Hello! One of my board doesn’t work: loading is endless. I tried to copy this boad, but faced with the same problem. What can I do for solution?
Answered
The board doesn't work
Best answer by Eca
Hi
It seems like both of you are experiencing the same issue with boards stuck in an endless loading loop. Here are a few steps that could help resolve this problem
- Sometimes, browser extensions or cached data can interfere. Try opening the board in an incognito/private window or use a different browser. (skip this step if you already tried this)
- If the issue persists, try clearing your browser’s cache, as old data might be causing the problem. Here’s a quick guide for clearing the Chrome cache.
- Make sure your network is stable and meets Miro’s minimum requirement of 8 Mb/s. If you are using a VPN or proxy, try toggling it off or check with your IT team to ensure Miro is allowlisted.
- If the issue remains after trying these steps, I recommend submitting a request to Miro Support. You can include your browser console logs to help the team identify any specific issues.
I hope this helps! Please let me know if the issue persists after trying these steps.
i have the same problem! With this error in my console. Doesn´t load in different browsers oder with different user or in a different team. I really need help with this. We use this board to manage a productive project.
+2Hi
It seems like both of you are experiencing the same issue with boards stuck in an endless loading loop. Here are a few steps that could help resolve this problem
- Sometimes, browser extensions or cached data can interfere. Try opening the board in an incognito/private window or use a different browser. (skip this step if you already tried this)
- If the issue persists, try clearing your browser’s cache, as old data might be causing the problem. Here’s a quick guide for clearing the Chrome cache.
- Make sure your network is stable and meets Miro’s minimum requirement of 8 Mb/s. If you are using a VPN or proxy, try toggling it off or check with your IT team to ensure Miro is allowlisted.
- If the issue remains after trying these steps, I recommend submitting a request to Miro Support. You can include your browser console logs to help the team identify any specific issues.
I hope this helps! Please let me know if the issue persists after trying these steps.
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