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Discover the power of direct conversation with the Miro Community. Find solutions & connect with fellow Miro users for tailored advice & invaluable support!

  • 7,698 Topics
  • 25,947 Replies
7698 Topics
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DesignerMatBeginner
asked in Ask The Community
Notification 'side tray' not loading on desktop app or browser

Hi All,This has been happening for a while but just got time to raise it here.Basically the ‘side tray’ specifically triggered by the notifications icon won’t load content within it (See image)Obviously this is annoying as I am limited to going to each board individually and scanning around for notification marks on the comments, that may not even be the one I am searching for. Any help will be appreciated.  

1166
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3 years ago
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Daniel VeenendaalNew Here
asked in Ask The Community
Excel layout copy to Miro

Hello, I'm new to Miro and trying to find out what all the possibilities are between Miro and Excel.In Excel I have a planning template with data filled from a other page.When the calendar needs to start, days, week nbr etc..I fill some details in the settings page of excel and my calendar is filled.The reason for this is that not all my calendars are the same or start on the same date.Every cell has some data in it that I use for other things. My question, I want the data/calendar of excel as my template to place the sticky notes in.I can use an image but then there is no intelligence to it as adding a column  in Miro.Off course I can do this all manually but that's a lot of work for every new project.Does anyone know if this is possible? If yes, how can I do this? Below a screen shot how my excel template looks like.  Thanks, Daniel

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Robert Johnson
3 years ago
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Merve BallıkayaNew Here
asked in Ask The Community
Limitation on invitation for team member in free plan

Hi all,I invited many people(about 80-90 people) to my board with invitation link in free plan. All of them can access and edit. But they are limited 40 accounts, all of them(80 people) can’t access at the same time to the board. Is there any limitation with invitation link in free plan?

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Robert Johnson
3 years ago
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Alec LogieNew Here
asked in Ask The Community
Consultant Plan - Free viewers for a private board

Does anybody know if I can give free view only access to a private board when I have a consultant plan?  i.e. not making the board public

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Robert Johnson
3 years ago
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Jacinta HaBeginner
posted in Ask The Community
Is there a way to turn off notifications to a specific board that you created instead of having to turn off all notifications in my profile?

Just need to turn off notifications for one board

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3 years ago
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MiroBjörnBeginner
posted in Ask The Community
Anyone else finding the navigation modes confusing?

Hi,Anyone else who finds the Mouse and Trackpad navigation modes confusing. Both modes seem to require that you have both a mouse and a trackpad at the same time for full functionality.How, using a mouse, am I supposed to “Slide with to fingers or pinch to zoom”?How, using a Trackpad, am I supposed to “Scroll vertically with mouse wheel, horizontally with mouse wheel+Shift” or “Zoom using Ctrcl/Cmd + mouse wheel”?BR/Björn

10947
Robert Johnson
3 years ago
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Todd GBeginner
posted in Ask The Community
Working on documents in Miro and having them update to the source Destination.

Does anyone know if it is possible to link a Word Document (say from Google drive) onto the Miro board so people can work on the document in Miro and then have the document save back into Google Drive? I see that it works with Google docs, but the formatting in Google docs does not always match with the Microsoft Word formatting.  I am starting a project on a manual re-write and need to have my team work on the Master document and save to it.  Any thoughts on a good way to accomplish that???

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3 years ago
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Rikki BunderBeginner
asked in Ask The Community
Inviting students to board but not team?

Hi, I am really sorry if this has been answered before.I have an educational Plan.It seems if I invite students to a board they are automatically added to my team? As you can imagine my team grows quite quickly with new classes and will reach the 100 limit very quickly.What is the process of inviting student to single boards without them being added asa team member? Thanks, Rikki 

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3 years ago
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MadisonBeginner
asked in Ask The Community
Moving project board to a new team on free plan

Hi! I originally started using Miro for a class project with a team. The project since then has ended and no one uses the team anymore. However, I continued using Miro for my own personal use. Not realizing it was connected to my project team still, I created a board that I use for my own project planning. I’ve since realized that the board is still under this project team where I am not the owner. I would like to leave this project team and take the board I’ve been using with me and create a new team that contains just me. However, I’m on the free plan and don’t see a work around to do this except for swapping to a paid plan for a month. Is there a work around for this, or should I simply pay for a single month so that I can move the board?

24714
Robert Johnson
3 years ago
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Gal Ben-ChanochBeginner
asked in Ask The Community
Resize Embedded Miro - Text is Offset Vertically! (BUG?)

Hello everyone! I have embedded a Miro board into my web app and have a button that modifies the iframe’s dimensions in order to show/hide the board. IF the Miro board is visible on page load, then resizing does not impact the board and it works perfectly. However, if the Miro board is off screen on page load, it shows up on resize with all text elements vertically shifted down one line as seen in the screen shot below. I tried to investigate the way that text elements are rendered on the Miro canvas but it’s quite a complex code and I got lost in the inspector. Any idea what may cause this issue? Thanks in advance for your time!When editing the text, it is properly aligned: When viewed on the canvas (selected to show intended location): 

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Robert Johnson
3 years ago
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Ricardo SalinasNew Here
asked in Ask The Community
Missing invoices

Sorry for asking this to the community, but I don’t know where to ask…I’m have some charges from Miro during the month of April and May:20/04/2021 / Doc 771 / 25,12 20/05/2021 / Doc 826 / 24,61However, I don’t see the invoices yet. Where can I find those invoices?And Miro says: “Next payment will be automatically collected from this card. Next billing is due on 17/6/2021 for $364.24.” Many thanks in advance.

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Kiron Bondale
3 years ago
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Gene GendelBeginner
asked in Ask The Community
Board content limitations

Hello Community,Does a single Miro board have limitations in terms of:-how many images can be pasted on it? videos? other objects?-how much content (overall wight/size) can be placed on one board?-does load/refresh time of the board depend on how much content is on it?Thanks,Gene 

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Robert Johnson
3 years ago
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bamdqpplnNew Here
asked in Ask The Community
Is my board public with the free plan?

Hello,Form what I gathered with the free plan anyone in a team can see all boards. Currently, it’s only me in my team (and I’m planning to keep it that way because I don’t own a company, I’m just a student), but the scary thing is that when I try to add teams, I see there are some public ones with boards which all of a sudden I, a complete stranger, can modify.What I’m basically scared of is that my boards, too, can somehow be accessed by a random stranger just because mine is a free account.How do I prevent strangers from becoming members of my team is basically what I’m trying to get at?Thanks to anyone who will respond

9102
Robert Johnson
3 years ago
Robert Johnson
Robert JohnsonVolunteer Community Moderator
posted in Ask The Community
[RESOLVED] Invite link to Board and Team: Bugs?

Hi all. I am creating this post as a means of documenting my findings for a Miro support ticket and to get the communities thoughts on what you think should be the expected behavior of the “Team and Board invite link” feature. I believe there is at least one bug here.NOTE: For all of my screenshots below, I have the Team Admin role.Team Invitation settingsFor the Free, Team, and and Education Plans, I see the following team setting - this example is from a Free Plan team: NOTE: I created the following board AND am still the board owner.With the settings as they are above, when I go into a board’s Share settings, this is what I see:This is as expected.Now I will start making changes:I enabled “Enable team invite link”​​​​​​Now let’s look at the board’s Share settings:It looks the same.Yes, it looks identical. However, I read this: **BUG?** So, if I am the Team Admin, where is the option in the board sharing settings?Let’s make another change:Now I set “who can invite users to the team”

2022
Robert Johnson
3 years ago
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Maddie TeesdaleNew Here
posted in Ask The Community
Board is pixellated

Hi, I have been editing the board on my desktop. When I switch it over to my laptop, the whole board is pixellated. Not sure if I’m being blonde or whether it might be a rendering issue. If anyone could shed any light on this that would be great! Thanks in advanceThis is the appearance on my laptopThis is the appearance on desktop  

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3 years ago
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R MBeginner
asked in Ask The Community
Use Miro in Microsoft Edge?

Is it impossible to use Miro in Microsoft Edge instead of Chrome? If yes, is there any function that we cannot use or all of it is the same as Chrome?

13934
S
3 years ago
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Lynnda WestNew Here
posted in Ask The Community
Process improvement events

What is the best option for process improvement or kaizen events?

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L
3 years ago
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satyam guptaNew Here
posted in Ask The Community
one member membership

Is there any option for one member membership as i am a solopreneur

532
Kiron Bondale
3 years ago
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Andrew43534Beginner
asked in Ask The Community
OCR: Where?

I can see the function in the Android app. I can’t see it on the desktop but surely it has to be there somewhere?  (https://community.miro.com/wish-list-32/ocr-text-recognition-2197)

9022
A
3 years ago
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Cam CairnsNew Here
asked in Ask The Community
Where can I find this Gantt chat template?

Anyone know where I can find the Gantt chart in this Miro article as a template?The embedded chart is here (view only) It look significantly better than the current “Gantt Chart template” Miro provides in its standard templating but I can’t track it down anywhere and I have struggled to recreate it properly (grids doesn’t want to cooperate)

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C
3 years ago
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Mark KeizerBeginner
posted in Ask The Community
Why is Miro reordering my sticky notes?

Hi, all,I’ve been using horizontal lists of sticky notes when ordering items.However, when I step away from Miro and then return, the sticky notes have been reordered (ex: the bottom sticky note is now at the top). I did nothing to request this. When I put the sticky notes back into their correct order, Miro will move them around again when I exit the screen and return. Does anyone know why this is happening and how I can stop it from happening?I’m on a MacBook Pro running Big Sur. Thanks. 

2209
Robert Johnson
3 years ago
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JayBContributor
asked in Ask The Community
iPad: Support Magic Keyboard touchpad for zoom, move canvas gestures, similar to Mac touchpad

I am using an iPad Pro 12.9, the Magic Keyboard with built-in touchpad. I would expect the same experience with a Macbook Touchpad. This is not the case. Two finger gesture does not move the canvas.  Two finger pinch does zoom in/out only erratically. I’ve tried the different navigation settings mouse, trackpad, touchscreen but there is no difference.  Tried in:miro native app Safari browser Chrome browser Firefox browseron iPadOS 14.4.2, latest version of miro app.  

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P
3 years ago
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Viridiana Martínez BolívarNew Here
posted in Ask The Community
The account I had linked was disabled

While I was studying I created a Miro board, worked on it for over a year. The project I had been working on, my graduation project.  I had my account linked to my academy account. Unfortunately I graduated and my university disabled my account without a notification so I couldn’t change the email on the account.  Who can I contact to try SAVE my project? I’m so desperate, if anyone knows.

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Robert Johnson
3 years ago
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Thomas LiljaNew Here
posted in Ask The Community
Cross team collaboration

Hello! I have a question that i haven’t been able to find a clear answer for. Problem We’re in a situation where we are currently paying for a seat in our team for a client. They really like Miro and would like to create their own team, but are worried that they’ll loose access to the boards we’ve been collaborating on. Question Is it possible to collaborate on the same boards across two different Miro teams?  Client team> Project Boards <Our team Thank you!

167013
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3 years ago
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Pedro StürmerBeginner
asked in Ask The Community
Jira Cards Installation Problem

Hi,I followed the Jira cards Setup Guide and it almost worked, but I have been facing a problem that is not listed at the Possible Issues with Jira Cards.After following the setup guide and setting up things on Jira’s side, I click Connect at Miro’s Jira Card configuration screen and allow the permission, as showed below:But after clicking Allow, an error page shows up: And if I go back to Miro’s Jira Card configuration screen, the JIRA URL field will be still blank.I tried this process multiple times, but it didnt work.Checking at Jira permissions screen, it shows as if it allowed the permission correctly:I would appreciate any help with this.This Jira Cards add-in will certanly boost my productivity significantly.  

1441
P
3 years ago
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