Questions & Ideas

Hello dear Miro community! Lately I’ve been thinking a bit about zoom size. When creating a new board, you always start at 100%. That’s also the default zoom when a user visits your board for the first time.So my question is quite simple:Do you always start at 100% zoom when creating new boards in Miro?Or do you have another starting point? If you do create them in “default mode” of 100% zoom, do you try to fit everything in the viewport? Do you create frames with the same zoom size?Maybe @Kyle Chipman has some best structural best practice advice on the matter? 

Hi, I was using the desktop app and received a message about the planned maintenance this Friday, and clicked on the link to Learn More. the desktop app launched the page in the app there is no BACK button restarting the app returns me to the page in the screen shot uninstalling, restarting, and reinstalling returns me to the page in the screen shotI assume I can get to boards by links, but this is really hard to work around - many of my boards haven’t been shared, even if I could find the messages in which I’ve shared them.If you have any suggestions or advice, I would be much obliged.Edit: added correct screen shot; the one showing my board tabs was from right after the problem occurred. I have since uninstalled, installed, restarted, etc. and the second screen shot is all I have when I launch the desktop app. 

Previously I was able to restore the board via the board link, but since today this is no longer possible, does anyone know why this is?Expecting to see: But am now seeing: 

Hi All, We had to offboard a user and hence we deleted the offboarded user’s Miro account. I don’t see an option to restore the account. How to restore the deleted user’s account in Miro? 

Hi, I am using the new v2 REST API and I would like to use either metadata at the widget level as per the v1 API or the appData that is available through the SDK https://beta.developers.miro.com/docs/board_board#setappdata but it doesn’t appear to be exposed to the REST API board model https://beta.developers.miro.com/reference/board-modelIs that correct? Is there a plan to expose it?

Hi guys,I am (well was until now) using Miro board desktop app on my Mac Book Pro M1 13” 2020 version. I just updated it to version 0.7.4 and the app wont load. When I open the app, it just shows a blank white page (neither dashboard, panels nor tabs visible). Im unable to use it.If this helps, web version works fine.I have tried:Restarting the app Reinstalling the app downloading an older version (but it keeps reverting to 0.7.4).Im outta ideas, Please help, I use this for a lot of projects as I have all my moodboards on this and its easier for me to use with the app rather than web.Love,Another Miro User

Hello!  Trying to figure out current issue. I use Miro for my online courses and it worked fine last semester. I’m currently trying to access it for the first time in a month and it does not load boards or dashboard.  Current setup is Mac Os (Monterey) on a MacMini (M1). Any information is appreciated.  Thank you, Ricardo

Hi! I'm trying to use Miro in the app on my smartphone but i don't see the "link to" option and i really care about it. Is this option not available on the phones so far or is it some bug? If this option is unavailable, is there any chance it will be added in the future? 

Fixing the line height in Adobe XD is really hard. It’s like we have to sacrifice spacing if we want to go ahead and design on XD. The problem is, when  you specify a line height for a text, the line height changes, but the container remains in some random height and cannot be changed. Also, When it comes to button texts, the text does not align to the center because of the line height issue. Any solutions for this issue..????

Hi fellow Miro-ers.Does anyone have a useful user guide for Company Admins, Team Admins and Users that relate SPECIFICALLY to NON-FLP Enterprise Plans.I have found the Miro Help guides to be misleading, incomplete, inconsistent, and wholly unsatisfactory for organisations that are on NON FLP plans. The help guides are focussed on FLP only.Also the content in these guides continuously changes, which is very frustrating.The functionality available to monitor and manage usage of paid licences is practically non-existent or it is limited to Company Admins Only (which basically negates the value of having separate Teams and Team Admins).We have multiple teams under an overarching Enterprise account.  Each Team is accountable for their licence usage costs.  But there is no way for Team Admins to effectively manage their Team member licences.Does anyone have advice?  Or has everyone given up and been effectively stuck with having to go onto an FLP?Any advice would be appreciated.Thanks so muc

Hi,I have a Zoom Room with a built in interactive whiteboard in the room and I’d like to be able to use the interactive whiteboard to control Miro. I can’t run Miro natively (not supported) so tried taking control of my laptop via the Remote Control function in Zoom but it doesn’t give me a touchscreen mode in Miro so the controls in Miro just don’t work. Is there a way to force Miro to allow Touchscreen mode?Thanks!

I need to get a list of all boards within a Team and with the owner of each board plus ideally when it was last used & in which project.This will help me with an audit we need to do to clear up the number of boards that have appeared due to the success of people using Miro!!Thanks in advance.

Hi all! Believe I’ve stumbled onto a bug or the frame interactions have changed and I’ve missed it (Apologies if so!) When clicking a frame I would expect to be able to move it and containing elements and see the usual points for resizing as below:   However when clicking frames I can see the top menu interface tries to load but doesn’t select correctly and then changes the cursor to click and drag functionality as per below:  Is anyone else experiencing this behaviour? Or is this intended and I’ve missed the update?? Thanks,Dave

I mistakenly added members instead of giving them access only. Now I have been billed fro them yet they are not even part of my team. I have been billed for 3 extra people and the transaction did not even go through. I have removed the members and now I still cannot pay. Has anyone experienced this before? How can I manage this? TIA

Is there a way to show what images or files might be slowing down a Miro board? Or what files are simply large file sizes? It can slow down smooth scrolling (causes hitching). Background: I am working with an architecture firm that uses a lot of large PDFs and images. People are uploading a lot of files.

Hello Miro Community!  I am looking for an opportunity to present sketches and designs to clients. It is not convenient to make presentations on the computer while I have to take notes as well. Is it possible to put an iPad in front of clients and control the presentation from a computer?

Hi, are there any possibilities to get tags info from board?I want to get info from tags attached to board objects.For example, i want to read two tags from tihs sticker using API 

I’m running v3.11.6 of the Miro app on an iPad 8 running iOS 15.3.1. The app works fine on most boards, but when I try navigating in a board with other people using it at the same time, it constantly crashes and reloads the board. I’ve tried restarting the app and the iPad, but it doesn’t help. Is there any way to fix this?

When I clicked the Voting function on the bottom left of my screen, a sidebar shows up on the right hand side but it’s blank. I tried it using multiple browsers, getting my colleague to try it, and also tried selecting some sticky notes (as options for the vote) before clicking the Voting button but it still yields the same result (blank sidebar). Can anyone please help solve this? I’m on a paid license through my firm.  

I think its created using SSO and I’d like to change it because I now have a new email ID because I have moved to Germany. Any help is appreciated!

I know you can make boards a template, but if I put that out there for a “guest” to use, when they use it, does it function is a similar way to Microsoft products….meaning, when someone opens a template, it automatically creates a copy preserving the original template?If it is possible, would love someone to let me know how. If not possible, would love to see it as an option in the future.

Thanks for your help.. I’ve used other MM’s and - the ability to insert what i want is not intuitive after 3 attempts.- I’m ready to have some one tell me how simple it is … and where to / what to do to be able to put my own words into “Type Something” place holder on the mind map template.

Dear all, I’m currently building a React app to generate automated miro exercises. The goal is that a user has the possibility to start an exercise and be directly forwarded to a board in our organization with public access rights. Currently I’m having difficulties to create these boards via the API outside the Developer Team. As far as I understood, I can export my application to other teams, but then I can't create an access token for this team or cannot access this team with my old one. It seems like I need to generate a new access token. But I’m incapable to do it. I would be happy about any help. Or please provide information on how else I could generate these boards outside the developer team. See below for my basic interaction diagram.  Thank you!Best regardsSandro

This is a critical issue.As a facilitator / consultant I need to give new Miro users a quick guide to the tool. The onboarding videos were good until the UI was changed.The location of settings and a few other controls has changed.Now these videos are unusable. They should be updated as soon as possible.This probably has cost you some sales.

Hola, ¿Existe una versión en Español? Estoy buscando la forma de cambiar idioma, pero no lo encuentro… gracias!