I’ve been receiving charges on my work purchasing card but am showing as being on a free education plan.
I have been trying to contact Miro to ask how to resolve the charges but am not getting any response.
Any advice would be gratefully received.
Many thanks.
Again, assuming yes, then you still have an active subscription. Before referring you to the support team, do you have any other team spaces associated with your Miro account profile, e.g.:
If yes, when you go here: https://miro.com/app/settings/user-profile/, and then cycle through the team spaces and check for a Billing option:
More info on cancelling a subscription is here:
https://help.miro.com/hc/en-us/articles/360011986179-How-to-cancel-your-subscription
And if none of this is relevant to your situation, just let us know and we’ll be sure to get you in contact with the support team!
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