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Questions & Ideas

Need to validate an idea with an industry expert? Get help from your peers? Discuss a project with like-minded people? This is the place.

8831 Topics
A
Akshat KumarBeginner
asked in Ask The Community
Recording of getting-started-with-miro

Hi, I had attended last week’s webinar on how to get started with Miro. I wanted to ask would we be getting the recording of that webinar?It would be really helpful.Thank you! Regards,Akshat

2082
Matt Mulholland
Mironeer
4 years ago
A
Anais RIOUALLON
asked in Ask The Community
Lost my board

Hello everyone, I just created a Miro account. Last Friday I worked a few hours on a board. And today I renamed my "Team name", and since then I lost everything ... can you help me find my board please I'm desperate.

2385
Robert Johnson
4 years ago
D
DannyBBeginner
asked in Ask The Community
Brand invitees

Can you see a list somewhere of everyone who has been invited to a board?

1761
Robert Johnson
4 years ago
F
FredericNew Here
posted in Ask The Community
How to add Jira Projects to Jira Cards Plugin

We have configured the Jira Card Plugin on both sides. Jira and Miro. Works well so far. But the list of available Projects does not fit to the list of all available Projects in Jira. Did we miss something in configuration? 

1791
Marina
Mironeer
4 years ago
J
Juan Pablo ForeroNew Here
posted in Ask The Community
All Boards are locked

Hi guys how are you?So the last week my free account was upgraded to an Education Plan where I had one team. In that team we were 45 studentes including me (TA) and the professor and we had 3 boards. The problem is that since this team got “upgraded” nobody is able to edit any of the 3 boards.what can we do?*the big issue is that in that boards the students had already uploaded important information.thankyou

2235
Kiron Bondale
4 years ago
V
Varsha SamararatneNew Here
asked in Ask The Community
Embed Miro board on Linkedin post or article

Hi all,I would like to embed my Miro board in a LinkedIn post or article. I know that Miro supports embedding and provides a snippet of HTML iframe code. Is there a way to use this code in a LinkedIn post to embed the board?thank you in advance for any help!

16301
Robert Johnson
4 years ago
Marina
Mironeer
MarinaMironeer
published in Ask The Community
Frequently asked questions to the Support Team

Hey! Here is a quick recap of popular questions from our users and answers from our Support Team that you might be interested in    1. How to reassign nodes on Mind Map? You can move nodes with the hotkey: press Ctrl/Cmd and drag the nodes. 2. How to easily align content on my board? The Grid option in frames is helpful for organizing objects and keeping them organized after adding new ones. Create a frame and enable grid in the board context menu. All objects in the frame will be arranged in a grid. If you don't use frames on your boards, simply select the objects that you'd like to align while holding down Shift and choose the Align option in the context menu. The objects will be aligned horizontally/vertically depending on your choice. 3. I accidentally move and edit objects on my board when I just want to pan around the board. How to avoid that? Simply hold down the Space button to pan around the board. You can also lock objects - the objects won't be available for editing until so

37025
Kiron Bondale
4 years ago
L
LilNew Here
asked in Ask The Community
"Delete" takes me back in my browser?

Hi Miro friends!So, for some reason, “Delete” (using a MacBook Pro) doesn’t just delete the thing I’ve selected on my Miro board; it also takes me back in my browser, which--as as you can imagine--is super annoying. “Shift” + “Delete” is my workaround, but shouldn’t these shortcuts be reversed? Miro’s shortcut key is telling me that “Delete” should not take me to the previous page in my browser. Has anyone else seen this and know how to fix it?

2763
Vlada
Mironeer
4 years ago
M
Mariechristin Hähnel
asked in Ask The Community
Layer different colored frames on a background

Hello guys,I have a white background (i.e. a rectangle) and gray frames I want to layer on top. But every time I drag the frame over the background or paste it on top of it, the gray disappears. The “bring to front/send to back” feature also does not help in this case. The only solution I have found is to put a gray rectangle in between the background and the frame, but that seems rather ineffective.Does anybody have another solution or is this simply impossible? 

17423
P
4 years ago
theentropykid
theentropykidBeginner
asked in Ask The Community
Force full version on mobile (iphone)?

I love Miro. More often I’m using the iPhone app and there are limitations (like creating a Project, moving boards to other projects...) Does anyone know how to force the full version to open in chrome using iPhone? Thank you! :)

1973
theentropykid
4 years ago
H
Helen StevensonNew Here
asked in Ask The Community
Disabling connection lines

Is there a way to disable connection lines from post its and other shapes?  I’m running a workshop with 30 people who are new to Miro, and on a run through people kept accidentally adding connection lines to their post its and getting confused. It can also make the board look really messy! 

31933
J
4 years ago
C
Cynthia OttenbriteNew Here
asked in Ask The Community
Public Sharing - View Only - NO DOWNLOAD

We would like to publicly share a board as view only, but currently see that content/images can still be individually downloaded by that viewer.  How can we lock down the content so that it is truly view only?

11482
C
4 years ago
L
Lisa DalyNew Here
asked in Ask The Community
Text editing issue

I’m really struggling with editing copy in MIRO. Double clicking into copy doesn’t seem to be allowing me to edit it. It’s SO annoying! Previously, double clicking into text element would allow you to edit it. Now it seems to be broken 

30573
Jonathan White
4 years ago
D
dlamark67Beginner
asked in Ask The Community
Images won't upload

When I try to upload a .jpg to my board (Consultant license) I get a circle with a line through it. Once, it looked as if it was uploading something, as the circle started to fill in. Then it stalled. other times I get the circle/line thing, and then POOF it just disappears.  I have tried to both upload using the toolbar upload and just drag and drop from my desktop (recommended in an article.) but nope!  

23829
Robert Johnson
4 years ago
B
Benjamin PeekNew Here
asked in Ask The Community
Uploading PDFs to Miro Board with Images and Vector

As an educator in architecture I am using Miro as a way for my students to present their work on individual frames.  Each student has a frame that they import pdfs onto.  It seems that their pdfs (embedded with vector drawings and images) are pixelated and will not load properly.  The pdfs being uploaded are 60”x 79”.   These pdfs are generated from Indesign from which they construct a layout.If they export out to a jpg and upload to Miro, the image quality of the images and the linework of the vector drawings seem to be fine.   Are there limits on pdfs that get uploaded to frames in Miro?  Please help

83832
Robert Johnson
4 years ago
J
jtkExperienced Community Member
asked in Ask The Community
To clarify who can see my boards...

I am evaluating Miro. I have created a board that I would like to share with someone to view only. If I share this single board with them, will they have access to my other two boards?Thanks

238110
Robert Johnson
4 years ago
B
BrunoNew Here
asked in Ask The Community
Transfer Miro-Board between miro-accounts

How do I transfer a miro board from my private (free) account to my employer's account?I exported it as CSV from my private miro account. When trying to import the CSV into a board from my employer's miro account, there was an error. The message disappears faster than I can read it. 

17062
E
4 years ago
D
Debbie RappaportNew Here
asked in Ask The Community
Do I have to be the owner in order to export a board?

My colleague created a board and shared the link with me as an editor. But I’m not seeing the export icon at the top of the board. Do I have to be the owner in order to export a Board?

8881
Robert Johnson
4 years ago
G
Ger SomhorstBeginner
asked in Ask The Community
I do have a consulting plan but I don not have the de voting option. How do I get that?

When I start Miro there are a number of icons at the left bottom side. According to the consultant plan I should have to the option to vote with the group of participants. I do nit see the vote icon and I do not see how I can configure that,

1862
G
4 years ago
T
Tienda BanderaNew Here
asked in Ask The Community
Automatic Update Boards

There´s a way to automate a process in which I update one element in a board and automatically this element gets updated in other different boards? for example: I udpate a card inside a kanban in one miro board and automatically, another card inside another kanban inserted in a completely different board gets updated. Is that possible?

9481
Kiron Bondale
4 years ago
Sven Neumann
Sven NeumannBeginner
asked in Ask The Community
How can I join a team from a board link?

When clicking the link my colleague shared, I get sent to my dashboard with a notification at the top: “You have a pending request to join FRVR team.”But there is no button or link or anything that I could use to accept this request. I cannot see this request anywhere else either. Nor can I access the shared board from the link.

21713
Robert Johnson
4 years ago
E
Elizabeth WoodruffNew Here
asked in Ask The Community
Restore Muted Grid Background

I accidentally deleted the muted grid style background on my board. How do I restore this? Now everything sits on a white backdrop. Please help!

10034
Robert Johnson
4 years ago
K
Kendall WondergemBeginner
asked in Ask The Community
is it possible to change element prompt text?

in templates (whether miro or team created), is it possible to change the prompt text that appears within elements so that it better matches your process? for example, in the user story map template, is it possible to change the preset prompts like “new activity” “new task” to something else?

2154
K
4 years ago
J
je remyNew Here
asked in Ask The Community
Miro application is broken [rtb object syntax]

Hello,Is there any way to recover my account from its current broken state? Currently, when `miro.com/app` attempts to load it tries to create a JavaScript object and store it in at the `rtb` variable. This object has some syntax errors that is preventing the app from finishing its load. I validated this was the problem by intercepting it with an HTTP proxy and modifying the value to be syntactically correct. My efforts to correct this issue have failed, however and the value is reused in a number of places making it infeasible to manipulate this value every time it is set.  Thanks,

2433
J
4 years ago
J
joey garciaNew Here
posted in Ask The Community
Is there a way to incorporate spreadsheet into miro?

I want to use miro as a very simple “Matlab simulink -type “ application  where I can sketch up simple flow chart and attach some simple math formula to it. Is there a way to do this?

187310
Robert Johnson
4 years ago
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