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Will Free Accounts based in Russia be able to use Miro?

  • September 3, 2024
  • 1 reply
  • 476 views

Will free accounts created in Russia continue to have access to their boards and be able to use Miro after September 12, 2024? 

Best answer by Manouska J

Reading L wrote:

Will free accounts created in Russia continue to have access to their boards and be able to use Miro after September 12, 2024? 

@Reading L We have an update for you on your question! Miro will continue to provide services to Free Plan users in Russia and Belarus after September 12.If you are a paying customer, and you no longer reside in Russia or Belarus, we strongly encourage you to update your billing information to prevent any possible future disruptions.
If you are unable to update your billing information, you can continue to use your paid subscription through the end of the current billing period. Once the subscription term ends, your account will be converted into a free account. You will continue to have access to your boards and content.
If you have any additional questions please contact Miro support and our team can help!
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Manouska J
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  • Experienced Community Member
  • September 11, 2024
Reading L wrote:

Will free accounts created in Russia continue to have access to their boards and be able to use Miro after September 12, 2024? 

@Reading L We have an update for you on your question! Miro will continue to provide services to Free Plan users in Russia and Belarus after September 12.If you are a paying customer, and you no longer reside in Russia or Belarus, we strongly encourage you to update your billing information to prevent any possible future disruptions.
If you are unable to update your billing information, you can continue to use your paid subscription through the end of the current billing period. Once the subscription term ends, your account will be converted into a free account. You will continue to have access to your boards and content.
If you have any additional questions please contact Miro support and our team can help!