Hello Miro Support,
Accidently I invited a bunch of people to my MIRO Boards. This cost 699$.
I deleted all extra seats, so that I do have to pay 1150$ renewal in february 2023.
Now I want to add a person I have deleted before and this would cause costs again - although I have already paid 7 more seats for this Account/ Team.
I do not understand why I should pay this (again) - Please tell me why adding a seat I have already paid and owned costs extra after I deleted a user.
It seems that we should talk about a payback and than I will add a certain number of seats for this team. (As mentioned, it was an accident that I ordered so many seats)
Thanks for letting me know how we can proceed. I think my problem may be related to this (https://community.miro.com/ask-the-community-45/confusion-on-whether-i-need-seats-or-licenses-or-both-1376)
I hope we find a solution!
Best regards,
First I bought accidently 7 more seats, secound: after I deleted the users I had no more seats left:
