Retreiving receipts and invoice information

E

 

Hey, our team cannot get a hold of any receipts or invoices in the Miro app to send over to our accountants. Can’t see anything on your status pages though around billing also. It’s been like this since yesterday around 11am GMT at least :)

3 replies

Kiron Bondale
Userlevel 7
Badge +6

@Elin Lu -

I just checked our Consultant Plan Company - Billing - Invoices, and it showed up fine so it might have been a temporary issue. In case it is still not working for you, I’d recommend opening a support request with Miro here: Submit a request – Miro Support & Help Center

Kiron

Kiron D. Bondale, PMP, PMI-ACP, PSM II, ICP-ACC, DASSM, DAC, DAVSC, PMI-RMP
E

Thanks @Kiron Bondale . Still experiencing this issue and I think definitely it is a bug of some sort. I’ll open a support request, thank you.

@Elin Lu -

I just checked our Consultant Plan Company - Billing - Invoices, and it showed up fine so it might have been a temporary issue. In case it is still not working for you, I’d recommend opening a support request with Miro here: Submit a request – Miro Support & Help Center

Kiron

 

Robert Johnson
Userlevel 7
Badge +12

There are likely issues unrelated to the billing page going on as I just got this same error when loading a dashboard of a Free Plan team in Firefox.

Visual Thinker | Volunteer Community Moderator

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