Questions & Ideas

One last question for now:What is the code for updating an items it’s content? I tried it with:url = f'https://api.miro.com/v2/boards/{board_id}/items/{item_id}'data = {"data": {"content": "<p>123</p>"}}headers = { "accept": "application/json", "authorization": f"Bearer {access_token}",}response = requests.patch(url, json=data, headers=headers)Can you help me? And where can I find all the possibilities?

Do links to object not work on password-protected public boards? After entering the password, I am being redirected to the board as whole, not the object that was linked to originally. The link only works the second time, that is after the board has been unlocked with the password. Is there a work-around for this?

Hi,we are using M365 as SSO. One student cannot login, but keeps getting the German Response "Bei der Verarbeitung deiner Anfrage ist ein Fehler aufgetreten; Bitte versuchen sie es erneut". (An error occured while processing your request. please try again) and is constantly forwarded tohttps://miro.com/de/login/?reason=emailNotSharedByUser&service=OFFICE365I have tried having her log on to a different computer, clearing the cache etc. but the issue persists. I tried to find a solution under I can't log in via SSO – Miro Help Center but could not find anything related.The rest of the class as myself can log on flawlessly.Does anybody have a clue what could be the reason for the issue?Thank you very much in advanceregardsRalph

After copy/pasting a vector object from Adobe Illustrator, a curved line is constantly showing up at the left top corner of the MIRO board, under the MIRO logo. Its position does not change with pan or zoom and it cannot be edited. 

Hello dear community,I have multiple Miro accounts. Since yesterday, I can no longer access the account/boards that I created with my Apple ID using the „private.relay email " feature. Recently, I’ve been unable to log into my account because the Apple ID login no longer works. When I try, I get the following error message: {"code":"unknownError","message":"Something went wrong. Check the logs for more information.","reason":"unknownError","status":500,"timestamp":"2024-08-16T16:57:19.027620763Z","error":{"code":500,"message":"Something went wrong. Check the logs for more information.","reason":"unknownError","context“:{}}}.Apple Support has informed me that this is a server error (Status 500) on the third-party provider’s side, specifically related to the connection between Apple and Miro (and the private relay feature). Unfortunately, Miro has not yet responded to my inquiries.The problem is that there is important information on the board that I desperately need. I’m worried that I

Hi Guys - thinking of using a tablet with Miro… but don’t want to spend a fortune (no Scottish jokes please 😉 -just want to use for simple annotation / redlining.  Any suggestions? cheers. d.

Dear Miro teamI'm really concerned about my boards I've created all over these years. I'd like to know, if the account will be created in non-prohibited country, would it be possible for me to use it in Russia, since I'm currently located here.Will the change of paid account let me work from Russia (with the account created in non-prohibited country)

Hello dearest community! I’m Victoriia, I’m from Ukraine and now I am looking for free plan for Ukrainian teachers. I’ve used the Miro since I was 14yo, now I’m 19) So, It will be really great to find some information about free plan and continue to do my work successfully. I wish it was possible! Thanks, I am looking forward some replying  

Hi team, I was asked by the company to cancel the free plan subscription that has not been used in over 1 year (Free plan, not free trial). However, it seems that there is not option to cancel the free plan? Could someone help me in this case? Thank you a lot!

Good afternoon! I have a free plan. I didn’t receive a letter about blocking, I don’t live in Russia, but I don’t remember where my account was registered. Help us figure it out and prevent blocking for no reason. Thank you!

Hi, I’ve got a question and I need HELP from SUPPORT ASSISTANT. PLEASE, help me figure it out.As far as all russian accounts will be banned soon, is it possible to save all my courses, having created a paid account in Spain (with Spanish IP and payment)?If I copy everything that I have now to this new accounts, will I be able to use it for classes with students from Russia (if they have russian ip)?Will I be able to import everything to the russian platform later?Guys, help me, please. I’m completely lost, I can’t even find the support chat. Have only found this community...

As I’ve seen elsewhere in the community, this should be an easy task but the instructions that I’ve found so far don’t quite cover my need (unless I’m misunderstanding them).I have a Miro board in a free account under one email address. I’m the owner of the board. I just purchased a paid account with another email address associated with it. I’m an editor of the first board using this second email address. I wish to move that board from the free account to the paid account.Thanks

Добрый день! Вопрос по блокировке Miro в России. Мы оплатили доступ к Miro не российской картой. И основной аккаунт не зарегистрирован в России.Но есть сотрудники, которые заходят в Miro из России. 1. Скажите, сохраним ли мы все доски и материалы, если основной аккаунт был куплен в другой стране? 2. Сотрудники, у которых домен почты заканчивается на ru., не смогут посещать доски после блокировки? 3. Если мы создадим для них новые почтовые ящики и новые аккаунты с новым доменом, смогут ли они пользоваться досками?4. What other options are there for exporting and saving data?

Hello, I’m new to Miro and I’m trying to use Auth2 to manipulate documents. But I can’t find out how to get de access_token with Python (Django) with or without miro_api. I created an app and have cliendid and secret. I created a return_path in my application.Does anyone have some example code for getting the access_token? Thanks in advance!

Hello, I wonder how can I export the images with higher DPI? I export as a large JPG (4722x3138 px), but I subscribe to Miro mainly for figures to prepare scientific papers.And the minimum requirements are usually 300 dpi, but the exported JPG only has 96 dpi.Is there any support for higher DPI? Even better if there is native support for PNG or TIFF format.  Thank you.

For those who also want to type fractions, please note that the unicode “fraction bar” symbol⁄Now reliably makes numbers before and after it into a fraction.This is a different symbol than the / on your keyboard!There are still some bugs, for example if you try to make the fraction bold it often messes up the spacing before or after the text.  But with copy-and-paste of that unicode character it’s at least somewhat possible to easily type fractions now!

I have been using a free Miro account for around a year or two, mostly using a single board for a personal project. About a month or so ago, I shared that board by inviting in a third-party contractor in. We ended up not working together on the project so I went in today to clean up any permissions I have them.I saw that the user had created a Team, or at least I think they did as I do not recall making one myself. As I did not know that Teams were tied to Boards, and the Board was created by me, I left the Team.Now I have zero access to not only that Board but any other Boards I had created, it is as if my profile is entirely blank. I’ve lost not only access to that Board but other, non-related ones as well. I am sure I’m logged in with the right profile. I’ll gladly pay for a Miro account if it means having access to my Board again but I’m at a lose as to how to get access back. I’ve reached out to the third-party contractor in hopes they still have access but do not predict hearing

Hello  Can you help me please I have a lot of accounts, is there a way to check - are they marked for deletion or not? I have no emails about deletion, but accounts were definetely registered when I was living in Russia. Maybe it’s just a bug and I just don’t get an email If I’m living outside of Russia for couple of years - is there a way somehow to change region and prevent deletion? Is there a way to export somehow? Backup is paid function, can you enable it for relevant users to stay friendly for your audience and help us to move to new accounts?Thanks

Hello. I was on vacation for the whole summer and cancelled my paid plan on Miro. In September I wanted to go back to Miro, but because of the news I realise that it’s not possible if you pay from Belarus. I would like to contact a support manager to discuss possible solutions for this issue. I am unable to do it as I have a free plan now , and I don’t want to go back to a paid account unless I am sure I will be able to use Miro as before. I have really been enjoying your product and I want to continue using it. Thank you

I did see someone else mention a similar problem a while back but there was no solution or follow up - on the iPad, the tooltips constantly get in the way when selecting from the menu bar with a pen or finger. I have attached screenshot… in this example I’ve tapped to select the pen tool and the “connection line” tooltip has appeared on top of the menu and I can’t click on either of the two options underneath. I need to “squiggle” my pen elsewhere to get rid of the tooltip then come back to the menu and select the option I want.This happens virtually every time I want to change my pen colour, size, or switch between tools, etc. It is exceptionally frustrating and really slows down the workflow. It’s been happening for many months and I’d just accepted it as part of Miro, (but came on here to talk about the zoom issues in another thread so thought it worth mentioning since I’m here 😂) Can we get an option to just turn off these tooltips? That would make for a quick fix?  I’m on a 7th g

Can someone tell me how to create an Oauth app that requires organizations:read scope?Or how can I access to that scope? 

I have scanned the community but can’t find a simple solution.  I know it is me but I would like it a bright colour again.  Thanks!

I need to contact the Miro Support team.I would like to apply for the Starter plan as a corporation for 10 IDs for one year. Could you tell me how to pay by invoice?This is an urgent matter, so please let me know as soon as possible how to proceed.

Hello! My student can’t edit the board though she has the access with the right to edit. What’s the matter?

I can’t seem to get notifications on other miro teams I haven’t created. I don’t even have the notification bell icon. The only ones I get are the intermittent board updates notifications. I’ve turned the settings/preferences on and off and still nothing  😥  Does anyone know how to solve this?