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Questions & Ideas

Need to validate an idea with an industry expert? Get help from your peers? Discuss a project with like-minded people? This is the place.

9519 Topics
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Shin SanoNew Here
posted in Ask the Community
Playing embedded video on "Bring Everyone to Me" or "Following" mode

Is there any way to play an embedded video on the guest screen when they are following me or I bring everyone to me.  The presentation goes as expected, navigating all of them to what I see and transition between slides, but no video play on their screen, everyone has to press the play button on their own and the presentation is no longer synced.  Thaks for your help!

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Isman Tanuri
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Tanwir DhaliwalBeginner
posted in Ask the Community
Which Miro-Plan do I have to purchase?

Hello Miro-Community,I would like to prepare 4 Miro-Bords and I would like to invite a total of 30 persons into the bords. they should be able to engage themselves and work on the bords ( not only view). I do not know which price-plan would make a good deal for my Plan. Do you have any solutions?And is it available to choose the monthly subscription and only use it for a month?Hope to get some help. Thanks in advance guys ! :)

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Isman Tanuri
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Tracy YangNew Here
posted in Ask the Community
I'm not able to edit/delete lines in mind map after a while...

I'm. not able to edit/delete lines in mind map  after a while...I was staying on the file and I was the only editor , I did not lock the boxes, I have several lines(not all) that can't be edited again after a while.

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Kiron Bondale
Robert Johnson
Robert JohnsonVolunteer Community Moderator
posted in Ask the Community
[RESOLVED] Miro either not loading or VERY slow and not showing all of my teams in my dashboard

As of 9:00 AM CST (UTC-6), Miro appears to be experiencing issues. What I am seeing:Miro either does not load at all and times out (I get a 502 Bad Gateway error) If it does finally load, some (or all) of my teams are not present in my dashboard Boards aren’t always loading (some just show the Miro logo spinning).I have opened a help desk ticket with Miro.There are no updates yet on https://status.miro.com/Anyone experiencing issues?

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Pauline Parshakova
Mironeer
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ctosovoysestBeginner
asked in Ask the Community
I can restricting access for Countdown Timer for Guest User

Hi Miro lovers! My question is the following, if we can restricting the use of Countdown Timer for only Role Board Owner or assign use the Countdown timer for specific role?. I will like to restrict access for Gest user.

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Robert Johnson
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David ArmstrongNew Here
posted in Ask the Community
When you start a video chat, I can't see a link to give guests to watch

Anyone know where the share link is once you start a video chat?I want to invite a guest to the video chat, I think it better to share a board and see your guest's face while we talk over the board.

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Marina
Mironeer
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bobazziBeginner
asked in Ask the Community
Can't create a team

According to the training vids, i should be able to create a new team on the team page under the consultancy plan.   When i go there, the create a new team tab does not appear?  This product is getting increasingly frustrating to get started on.  I hope it gets better 

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bobazziBeginner
asked in Ask the Community
Add day passes to consultant plan denied

We just converted our plan to the consultant plan.  When i converted it a few days ago, i did not enable the day passes.  I am trying to get day passes enabled but i am told i have invalid permissions.  I am the account owner.  I also cannot add a team to the account.  Seems like my account is hosed. or more likely i am clueless as a newbie. 

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Moritz PosseltNew Here
asked in Ask the Community
Changing Google Drive Account

Hey Guys,  I connected my company google drive to Miro, but I would love to connect a different google account (private / student). How can I switch? Tried reinstalling the app, but I was still auto logged in to the wrong drive and could not find an option to switch between google accounts. Hope you guys can help me :) Best wishes Moritz Posselt 

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Sami Ljimari
Sami LjimariActive Contributor
asked in Developer platform and APIs
Get user id

Hi,I have tried a few ways to get the current user id, but I always encounter a error in one way or another. What is the most basic way to get a user id? So far I have mainly tried this: async function getUser() {        const proxyurl = "https://cors-anywhere.herokuapp.com/" // getting cors error without this        const url = "https://api.miro.com/v1/users/me"         const options = {            "method": "GET",            "headers": {                “Authorization”: `Bearer ${token}`,                "Content-Type": "application/json"            }        }         fetch(proxyurl + url, options)        .then(response => {        console.log(response)        })        .catch(err => {        console.error(err)        })    }I’m currently getting error 401 “Not Authorized”I’ve seen a few discussions in here about a direct miro dot command that can get the user id but can’t find it anywhere in the documentation. Will be thankful for any suggestions as I ran out of ideas of what to

9752
Sami Ljimari
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DavidB.Miro Hero
asked in Ask the Community
Is it possible to turn off the lasso tool?

Hi, is it possible to turn off the lasso tool?In a client workshop yesterday a participant managed to accidentally grab dozens of elements and drag them out of main view.  The only way I think they could do that is with the pen / lasso feature…Any advice would be welcome! 

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Jeff CarnahanBeginner
asked in Developer platform and APIs
Guest T&C Acceptance

Is there a way to have a T&C pop up for guests to accept before they can view/interact with a board?

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Daniela Gavidia
Mironeer
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Ruth NewnhamActive Contributor
asked in Ask the Community
Zoom using scroll not working with Microsoft Teams

Hi - I’ve been using Miro in MS Teams for training workshops - suddenly today when I try to zoom using the scroller on my mouse it won’t zoom but moves up and down the board! I haven’t changed anything -n is there a setting that I need to look at? Help!  Panic over - I found it in settings 

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Robert Johnson
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Jan WegnerContributor
asked in Ask the Community
Expand pdf pages - change in rights?

Hey all, I just mentioned that I can not expand or flip pages in an pdf file on the board. This is strange as I am the owner of the board and using the consultant plan. Even stranger, that it worked before.I found out that only the person copying the file on the board is able to extract the pages. A doubled file does lose this ability. Is this a course of changes in rights? Can I change this? Greetings from germanyJan

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PhotoPhloNew Here
asked in Ask the Community
Password Protection for Frames?

Can a Frame or section of a grid be password protected so changes can only be made by someone who holds the password?  I use Miro for online photography critiques and it has been a bit of a problem as students have inadvertently altered other students work.  It seems that the locking function is not adequate.  If no, is there another way to password protect parts of a board?  Thank you!

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Robert Johnson
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Thomas BjurboNew Here
asked in Ask the Community
Sticky Note (or similar) with the same content

I am using MIRO to define requirements. I write the requirement on stickies. Some requirements will be used in multiple places on the board. If I change a requirement then I would like for the other stickies with the same requirement to update automatically. Is that possible?

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Robert Johnson
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D-DesignBeginner
asked in Ask the Community
Any way to create a new Google Sheets row when creating a Miro card?

I’m seeing integrations between Miro and Google Sheets (and Airtable) going one way: Create a row or make a change in Sheets and it triggers an action in Miro, but I’d like to do the opposite. When I make a new card in Miro, I want it to trigger a new row in Google Sheets. Possible?

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Tanwir DhaliwalBeginner
asked in Ask the Community
Inviting people without wanting them to sign up

Hi Guys,is it possible that I invite users to engage on a Miro-Board without wanting them to sign up? Is it mandatory to sign up in order to work on a Board?Thanks and kind regardsTanwir

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Robert Johnson
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djhalpNew Here
asked in Ask the Community
How has anyone turned off sound for notifications?

Settings doesn’t seem to cover it.

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Robert Johnson
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Lina ReumannNew Here
posted in Ask the Community
How much Data can a Miro Board handle?

Dear all, I am trying to figure out how much data a Miro Board can handle? We are organizing a virtual event for a client with 250-300 participants which includes creating a virtual group picture out of uploaded selfies on a Miro-Board.Therefore we would like to ensure a smooth functionality and are wondering if we have to identify a data limit for the pictures themselves.Can anyone help?  Cheers from Germany,Lina  

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Robert Johnson
acyment
acymentBeginner
posted in Ask the Community
Can I select-all (or maybe just lock-all)

Hi there! I find myself zooming out (carefully trying not move things around while doing it), selecting all the items in a board and then locking them very often. It’d be nice to have a shortcut for this action. If not I guess I’ll try to develop a web-plugin that does it (it shouldn’t be very hard).   Thanks, Alan

6194
Robert Johnson
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J28JonesBeginner
asked in Ask the Community
Non-Team Users in Consultant plan

When I signed up for the Consultant plan i was surprised and disappointed to find i can’t share a board with non-team members to edit, something which i can do in Mind-Mapping software like Coggle.I want to use MIRO to work with Client teams on projects, running collaborative workshops, but i dont want to make them all members of my Team. I also need more than just 1 day passes.Does anyone have any solutions?

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MagdalenaNew Here
asked in Ask the Community
How to move tables from the free plan?

HI, I have a problem, I set up two accounts one is free of charge and the other one bought has a plan. I would like to move two boards from the free plan to the paid one how to do it? There is no option to move a table after clicking on three dots.

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Sami Ljimari
Sami LjimariActive Contributor
asked in Developer platform and APIs
Is it possible to use window.location.pathname to get Miro board path while using REST API?

Hi,I’m using Miro REST API in the form of a sidebar, I’m trying to export data to a external database and would like to mark each dataset with its corresponding miro board ID from the board url like this one for example: https://miro. com/app/board/hereistheboardid/I’m trying to do this by calling window.location.pathname.split('/') from which I then obtain an array of paths in the link. Unfortunately the paths that I get returned back are ones from my server where I keep the code to my miro REST API  Outlined in blue is my sidebar, from which the url path gets returned, but in the red there is underlined the actual window url / location which I believe it should return. Any ideas how to get the miro board URL via my REST API / webplugin?

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Daniela Gavidia
Mironeer
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Michael PahnNew Here
asked in Ask the Community
User Story Map: How to add stakeholders/personas?

I’m test-driving Miro to keep my project team aligned on the scope and release planning. The user story mapping looks great for that purpose.However I’d like to add stakeholders/personas to the map. Some of these activities are requested by all stakeholder groups, some are exclusive to singular stakeholders. I remember that in Storiesonboard you had personas as icons above the activities.Is there anything similar in Miro or would I have to draw something up?BestMichael

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