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Jira Cards, editing an issue, wrong user in change history in Jira

  • 23 April 2021
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C

Hello,

We try to use jira cards with our own jira server. We installed jira cards and configured successfully a connection between jira and miro. We imported a lot of jira issues from jira into mural - that works quite well. 

If we edit a jira issue from miro, the issue is updated in jira as expected. However, Jira logs these changes to the user we use for the Jira-Miro connection. Is it possible to map the Miro users to Jira users, so we don’t lose track of changes in Jira?

Thanks

Christian

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Best answer by Marta 28 April 2021, 08:16

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Marta
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Hey @Christian2, great question! 

I’m afraid, the current level of Miro-Jira integration doesn’t support personal authorisation. This means that when you configure Jira cards for your Miro team, all the changes made on Miro side are displayed under the profile of a Jira admin who configured the integration. 

 

This is a popular feature request though! I’ve found similar requests on our Wish list, like this one. You can upvote them to raise awareness for our Product team and get the feature request prioritised accordingly. 

 

Hope this helps :)

Marta, Miro
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