Questions & Ideas

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6642 Topics

Laflys
LaflysContributor
posted in Developer platform and APIs

Metadata updated are not persistent

Hello,There seems to be a problem with the update of the metadata. After an update, the metadata are reset to their creation values when the board is refresh.Is the problem known? If so, do you have any idea how long it will take to fix? Our plugins are all broken :) Thank you!

25
Markus Smet
1 year ago
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TiffanybNew Here
posted in Ask the community

Why text is more clear in editing but blurry afterwards

Is this only my Miro or is this normal? The text is a lot more clear when editing. Once finish editing, it is burry.  

24
L
3 months ago
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albertngNew Here
posted in Ask the community

Miro won't load in chrome

It works in Firefox, or desktop app, but it doesn’t work in Chrome, even after clearing cache. I’m using the latest version of Chrome and Windows 11. I prefer using web than desktop app, and would appreciate any help you can provide. Thanks!  

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A
1 month ago
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Maybe AnonymousNew Here
posted in Ask the community

How do I enable dark mode?

I want to enable dark mode on the Miro desktop app, how do I do that?I require of dark mode, otherwise my eyes will proceed to hurt. Thank you for reading this.

24
E
4 months ago
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Pam DunnBeginner
posted in Ask the community

[RESOLVED] Adobe XD error "Sorry, it looks like the URL that you are using is incorrect. Please check the URL for typos and try again"

I added the Adobe XD app in Miro.I have a file open in XD I  create a public Shared Link I  copy the link out of XD I paste into Miro app I click view artboards they appear When I choose all and click onInsert artboardsthe follow error appears The URL you are using is incorrect, Please check the URL for typos and try again.

24
T
2 years ago
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Maud JennenBeginner
posted in Ask the community

[RESOLVED] Estimation on Jira Cards is not visible in Jira app

Hi guys, I tried the new estimation tool on my Jira cards, but the agreed estimation is not shown within Jira or on the cards on the Miro board. Does anyone know what can be the problem?Thanks, Maud 

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M
1 year ago
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CHOPSBeginner
posted in Ask the community

[RESOLVED] Problem with scrolling inside box that contains templates

On my system recently, I have trouble finding a way to scroll and see more than just the top 12 templates presented. The scroll bar has gone missing, both on my app version and on the Chrome browser version. My arrow/page down keys don’t seem to help either. is this a new problem with Miro or is there a workaround? I’m on a Windows 7 machine and it seems like the scroll bar used to come up and work with this function. Thanks much - CHOPS

24
Vicki
Mironeer
2 years ago
Addison Schultz
Mironeer
Addison SchultzMironeer
posted in Developer platform and APIs

Miro Developer Platform 2.0 now available!

Hi everyone!  Over the last year, we’ve been hard at work revamping our Miro Developer Platform—Focusing on your input to see how we could create a next generation tool for developers like yourselves. We’re all about finding new and innovative ways to extend the power of Miro, and today we’re excited to announce our official release of Version 2.0 of the Miro Developer Platform. 🚀 We’d like to first thank all of you for helping us test and provide feedback on our beta version the last few months, and hope you’re as excited as we are to officially launch version 2. With a fully re-written API, SDK, and overall Platform Experience, we’re aiming to empower you and your teams to build the next big thing. When building this v2 Developer Platform, we used feedback from our developer community to guide us as we focused on scalability, reliability, and the developer experience. Now that Version 2.0 is officially launched, we’ll be putting all of our efforts into continuing to grow and develop

24
William Bishop
Mironeer
1 year ago
Robert Johnson
Robert JohnsonVolunteer Community Moderator
posted in Ask the community

[RESOLVED] Miro either not loading or VERY slow and not showing all of my teams in my dashboard

As of 9:00 AM CST (UTC-6), Miro appears to be experiencing issues. What I am seeing:Miro either does not load at all and times out (I get a 502 Bad Gateway error) If it does finally load, some (or all) of my teams are not present in my dashboard Boards aren’t always loading (some just show the Miro logo spinning).I have opened a help desk ticket with Miro.There are no updates yet on https://status.miro.com/Anyone experiencing issues?

23
P
2 years ago
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James BaileyBeginner
posted in Ask the community

Import from Lucidchart?

Is there a way to easily import a diagram (flow chart) from Lucid chart to Miro? All the seemingly relevant options I see where export (Lucid) and import (Miro) match are for single layer images. I have a pretty complicated diagram in Lucid that I need in Miro and don’t want to have to recreate it from scratch. 

23
C
3 months ago
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AnastasijaNew Here
posted in Ask the community

When zoom in / out some content disappears

This is a very annoying issues. Especially when I have to present to serious clients.I tend to add a lot of images to the board. So when I zoom out some of them just disappear!!! I have to zoom in to see them again.Can you please fix it?It looks terrible in presentations!

23
S
3 months ago
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ue7Beginner
asked in Ask the community

[RESOLVED] Duplication issue for mindmaps

I tried to duplicate the mindmap I had. The goal was to get two people to work on two mindmaps at the same time.However the copy version appears to be a static object that doesn’t allow branching out. That is no “plus signs”What’s wrong here?Also, is there a way to get two central nodes for a mindmap?

23
U
3 years ago
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mwojcNew Here
asked in Ask the community

Embedding single frames

Hi, I’ve been using Miro for graphic representation of number of ideas concerning single topic. While it’s super easy to create multiple graphs on one board and navigate between them using frames, it’s crucial to my workflow to be able to embed those graphs as separate, self-updating objects. Embed links seem to work fine, but they address whole board - not a particular graph. Is it possible (or is it a planned feature) to separately embed single frames? Thanks! mwojc

23
C
3 months ago
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JustinYoungBeginner
posted in Ask the community

Text box: outline shape button not appearing on menu

When adding a text box, with the text box selected, I have the option to set background colour and opacity, however the option to set border colour is not present as I have seen in tutorials explaining this function.

23
A
11 months ago
Rahul Sharma
Rahul SharmaBeginner
posted in Ask the community

[RESOVED] The "Mark as Read" for the latest update in What's New doesn't update

Since the March 4 update, I click on “Mark as all read”, but annoyingly the number stays.Here’s the screenshot for clarity: Under what’s new, it will show 1 item unread.So, even though I have clicked on Mark all as read, I go back to the boards and it pops back up.

23
U
2 years ago
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Leandro RossaBeginner
posted in Ask the community

[RESOLVED] Wacom Tablet: Spacebar + Draggin won't activate pan

Here's the deal:While using a regular mouse and on Miro's mouse mode, if press Spacebar and drag the mouse left-click, I then will pan the canvas While using a Wacom Intuos Pro, this behavior doesn't happen anymore If I empty cache and hard reload Miro page, it does work until I zoom in or out (using "-" and "=" keys input) Video Demo (Loom): It was working just right this morning (Fri Oct 22), and now (5PM) it's not. I have it recorded on another Loom video (although it's private - but I can cut a piece if proof needed).Looking forward to understanding this issue and solving it.

23
S
1 year ago
S
SYDNew Here
posted in Ask the community

[RESOLVED] Upgrade function not working - 'Сustomer create failed' error

It’s something wrong while submit for purchasing         

23
S
1 year ago
S
Simon ThompsonBeginner
posted in Ask the community

[RESOLVED] JIRA Cards no link to settings

Installed JIRA Cards app / integration.  documentation and video suggests i click on the link to access the settings that are needed to be entered on the JIAR side.  The Jira Cards app is displayed but when i click on it it lists its s installed by myself - the words “JIAR CARDS” is not a click able link and therefore i can not access the settings needed to configure the other end ???I have a Team subscription.Jira is server version (although dont get that far) 

23
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2 years ago
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Komal AgrawalNew Here
posted in Ask the community

[RESOLVED] Miro Sketch plugin not working

Since yesterday the plugin isn’t working. I don’t get any errors. When I click on sync all artboards, or sync selected artboards, nothing happens. I never get to the stage to choose a miro board to sync with. I have tried reinstalling the miro plugin and tried logging out and logging in on miro plugin in sketch, and miro account on web and mac app. Same issue with existing sketch files, or new sketch file. Any help is appreciated. Thank you.

23
Julie Sun
3 years ago
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Alexander VinogradovBeginner
posted in Ask the community

Copy & paste not working

I copy image from Photoshop and it appears in Miro. Now i want to copy it back but Ctrl+C do not copy image back to clipboard. Its very hard for concept artist use Miro as reference board/mood board tool because its hard to copy content back from it to professional software.

22
A
1 year ago
A
Ankush KulkarniContributor
posted in Developer platform and APIs

Miro oauth api throws error 401 Invalid authorization code

I want to get an Miro access token programmatically in my application and for that I am following all the steps mentioned in document https://developers.miro.com/docs/getting-started-with-oauth - Getting started with OAuth 2.0 and Miro. While performing step no.3, i.e. exchanging an authorization code for an access token, I constantly get 401 - oauthError - Invalid authorization code: auth_code received in step no.2.

22
Anthony Roux
Mironeer
1 year ago
M
MarianaBeginner
posted in Ask the community

[RESOLVED] Screen Sharing and Video Chat are not working

Hello! I am preparing a workshop to be conducted by Miro. One of the essential features for conducting it will be Screen Sharing feature, where participants can follow my screen. I've used it several times and it worked perfectly, but today when I clicked my entire screen was frozen and I had to reload the board. I cannot use the function, nor does the Start button appear on the screen. Is this problem happening to anyone else? Is there any solution? Other people on my team tested and had the same problem. Thank you!

22
Marina
Mironeer
3 years ago
X
Xinyi WuBeginner
asked in Ask the community

Select mode always change to drag board instead of select

cannot select multiple objects following the instructions.

22
K
1 year ago
C
ColletteNew Here
asked in Ask the community

Missing timer

There is no timer on my miro board and I would like to know how to set it up for a workshop.

22
Robert Johnson
2 years ago
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jzhpranaBeginner
posted in Ask the community

[KNOWN BUG] "Incorrect URL" error when embedding a Wordwall

Hello,I can’t Embed an HTML link from WordWall site. When I do it the follow error appears:"Sorry, it looks like the URL that you are using is incorrect. Please check the URL for typos and try again"Can you tell me what's going on? Some weeks ago everything was OK.Thank you. 

22
Robert Johnson
1 year ago
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