Questions & Ideas

 I am sending the request as shown below from the documentation, but for some reason, both x and y in the response are returned as 0.I am not sure if this is a bug or an intended behavior. requestcurl --request POST \ --url https://api.miro.com/v2/boards/board_id/images \ --header 'accept: application/json' \ --header 'authorization: Bearer xxxxxx' \ --header 'content-type: multipart/form-data' \ --form x=1000 \ --form y=1000 \ --form resource='@img1.png' response{ "id": "xxxxxxxxxxxx", "type": "image", "data": { "imageUrl": "https://api.miro.com/v2/boards/board_id/resources/images/xxxxx?format=preview&redirect=false" }, "geometry": { "width": 1024, "height": 1024 }, "position": { "x": 0, "y": 0, "origin": "center", "relativeTo": "canvas_center" }, "links": { "self": "https://api.miro.com/v2/boards/board_id/images/xxxxxxxxxxxxx" }, "createdAt": "2024-06-19T10:37:26Z", "createdBy": { "id": "xxxxxxxxxxxxxxx", "type

Hello - I created a board at <1% zoom setting. I need to recreate it at a 50% zoom level. I tried changing the size of the objects in my board to then copy over to a new Miro board at the correct level, but it readjusts the zoom setting back to <1%. Is there a way for me to do this without having to create a new Miro board from scratch?Thanks!

Good afternoon, I am completely stuck on this. I have a large board I am trying to open (ironically, my project today was going to be breaking it out into separate boards to improve performance.) The board will not load, it is stuck in perpetual loading status. I have tried many options to address this issue:Refreshed cache/browsing history Refreshed using ctrl + shift + r  Attempted to open board in other browsers Attempted to open board in Incognito Attempted opening via a different network Attempted opening via a different device Restarted browser, device, and router Exported board and attempted to boot from re-upload. Does anyone have any advice or is anyone else encountering this issue today? I am on the starter plan and cannot submit a ticket. Unfortunately, this board contains time sensitive information.  Thank you!Corn

I have created a paid digital product and have used Miro to develop it. My question is regarding distribution of the board URL. Is it free of charge for me to distribute this product / URL globally? I assume users can use the free or paid version of Miro.  How do I create an access link that is read-only but they can save their own copy of the product/board and move around items on the board or delete items. Thank you for your support!

Hey,Just started using Miro and I can’t write anything inside a template table on the phone app (android, using the workflow template).All I can do is change the size of it and what the bottom 3 icons show (delete, duplicate and more).Anyone knows what’s the issue?Thx

I've had 2 issues:When I lose connection it occasionally doesn't show me that I did, I can just keep typing and find out later that my material didn’t get saved. I've been losing material in ways that do not make chronological sense.Example of 2nd issue: wrote note then gave it a tag some time later (perhaps one hour later) while the note was still complete→ day later find that half of the text is missing but the tag is still on it, also never saw connection loss in any of these momentsConnection issues being the source of the problem is my assumption but obviously there might be something else causing the material to disappear. This has only happened to sticky notes so far but that's what I use 90% of the time so that doesn't really say much. Nobody else is in my board.A side-issue to this is that history removes the log of objects every time you edit them later. So you can only see the latest version of each object which makes the history tab kinda useless.

I am not a team member, just an individual, How can I cancel my monthly subscription?

I am making a process flow with multiple steps, and would ideally want to add a description to each step. For now, I have added additional text boxes which permanently appear in the frame.Is there any way to add a description to a text box which appears only when you either hover over it or click on it?

I’m using a digital pen from HP model L93571-B23When I’m using my HP digital pen in Miro, my button function (to select and erase) do NOT work.How can I activate these? Can anyone help me on this issue?Thanks in advance 

I cannot see a way to delete this or mark it resolved.  But, I found out the issue was due to maximum resolution, not size.=================System InformationOn a Mac, I am using both the desktop app and latest version of browsers (Chrome, Edge, Safari).Screenshot:https://ibb.co/cDmSTm4 Problem DescriptionWhen attempting to add an image to my board, I am receiving an error message which states that the file size exceeds 32MB.  Neither file exceeds 2.1 MB.I have tried both copy/paste, as well as dragging a file from Finder on to the board.This problem has occurred intermittently, if some variable is different between when it works and doesn't, I am unaware of it.  It is currently blocking my work on a time sensitive project.Any help that anyone can provide would be greatly appreciated. 🙏 

Since last week we are having issues with the planner widget set up with Azure Devops. It imports the tickets and iterations from Azure but you cannot move the cards around between the columns. I get the error: ‘Sorry something’s wrong. Please try again later’. So I have been trying for two weeks and nothing changes. I can import cards and export stickies to tickets manually though so the integration seems fine.I tried on different instances of planners and different boards.Any idea what is happening? 

Simple like that. I have left all teams, but I don`t have a default team to be mine where I can be alone with my own boards. Also I can`t create one… what to do?

Hi all,I have 85 frames, when I tried to insert a new one, not thing happened.I tried copy / paste or insert a new frame or in the Frame the "+" but nothing happenedIs it a bug or a limitation? Many thanks, Benoit

Please be so kind to let me know if I have access for editing and creation boards to my FREE RUSSIAN ACCOUNT (owners of boards) and colleagues.

This is my miro board stuck on loading screen

Всем привет. Мне не приходило письмо с блокировкой. Я оплачиваю подписку с карты Казахстанского банка.  Я пытаюсь понять, по какому признаку будет блокировка. Я читал в других обсуждениях про то, что IP не влияет. Это я понял. Там указывается формулировка “Страна в которой была зарегистрирована команда” Просьба сказать, куда посмотреть, чтобы понять, команда/аккаунт зарегистрирован в России/Белоруссии или в другой стране Не хочется понять, что ты попадаешь под блокировку тогда, когда тебя уже заблокировали Спасибо. 

Is there a way, when adding Jira cards to the board, to filter the list based on release/fix version? 

I tried the AI feature to summarize sticky notes and resources that my students posted to a board yesterday and it worked perfectly. I tried it today and I just get a blank untitled doc, I’m not sure what I’m doing wrong???? I highlighted the contents>clicked AI tool> and chose “summary” but I didn’t get anything like what I got yesterday when I tried.

Hi everyone,About 4 months ago I was working on an affinity project in excel and was pleasantly surprised to discover that bulk pasting colored cells into Miro from Excel created stickies of comparable colors. This was awesome. However, this no longer seems to work. Copying from Excel and pasting into Miro gives me yellow stickies regardless of the colors in Excel. In contrast, this still works when copying from Sheets. For NDA reasons, I cannot use Google suite at my company.Can someone confirm that bulk pasting colored stickies from Excel still/no longer creates colored stickies in Miro? Am I just not doing it right? Have I lost my mojo?Thanks//A

Dear Miro Community & Team, Could you help me to clarify some information concerning my Education plan, will I have an access to it after 12th of September, or I will be able to use only my free account if it’s registered in Russian Federation?Today I’ve received new letter from you, and now I am puzzled.

I’m grateful to have found the Framer 2.0 app that allows me to extract a PDF file and create frames from the pages quickly. I wonder if I could lock multiple separate frames all at once (I want them still ungrouped from each other after locking them). Is this possible or is it something I have to do manually, one by one?

I am new to supporting Miro, please accept my apologies.We have a Miro Enterprise accountI have a user who would like to be able to share Miro boards so anyone with the link in our organisation can edit.Can this be done at an organisation level, or can it be applied to specific Teams?If they want people to be able to edit, do those people need a full license?

Hi Teamhttps://api.miro.com/v2/boards?limit=50&owner=(user1)&createdBy=(user2) I need to filter the boards that are currently owned by user1 but were originally created by user2.I getting all boards owned by user1, not filtered where condition created by user2 in response. Thanks.

Hi All, I have been through the previous posts on this fault, black screen, and tried the solutions but no joy.  - restarted laptop - tried another device (mobile) - downloaded the Miro App  - I can’t copy and paste content to another board becuas I can’t see the content to copy itThe black screen is on both my laptop and phone. I have the paid version.My only thought is a guest has jumped on and done something (!) or there is too much data on the Board? Any help would be much apprecaited as this is client work and is looking bad n me as I introduced them to Miro. Thanks in advance, Ewan  Update - now no Boards are opening for me. They are freezing on a white window with just a couple of frames showing but no content. It is trying to open but stuck. My laptop did updates today but this should not effect my mobile phone opening the Miro Boards.

Интересовались у поддержки будет ли заблокирован наш платный аккаунт Миро, который оплачен картой другой страны. Получили ответ 22.08.2024 года:Currently, I can see that your team's billing details are connected to Kazakstan, so there is no need to worry.This means that as long as you have the paid team registered in a non-prohibited region, all of your users will be able to work on this team, no matter the domain or the IP.В настоящее время я вижу, что платежные данные вашей команды привязаны к Казахстану, поэтому не о чем беспокоиться. Это означает, что пока у вас есть платная команда, зарегистрированная в незапрещенном регионе, все ваши пользователи смогут работать в этой команде, независимо от домена или IP. Также есть ответ про бесплатные аккаунты в Миро:Currently, the authorities have not issued a full embargo against access to services from Russia or Belarus, so authorized accounts from non-prohibited regions may continue to access the platform from Russia or Belarus. This means