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How to contact someone from miro directly??

We payed for a year (last September) but since a couple of weeks, account is set back “free”

Send an message via “Contact us” - so far, no reaction.

No support number, no phone number, no email contact to find.

 

I am really not amused, because we lost all our boards!!!!!!!!!!!!☹️☹️☹️☹️☹️

@I'm S - When a paid subscription is cancelled, the team is downgraded to Free, but Miro would never delete content.

When you sign into Miro, how many teams/workspaces do you have available to you? Are you perhaps on the wrong dashboard? E.g.:

 

What plan/subscription type did you pay for? (Team, Consultant, Business, Enterprise?)

Have you tried filling out the Miro support form? You can find it on this page by searching for “contact form”:

https://help.miro.com/hc/en-us/articles/360020185799-How-to-contact-Miro-Support

 


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