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Discover the power of direct conversation with the Miro Community. Find solutions & connect with fellow Miro users for tailored advice & invaluable support!

  • 7,357 Topics
  • 24,592 Replies
7357 Topics
V
VishakaNew Here
posted in Ask The Community
[RESOLVED] Images break when exporting to PDF

Hi, I’ve been trying to export my artboard as a PDF and all the images I had in the artboard are showing up as broken links. See the image attached for reference. On Miro (web version) the images are fine, but this happens only when I’m exporting to PDF, its fine when I export to jpg but the resolution is not what I want. I am using a pro account so this shouldn’t be happening. PLEASE HELP!      

21
mlanders
4 years ago
T
TERESA P.Beginner
asked in Ask The Community
How to access Chat feature (not comments) on mobile app?

A few clients have complained to me that they cannot access our Chat conversations from the mobile app. I have tried to access but do not see that functionality. Anyone know about this? If not a feature of the mobile app, will it soon be?

2
T
4 years ago
C
Chris RouseBeginner
asked in Ask The Community
Is it possible to use Miro to record an online course from which I would gain revenue?

Is it possible to use miro to record (using screen recording) an online course from which I would gain revenue?

6
C
4 years ago
J
John WhiteBeginner
asked in Ask The Community
Consulting - Client access without Miro Registration

Hi all, I’m considering a reasonably large scale deployment of Miro and can’t quite work out what the client experience will be. I like that they can be partitioned into teams - great - but what I really want is to be able to invite them to a workshop so that they can edit a board without them having to create a Miro account. Privacy is important, so I need to be able to manage their access.  Practically, there’s no way this would work if I had to ask all my clients to sign up to a third party software and create a new account. If I could send them a link and a password so they can click, type and straight in that would be perfect. Is this possible? Thanks in advance!

7
Isman Tanuri
4 years ago
P
Paul DeemerNew Here
posted in Ask The Community
More frames/content = slower performance?

Hey, I’ve got about 25 frames of fairly elaborate graphics+text content (series of exercises for a class), would it be better to split it up across 2-3 separate Miro boards for speed/responsiveness, or will that not affect it? Thanks, Paul

2
Kiron Bondale
4 years ago
A
A HumanBeginner
asked in Ask The Community
Is it possible to merge two separate accounts into the one login profile

in my newbie state i opened an account for an org and that org pays for the account. Now i have another org who also would like to use miro (good advocate here). So I opened another completely different account and it is being paid from a operate account. i would be administering the payment of both.   i the noticed one of the team members who is also on both teams has the option to flick between the account with their same login. i on the other hand have two different emails, two separate accounts.   Is it possible for me to merge my two separate accounts into the one login profile?   Peace   Robin

4
Kiron Bondale
4 years ago
Manuel Grassler
Manuel GrasslerBeginner
asked in Ask The Community
Follow Along in Presentation Mode

Hey,    I will host my first remote workshop with Miro tomorrow and was wondering if there is a kind of follow-along mode?    what I mean is: I use presentation mode to show some stuff before we beginn to work with the board.  Is there any way to do this without using screen share?    Additionally is there a collect users function? So if I want people to focus on a special area at the board can I push everyone there to see it or do I need to rely ob facilitating them  move there? 

5
Manuel Grassler
4 years ago
Z
zach.liebermanNew Here
asked in Ask The Community
How can you share scale and translation changes to your drawing to others?

  hi all,    I’m a teacher exploring using Miro for replacing whiteboard as we move to online education.  I also do some collective drawing exercises so I’m excited to try Miro as a tool in online workshops, etc.  One issue I see is that if I am sharing a board with someone, they can see my drawing update in realtime but if I translate / zoom those transformations are not shared.  For example, I could fill the space with notes and then translate over and draw something else, but their screen is not updated when I change and drawings can quickly become out of the field of view for my students or others I am sharing with.  Is there a way to pass translation and zoom on to other people?    I’d like to make sure they see what I see.  I am a big fan of the infinite canvas model (where you can draw, and pan / zoom, etc) but it feels like unless there’s a way for them to know that the drawing is offscren, it’s un-useful and potentially kind of harmful as I could be drawing in a place they can

3
Marina
Mironeer
4 years ago
J
Jacob ParkNew Here
asked in Ask The Community
How do I create a numbered line?

I’m sure this is super easy, but I can’t figure it out. I want to create a line numbered 1 to 10 for people to use to prioritize sticky notes. The timeline template is along the lines of what I want, but I can’t figure out how to create my own line like this with 10 evenly spaced dots along the line, each labeled (1, 2, 3, etc.) below the line (like Q1, Q2, etc below). Thanks for any help! Jacob    

3
J
4 years ago
F
Florence Van RoyBeginner
asked in Ask The Community
Unable to add cards on phone app

Hy, I can’t find how to add cards, on the phone app ? There is no choice, like on the computer app… I am talking about cards which enable to create actions with date and owner. Thank you in advance. Florence

2
F
4 years ago
A
Adie ShariffBeginner
asked in Ask The Community
Can I create animations for presentation?

Hi - can I create animations in Miro like can be done in powerpoint?  

2
A
4 years ago
C
Campus AxiomaNew Here
asked in Ask The Community
How can I change my free account with 5 members to a customer account from 1 member without losing the boards that I already create in my free account?

I want to upgrade my plan to a customer plan from 1 member. Originally I already created more than 5 blackboards and two were blocked. I understand that by updating my customer account I will lose the boards that I have already created? Is there a way to avoid it or am I not understanding the specifications correctly.

1
Kiron Bondale
4 years ago
S
Simon ZacharzewskiNew Here
asked in Ask The Community
Sticky notes, justifying to the top left of a frame when moved

Hi Guys, Would anyone be able to let me know what I am missing? I have created a frame in preparation for a collaborative workshop, but am encountering a  spot of an issue, whereby when a sticky note is place on the frame and is then moved - the sticky note is relocated and justified to the top left of the frame. Any one else encountered this and over come it? Thanks  

1
S
4 years ago
Manuel Grassler
Manuel GrasslerBeginner
asked in Ask The Community
Consultant Plan: Change Members form Occasional to Full on a monthly basis

Hi there,  I subscribed to a yearly consultant plan a few days ago to work with a client remotely. At first I granted them Day Passes for the collaboration.  Right now there are 2 heavy users from my clients side I will collaborate more intensely in the upcoming weeks. So I want to switch them to a full member seat for the time being.  However as I am running a yearly plan it seems it is not possible to assign monthly full-memberships.  How can I still do that? I won’t collaborate with the client until the end of year to make a yearly license for them worthwhile. I just want to grant the license for as long as the project is lasting on a monthly basis. 

4
krahe
4 years ago
K
Kevin BergmeijerBeginner
asked in Ask The Community
How to enter a box without using the mouse

I would like to use Miro without having to click each time on my mouse to enter a box to type.  Is there a shortcut to enter a box when you use the arrows to go to the box?   Thanks, Kevin

3
K
4 years ago
M
Mark StuartNew Here
posted in Ask The Community
Consultant plan for a 1-day workshop?

Hi,   I've read all the related posts and it’s still not clear exactly how it works. Scenario:   I run a 1-day workshop where I’m unlikely to work with that group again. There are 20 participants who I’ll split into 4 teams.   If I have consultants sub, do I then have to pay $60 for 20 x day licences to allow them all to contribute to their team boards? I need everyone to be able to write and add sticky notes and complete templates etc.   2nd question: Would those 20 have to sign up/register and can they just access the board without registering? Thanks!

4
Kiron Bondale
4 years ago
R
ReginaBeginner
asked in Ask The Community
share documents

Hey - I’m searching a solution for conducting Assessment Centers online. One challenge is to enable participants to VIEW a document, but not to DOWNLOAD it. When I invite a quest (view only) he can indeed download documents… Is it possible to block the download-function? Thanks Regina

3
Kiron Bondale
4 years ago
F
FrancescaBeginner
posted in Ask The Community
Guest editors able to continue working on the board with paying user "absent"?

Hi, dears,  I have a question for those of you already having a Team plan and tested some workshops with external guest editors:  In considering to upgrade to a paying plan, I was wondering if guest editors are able to, the days after the workshop they attended, to continue working freely and on their own on the (public) board created by the paying user? That is even if the user has not “opened” the board, i.e. the paying user is not present on the board at that moment? On Miro Help center we read that “Guest Editors will have access to the board as long as it's public”, but I would like some confirmations on that following your direct experience :)  Thank you!

5
Kiron Bondale
4 years ago
J
Josh NguyenNew Here
asked in Ask The Community
Can't log in to Miro with Chrome

I can log in fine via Safari and the Mac desktop app using my email and password.  But when I use Chrome (my default browser), I keep getting redirected back to the login screen. Does anyone else have this problem or advice?

1
Kiron Bondale
4 years ago
Rachel Taylor
Rachel TaylorNew Here
posted in Ask The Community
[RESOLVED] When switching out of presentation mode, my video chat automatically start up

When switching out of presentation mode why does my video chat automatically start up?

2
Rachel Taylor
4 years ago
A
AlinaShchBeginner
posted in Ask The Community
Why all of my board are replaced with boards from the other account?

I have two accounts - one with old projects and another is work-related. Some time ago I watched my old boards trough my work account, and  yesterday I noticed that all of my boards on work-account are replaced with old boards from old account. I can’t find my boards own boards with important projects, only those that belong to the old account remain.

5
Kiron Bondale
4 years ago
O
Olga LilkeBeginner
asked in Ask The Community
Deleting old projects

I’m an admin for our organization. I’m doing some cleaning and need to delete old projects in a Team that is no longer used and should also be deleted. How do I delete the projects/Team?

1
Kiron Bondale
4 years ago
Mike Owens
Mike OwensMiro Hero
asked in Ask The Community
Is there a way to lock the board name / description / preview etc.?

Hi, is there a way to lock the board information (i.e., board name, description, preview area, etc.)?  I have a board we are using for a large group and someone keeps deleting the name of the board (it keeps showing up as “Untitled” in my dashboard). Thanks!

3
Mike Owens
4 years ago
R
R MBeginner
asked in Ask The Community
About Security; if domain is known, can anybody enter my board or can I control it?

About Security; if domain is known, can anybody enter my board or can I control it?

4
R
4 years ago
R
R MBeginner
asked in Ask The Community
Difference between invitation for Team member and sharing Board in free plan

I read this https://help.miro.com/hc/en-us/articles/360017730373-Free-Plan And I understand that there is no limit to invite team members. But I want to know if there is limit for sharing Board. It seem that there is, or not working with manage access screen in board share function. Thank you.

3
Kiron Bondale
4 years ago
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