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Ask The Community

Discover the power of direct conversation with the Miro Community. Find solutions & connect with fellow Miro users for tailored advice & invaluable support!

  • 7,471 Topics
  • 25,082 Replies
7471 Topics
I
Igor ZyktinNew Here
asked in Ask The Community
Is it possible to export board as text?

Are there any adequate ways to export miro board as text? I'm a python developer in a small team and we are currently looking for a tool that will be able to convert mind maps into text, including basic topology that will allow to rebuild it back into graph. I'm really pleased with miro drawing and presentation abilities, but exporting options are too limited for me. Currently I'm using free account. I wonder is team account could be any better? I need any textual format that can be parsed programmatically and that stores information about shapes, coordinates and links between objects. Miro csv export does not seem helpful here. On free account I can't check what's inside vector PDFs. Maybe board backup files might be used? Ideally I would like to export in JSON/CSV, I already know different tool that's capable of this, but I'm hoping that miro has similar feature somewhere.

1
Kiron Bondale
4 years ago
H
Harald ModisBeginner
posted in Ask The Community
MIRO command prompts hidden by other applications

When using “screen share” in Google Meet the sharing commands from Meet superpose exactly over MIRO’s presentation commands.  Is there a way to move the MIRO commands to another place?

1
Kiron Bondale
4 years ago
M
Mike BarrittNew Here
posted in Ask The Community
Google Drive: folders within the shared drive do not show

I am linking a Miro board to spreadsheets on our G-drive and this seems to work fine except when I try to link to a sheet in a sub-folder of a share drive the folders within the shared drive do not show. I am not sure whether this is something I have not set correctly in either Miro or G-drive or it just does not work! If someone could help that would be great.   Thanks.   Mike.  

1
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4 years ago
A
AbbyNew Here
asked in Ask The Community
Is there a way to disable email notifications for access requests?

The option to disable email notifications for “When someone requests access to my team” and “When someone requests access to my board” is grayed out. Is there a way to disable these two email notifications for the whole team? I am not a Team Admin.  

1
Marina
Mironeer
4 years ago
A
Alexey ChingulBeginner
asked in Ask The Community
Why are 2 of the 3 allowed boards blocked?

Recently I noticed that 2 boards switched to read-only mode. Why so?    

6
Marina
Mironeer
4 years ago
T
Tali SaquinNew Here
asked in Ask The Community
Save a shared miro board

Hi  I used miro in a university course. The board we used was made and shared by the profesor. Now, after finishing the course I want to download that board or save it a duplicate miro - one in my account, not as shared file. This gives me the possibility to keep editing it or add comment to myself and not lose this file. Is it possible to duplicate a shared miro board to my account? Thanks in advance

2
T
4 years ago
L
Letícia MacielNew Here
asked in Ask The Community
How can I change the owner board?

Hi, guys! A guy from my Team accessed my board and afterthat I’ve tried to change some features due to get back my board. Then, I blocked myself to edit the board and so I had to ask him to authorize me to edit. Now, what I have: he is the owner board and I can change any feature. I can remove myself from the board but I can’t remove him. I have a Free Plan. What I have to do? Help me!!! Tk you!

3
Robert Johnson
4 years ago
S
StanislavNew Here
posted in Ask The Community
Insufficient permission for invoice request

Hello everyone.   Help me please, I cant get invoice for subscription update.

1
Kiron Bondale
4 years ago
H
Harald ModisBeginner
asked in Ask The Community
Zooming/Unzooming in presentation mode

Hello friends. By change I realized that by doble-clicking on an item in presentation mode I can zoom on to it. However once done, I have no idea how to get back to the normal presentation format. Sombody can help? Thanks, h.    

3
Kiron Bondale
4 years ago
D
Diogo RibeiroNew Here
asked in Ask The Community
Are votes anonymous?

Hi,   When using voting are the votes anonymous?   Thanks in advance

1
Kiron Bondale
4 years ago
F
Florence Van RoyBeginner
asked in Ask The Community
How to add users with day passes?

And I have now a problem to add day passess !! (argh….) when I try this (to add a member on my team, in order to select “day pass”), I don’t have any choice, only add a monthly contributor… I can’t find how to add members, with day pass !!  Thank you once more in advance... Florence

4
F
4 years ago
A
Alejandro ZJBeginner
asked in Ask The Community
Differences between Team and Consultant plans when working with clients

Hi, I currently have the Consultant plan with my clients but I don’t see the difference between the ‘unlimited anonymous board editors’ feature on the Team plan and ‘full-access for occasional users with day passes’. I mean, If I use the Teams plan, my clients can access their boards/projects as anonymous editors instead of one-day editors (day pass) with the same privacy and secure workspace. I don’t see the value in getting the Consultant plan when the Teams does basically the same and bit cheaper.  Could you please shed some light? 

3
Robert Johnson
4 years ago
A
Amanda782New Here
asked in Ask The Community
Removing Text from Cards

I want to remove text from a batch of cards - is there a shortcut for this? Is there a shortcut to quickly remove text from a single card other than clicking on it and removing it?

1
Kiron Bondale
4 years ago
Simon.Harris
Simon.HarrisRetired Community Member
posted in Ask The Community
Glitchy operations

Hi I’m having multiple issues and wan’t know where to record as a bug. For example attempting to group an extracted ppt slide to a frame so I can have it in the frames list - after between 1 and 20 attempts including thisngs like adding and deleting a spurious shape, switching from app to web page or other random things it will let me group. Moving around icons I know are on the board don’t show up, but are there if i open another browser tab

1
Kiron Bondale
4 years ago
B
Brien StrelauBeginner
asked in Ask The Community
How to Access Paid Seats?

A coworker has paid for a Team account, and invited me to join.  I joined, but am not able to enjoy features such as exporting a PDF at high quality and video chat (I’m prompted to “upgrade” in order to use the features). Is there a way to make sure I’m actually occupying a “paid seat?”  How can I unlock the upgrade features?   Thanks!

4
B
4 years ago
D
David Burchiel CAPM PMPNew Here
asked in Ask The Community
Adding monthly licenses to a yearly Team Plan

I have a small Miro team using the Team Plan. We have some collaborators that need to have editing rights to the boards for about 1 month, then after that it is not needed.  I don’t want to necessarily get a Business or larger plan to just make use of Day Passes.  We have paid for a yearly subscription up front for existing team members. I have no seats left. Can I add more members but on a monthly basis? Or will it force me to add yearly since we already have others on yearly? Regards!

2
D
4 years ago
W
Willie JiangNew Here
asked in Ask The Community
Boards disappeared after I left a Team

Hi, Support, My friend Ilia invited me to use Miro and I joined his “Team” without knowing it. Today, I upgraded my plan to 2 members and wanted to create my own “Team”. But once I left Ilia’s “Team”, every board that I worked on disappeared. And my Miro subscription is gone also.  How can Ilia send those boards back to me?

3
Kiron Bondale
4 years ago
A
Althea SkinnerBeginner
asked in Ask The Community
Changing Teams/Projects without Losing Boards on a Free Plan

I was invited to an exploratory project/team to get to know Miro. Based on that experience, I am planning to use it to facilitate a workshop with a different team shortly. I drafted the board, and now that I’m ready to share it, realize that its part of a different project/team than the one I intend it for. My institution has not yet jumped on the Miro bandwagon, so I cannot upgrade my plan in order to create a new project/team. Nor does it make sense to invite the workshop team into the distinct project/team in which the board was created. Nor can I delete the existing project/team (of which I am a member but not owner).  I’d like to start a new project to share the board with the appropriate team. Is it possible for me to leave the project/team I’m part of and take my board content with me?      

5
A
4 years ago
A
AbrizaNew Here
asked in Ask The Community
How to send via email with jpg form?

Disclaimer : I use miro app on phone (Android)    So today I just found out miro and decided to make my school assignment with it. But when I finished it I don't know how to send my mind mapping via email. I do know that's you can invite by sending someone an email. But what I want is a jpg mind mapping form. I already search it on the internet but it didn't gave me a solution. Please help me out😓🙏

2
Kiron Bondale
4 years ago
S
Sameer CHUDAMAN PatilNew Here
asked in Ask The Community
How Miro membership work

Hello Team I am planning to take membership as consultant.  I do lot of workshops and members change every weekly. When I purchase plan it shows it change me based on total number of user base price. E.g. If I have 3 members then it’s charging me 12*3= 36 USD per month, I think it’s super costly. Or Am i reading something wrong. Why I have to pay monthly charge for member who will just show up in on meeting? Please advice -How i can take membership where I can pay monthly basic and not on per user basic(as in my case users are dynamic -changes every day)..

8
Marina
Mironeer
4 years ago
J
Jeremy LeeBeginner
asked in Ask The Community
How to add kanban swimlanes?

I would really like to add swimlanes to the Kanban. I would be able to get rid of external roadmap tools that I currently have to link out to. Right now we still use Roadmunk because I can break the release schedule up by product using swimlanes. I cannot do that in Miro. Thanks!!

2
J
4 years ago
J
John HowardNew Here
posted in Ask The Community
Card with expand arrow at center bottom.

I have some Cards on my Miro board that have an arrow at the bottom of the card. If I click the arrow the card goes to full length to display all the text on the card and the arrow goes away. How do I get it back to have the arrow?   I like this because the card size does not grow even though I add more text.  I can not figure out how I got the arrow at the center bottom on the border of some of the cards in the first place. If I place a brand new card it does not have the clickable arrow.  

1
Kiron Bondale
4 years ago
M
Mathilde VerdierNew Here
asked in Ask The Community
On the Company Organizational Chart template, how do you create additional columns on the chart under the top box?

On the template, there are only 3 columns but I would like to add more (and then more rows under each column). Please help!

2
Kiron Bondale
4 years ago
P
Paul JongewardNew Here
posted in Ask The Community
Copying text from Miro and pasting into another application - without formatting

Why is it that whenever I copy text in Miro and paste it into another application it always comes with a grey background that I can’t seem to remove? I often want to pull pieces of our notes out of a board and put them into another document, but the formatting always includes this grey background, and I can’t figure out how to get rid of it. 

4
Kiron Bondale
4 years ago
D
Drew QuiringBeginner
asked in Ask The Community
How can I merge multiple nodes to become a list in one single node?

Can I select and merge three sibling nodes so that the various points appear as a list in one single thread source? I tried selecting them with Ctrl-G (Grouping) on a PC, but no luck. Thanks!

1
Kiron Bondale
4 years ago
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