I have in the past loved Miro.
I have used it on my personal accounts, freelance and intruduced it in orgs I have worked with. Great.
I closed all my accounts a while back as I no longer use the service. I downgraded and “deleted” the accounts from my account page. So they are inaccessable to me, as they well are deleted.
However, I am still being charged for a monthly plan to my CC without any reference to what account, or even invoice email. So charged for a ghost account that should not exits. Brilliant.
I don’t qualify for direct support as I don’t have an active plan either, and past emails and support request to Miro have gone un-answered. So short of a chargeback, please can someone reachout to assist.
I have also tried to reset, retreve all and any accounts via password reset. nothing, I still have all of my logins in my password manager too so it’s not like I dont know
Page 1 / 1
I need a support ticket also. I have a free account and I am being billed $15 per month.
Reply
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.