Account set back on free - but paid for a year

@I'm S - When a paid subscription is cancelled, the team is downgraded to Free, but Miro would never delete content.

When you sign into Miro, how many teams/workspaces do you have available to you? Are you perhaps on the wrong dashboard? E.g.:

What plan/subscription type did you pay for? (Team, Consultant, Business, Enterprise?)

Have you tried filling out the Miro support form? You can find it on this page by searching for “contact form”:

https://help.miro.com/hc/en-us/articles/360020185799-How-to-contact-Miro-Support