Skip to main content

problem with the Miro app

  • April 7, 2022
  • 3 replies
  • 131 views

There is something wrong with the Miro app. I tried to restart and "reset application data" but it didn't work, just a blank screen. Please see the screenshot. Thanks a lot 

ps. my ps is macbook pro m1 :)

 

3 replies

Ksenia Gritsai
Mironeer

Hey Xinlei,

Thank you for reaching out and reporting this! I’m truly sorry to hear that you’ve faced this issue with the Desktop app.

I will go ahead and convert this post to the Support ticket, where I will continue assisting you with this matter. Speak to you soon! 


Kiron Bondale
Forum|alt.badge.img+7
  • Volunteer Community Moderator
  • April 12, 2022

@Xinlei -

Can you try uninstalling the app, and re-installing it directly from Miro’s website?

Kiron


  • Author
  • New Here
  • April 12, 2022

@Xinlei -

Can you try uninstalling the app, and re-installing it directly from Miro’s website?

Kiron

@Kiron Bondale 

thanks

I've uninstalled and reinstalled many times, but the problem persists.