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Discover the power of direct conversation with the Miro Community. Find solutions & connect with fellow Miro users for tailored advice & invaluable support!

  • 7,829 Topics
  • 26,299 Replies
7829 Topics
Igor Rogatty
Igor RogattyBeginner
posted in Ask The Community
[RESOLVED] Line anchor is changed after JIRA task is updated

I paste a JIRA Coud URL in Miro and get a card:  Then I add a line anchored to the card’s right side:  After JIRA task is updated (e.g. status changes) the line gets anchored to the card’s top right corner:   Is this expected or did I find a bug and should submit a ticket? Is there anything on my side I can do to prevent this behaviour? We use Miro as a daily board and when all the lines are moved like that, it often gets unreadable.

12286
W
4 years ago
C
C HackBeginner
asked in Ask The Community
Billing question

Does Miro offer a discount for educational institutions, such as Universities? This is not an enterprise licence but a team account for 35 people….? 

2213
C
4 years ago
Z
zzgaoNew Here
posted in Ask The Community
Unable to edit board I own

I was in the middle of editing a KWL board when I lost editing right.  When I refreshed the window, it shows me as for commenting only, while listing me as the board owner.  Has anyone seen this, and if there’s any workaround/fix for it?  ThanksJane

4332
L
4 years ago
Brian Fulghum
Brian FulghumExperienced Community Member
posted in Ask The Community
I'm a Board owner in a browser but a Guest Editor in the Desktop App... same board.

So this is really odd. I created a new board this morning for a feedback gathering meeting. I was using it in the meeting using the Desktop App when the App rebooted suddenly mid-meeting. When the board opened up again, I was a guest editor and didn’t have access to all features. “Bring to me” didn’t work for me as a guest editor, for example.I needed to be able to continue with the meeting using the “bring to me” feature, so I opened the board in a browser to see if I had completely lost ownership.  In an browser tab I am still owner. See the image below.On further looking, this is the same on all boards that I own on that account.Why has this happened, and how do I recover ownership status in the App? Will logging out and logging back in on the app cause me to lose any data? 

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Brian Fulghum
4 years ago
F
Floris KleijneBeginner
posted in Ask The Community
Export Team Members

How can I export the list of team members from a team? Similar to the existing function to export all active users.

9712
F
4 years ago
M
Mendy JosephNew Here
posted in Ask The Community
Handwriting with apple pencil on ipad OS

Hi all!I’m just wondering, when handwriting with an apple pencil, I keep finding that the actual letters move after and don’t group within the textbox. Is there a way to fix that?Thanks all!Mendy

3321
Marina
Mironeer
4 years ago
D
Dale RylanderNew Here
posted in Ask The Community
Include Year when exporting (CSV) cards that have dates

When exporting CSV a frame with cards that have dates only the month and day are correct.  The year defaults to the current year which makes any dates in previous or future years invalid.  

1723
Robert Johnson
4 years ago
M
Molly LindblomBeginner
posted in Ask The Community
Email already in use

Hi, I used my personal email to sign up for Miro for a CSPO class a couple of months ago. Now I now want to set up a free subscription for a whiteboarding session. I’m not able to sign up with the same email because it’s attached as a user on a team board.  Anything I post will be shared with the team from my CSPO class.  How do I get around this?  

2865
Robert Johnson
4 years ago
M
MasakariNew Here
asked in Ask The Community
Comments options

Hi I'm new but want to ask if there is some option to add images in the comments ???

1792
M
4 years ago
B
balint_koszegiBeginner
posted in Ask The Community
[RESOLVED] ALL my Projects gone!

Maybe I just changed something in options but now im real panic!I had at least ~10-15 projects! In the user info, there are still present! : Now all boards in bulk!  My projects are nowhere! Could somebody from the miro team make a restora to some days ago where all my boards where categorized into projects? 

9407
B
4 years ago
G
Glenn ShuksterBeginner
asked in Ask The Community
How do you add flowchart image?

Is there a way to add an image like a shopping cart to a flowchart?

6821
Kiron Bondale
4 years ago
S
Stephanie LiuBeginner
posted in Ask The Community
[RESOLVED] Miro dashboard won't load

I’m new to Miro - just signed up but for 2 days have still not been able to log in - the Miro dashboard is on a perpetual loading mode. 

2391638
Marina
Mironeer
4 years ago
M
Matthew RastovacBeginner
asked in Ask The Community
Cannot change viewer settings as admin

I was exploring the settings and came across this one:I thought “Lovely! Let’s make it view-only for the team, since I’m the only one who edits it.” In a moment of weakness, I set it to “Can view” and revoked my own editing access. The board is owned by a different team member.I’m a team admin, so according to https://help.miro.com/hc/en-us/articles/360012777280-Content-Admin-Permissions-for-Company-Admins, I should be able to re-permission myself as an editor. I’ve looked all over and cannot find a way to do that - am I missing something, is this a bug, or are the docs incorrect?

2104
M
4 years ago
P
Phill RBeginner
asked in Ask The Community
How to check desktop app version number (Windows 10)

How do I check which version of the Miro desktop app I am using on Windows 10 ? 

18328
Lisette
4 years ago
J
jamesfishNew Here
posted in Ask The Community
[RESOLVED] Export (frame) as Image often captures title of frame below target frame

See bottom left of this exported image.To avoid this, I need to zoom in so that the floating frame title does not overlap the frame selected for export. Not a dealbreaker but kind of annoying especially if I’m bulk exporting a number of frames from a zoomed out view.

2011
Marina
Mironeer
4 years ago
Brian Fulghum
Brian FulghumExperienced Community Member
asked in Ask The Community
Some Frames force text boxes to align, others allow arranging

I have a frame to which I added some text boxes. After a while the frame would force all text boxes to align to the left. If I try to move them, they just rearrange, but still snap to the left. I can no longer place them wherever I want inside the frame. The frame now forces objects to snap into alignment.These boxes only have one resize dot in the lower right corner and not in all corners as usual. I also can’t rotate those boxes any longerI don’t know why this started, can’t stop it, and can’t replicate it. But it seems like a feature, not a bug, and I’d like to know how to control it.  

6092
Brian Fulghum
4 years ago
A
AstridBeginner
posted in Ask The Community
How the consultant plan works?

I do not really get how the consultant plan works.If my there are two ppl on my client side, does it mean,i have to purchase 3 licenses?Or can i purchase only 1 (for myself)? Why would i purchase a consultant plan, if i could use a team plan and invite my client as team member?

9784
A
4 years ago
B
brianNew Here
asked in Ask The Community
Removing team members but allowing them to keep their boards

I’m using the free plan. I had a board that I owned but transferred ownership to another team member. I want to leave the board, the only problem is he is still on my team.How do I do this? Do I get the owner to duplicate it to their team, then remove him from my team (thus removing the board)? This all seems overly confusing and not well throughout. 

2811
Robert Johnson
4 years ago
Drew Crowley
Drew CrowleyBeginner
posted in Ask The Community
Any way to hide the gray name boxes that appear when someone is editing/moving an object?

Is it possible to hide the gray box with name and avatar that appears when someone is editing or moving an object on the boards? (see example below) For the workshops I’m involved in we turn off cursors because there’s lots of activity happening and it can be distracting. But these labels are still appearing and causing the same distraction. FYI, they appear regardless of whether or not the “hide collaborators cursors” function is active. Any thoughts?

20542
Drew Crowley
4 years ago
J
Julia KopitinaBeginner
asked in Ask The Community
Download Pdf document - how to show fliped pages to othes

Is there a way for other members on the board to see the pages that I flip in downloaded pdf document?As a teacher I download the book on the board. Then we look for hometask number, flipping the pages of the book. But my students don’t see how I’m flipping the pages, they still see only the first page.

3391
Robert Johnson
4 years ago
A
Ahaa1lifeNew Here
asked in Ask The Community
How to change cover picture of a board?

I have many boards created for various purpose with different contents inside.It’s visually easy to quickly spot board if it has a picture of what it contains. Can anyone help me to know how to set cover picture for a board of what it actually contains?Have attached a picture of my Miro home page, here some boards can be seen with picture but many are without any picture. Can’t understand why and don’t know how to set these pictures on the cover of the board.Any help will be highly appreciated. 

77823
A
4 years ago
J
Jan-Marc VerlindenBeginner
asked in Ask The Community
Paid but still no access

Hi there,Yesterday we bought a Team account for 5 users and paid using credit card. Still Today I am on a free account.

1755
J
4 years ago
G
German ManvelovBeginner
asked in Ask The Community
Перетаскивание листьев и ветвей дерева

Добрый день. Раньше, чтобы перетащить лист дерева из одной ветки в другую, надо было нажать и держать ctrl (если я ничего не путаю). Теперь перетаскивать можно, ничего дополнительно не нажимая. И это жутко неудобно, теперь когда я хочу просто передвинуть лист в пространстве, он начинает произвольно скакать между ветками, это ужасно бесит. Можно ли вернуть, как было по старому?

8334
A
4 years ago
K
KerstynBeginner
posted in Ask The Community
Fonts are smaller than expected

Please can someone help me to understand if I’m doing something wrong. If I create an A4 frame and put in some text with Arial 12pt the font is much smaller both when I export the frame to pdf or if I copy and paste the text into Google docs. How can I make sure that the font size is as expected when I export it? 

10352
K
4 years ago
H
Henk EnsingNew Here
asked in Ask The Community
How was this mindmap made? In Miro?

Does anyone know how to get this style?I want it for presentations.What tool? Miro?I am wanting this functionality.Notice the lines look hand drawn. The shaded area of the mindmap on top left of this image.  another screen capture another screen capture showing what I want to do…hiding (partially shading) parts of the mindmap that I am not presenting Can you help me find the software that made this mind map?Cheers.

2941
Marina
Mironeer
4 years ago
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