer-feature-hide-collaborators-activity-until-timer-ends-4595

I have multiple clients whom I create Miro boards for where I facilitate experiences with them. These are temporary teams. I wouldn’t want to add licenses for these folks, nor would I want to give them day passes as we are working on a project together from 3 weeks to a full year.We are using the boards with the general public, so I often have to lock access while I am working on the board - I would like to allow access for my temporary team while the boards are locked to the public, but again, full licenses for these folks nor day passes seem to fit the situation.Additionally, I would like my collaborative clients to have team capabilities without full licensure or day passes.How do you all manage these “relationships”? Do you just allow them as guest users and use passwords to lock boards to the public? Or do you pay for a full day pass every time they edit your shared boards?Thanks in advance for any insight / best practices!

Hi,  I’ve recently managed to connect my google acc so that I can have access to a google spreadsheet inside miro, all good. Now whenever I create a new spreadsheet it adds to miro automatically, how can I change that behaviour?  thanks

I just want viewers to view. I do not want them to be able to select an object and have it outline. They can “see” the work. Is there a way for this not to happen? I noticed this because I can not click a link. Instead, I am selecting the outline of the text instead of the link. So not being able to click the link is my other issue.