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Hey there,

we created a big road map for our internal project. But when zooming into it, the content disappears.
This only happens in chrome and only if I'm using full size of the monitor.

When i use a smaller window this doesn't happen.
It's really annoying to not use the full size of my monitor for the board.

I cannot upload a video file here so lets see how we can fix this...

 

Hi @Sebastian Straka 

Thanks for bringing this issue to our attention! 

 

Since this seems to be browser-specific and related to screen resolution, could you please try the following quick troubleshooting steps to see if they help:

  1. Clear your browser cache and cookies.
  2. Ensure that Chrome is updated to the latest version.
  3. Try disabling any Chrome extensions, as they might interfere with board performance.
  4. See if the issue persists in Incognito mode (this helps rule out any conflicting extensions).
  5. Duplicate the board and see if the issue persist in the copied board.

If none of these steps work, I'd recommend submitting a support ticket with Miro’s support team, and it would be helpful to include a screen recording of the issue and the steps you’ve taken before reaching out.

 

Thanks for your patience, and let us know how it goes!

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