Questions & Ideas

How do I bulk invite members to a team. I have a list of email adresses in excel.

https://community.miro.com/search?q=what%20is%20team&source%5B0%5D=thoughtindustries 404 on Enterprise Admin onboarding Who to inform? 

I am using the free account and created a team to share with a few colleagues. All the boards show me (not the team) as the owner, and I believe they were all created before I set up the team.I’d like to upgrade my account without paying to upgrade every team member. My plan is to delete the team and just share the individual boards with my colleagues who have their own free accounts. I found out how to delete the team, but I see the following warning:“By leaving the team, you will lose access to all its boards.Deleting the team will irreversibly remove all its boards and disband users.”I want to make sure these boards don’t get deleted. How do I tell if the boards are part of the team versus my own account? I see that boards can be exported, but I don’t have the ability to do that with my free account. Any advice on how to proceed is appreciated. It’s annoying that Miro doesn’t make this easier, since I’m actually trying to get a paid license.

How do I add a private template to the tool list?

Last week, I created an education account on Miro. During the week, I made two boards myself and edited two shared ones. However, today none of the boards were available in my account. I suddenly had to create a team, but this didn’t work. I deleted my account to see if I could access my boards with a new account, but that didn’t work either. How can I solve this, and is it possible to recover my boards from my previous account?

I’m on the free plan and had multiple boards in my account - owned by myself and others, haven’t touched them in a month and they’re all gone now. Think there were only 3 editable boards and others in read-only. Can’t afford to lose a few of those. What are my options to have them recovered? 

Miro was glitching since yesterday and I’ve been having to constantly refresh it. This morning I came to find that it deleted all my content within one of my boards! I have things due today with that content and am kind of freaking out.

Hi, i'm using starter account, My boards are working well on Google cCrome, but one of the board is missing when I'm on my Windows app.I can see board is there, but when I open the board it looks empty.Did anyone experienced that before please?

My Miro boards stopped loading in the new UI. It’s stuck on spinning. I have tried the following:Restarting PC Hard refreshing the page Clearing my cookies/cache Log out and log in I can still access individual boards if I just happened to have the link, but I can’t view my dashboard of boards. 

The last view days I've found quite some hickups on the Miroboard app on Windows 10. Is there a way to help the developers with error reports or log files? Something like DevTool console?

I have used miro for over a year now and over the last two weeks, it’s started to have major lagging issues whenever i am writing. It pauses every 5 seconds or so, and I have to wait until I can write again. I have use the app on iPad and I have uninstalled and redownloaded it and the problem persists. It is apparent on all my boards now. And this is happening only after I purchased a year long subscription, but now the app has become unusable until the lagging improves.

Hello! How on Earth do we change the name of a project? I need to edit all of them so it's too difficult to create a new one, move all 60 boards to the new one, then delete. I really don’t understand why Miro is so restrictive on organizing your content. Its such a basic feature. I love Miro, but this is killing me. Thank you!

Hello,I have been trying to access my google drive from Miro in order to import jamboards. The admin in my school got accepted as educational institution and invited mi to join Miro - I need it to import my jamboards from google drive as they won’t be supported after 1st October. Anyway, the admin installed in our google workspace Miro add on and I can even access it from my work e-mail. However, when I try to connect o my google drive, it shows that "Admin is required to verify Miro" and “I  can’t access this application until the admin in my net sets up the access. Error 400: access_not_configured. My admin claims that he set it all up and still it doesn’t work. And as he is rather a self-taught admin, he does’t know what else to do to help me save my jamboards and unable importing them to Miro. He claims he tried all the instructions available on Miro sites and he just doesn’t know what else he can do. Can you help me?Aga 

Hi, I accidently created a board within a team I was not supposed to be using. I am trying to duplicate it into my account. How can I do that?

I don`t have acess to reduce my team size, so Miro is billing me seats that I don`t have in my company. Can someone help me? 

When we are creating a space, can we create more than three boards while just being on the free plan?

I have 1 personal board, not private, not a customized template, just a place where I’m keeping notes and persona planning. I upgraded to get high-res export, but no longer need that. If I dowgrade back to the free plan (which was fine for me), do I still have editable access to my board?

THis never used to happen.It’s a huge inconvenience for my clients. Miro seems to say it’s not happening. But it is.Anyone?

I am trying to copy a few images from a miro board (where they are legible) and paste it into another miro board where they are losing resolution (they look blurry). I have checked the zoom issue mentioned in other threads and that is not the problem. Please advise!

 I’ve been getting glitches where Miro couldn’t find my boards and then today suddenly it’s a spinning wheel. Anyone has encountered this issue before? Nothing has changed from my computer or its setup.. just working like usual.  

Hi everyone,I am using the “App Wireframe” template (see screenshot) for visualizing the screen flow for a new app feature, but when I try to export the screenflow (my board) as a high-resolution JPG to use it in a specification document, the iPhone Mockup templates, means the black frames, are missing.Can anyone help?Thx, Ingo 

Hey,does anybody has experience using Miro on a one-off (1-2 days) event with external visitors (approx 40-50). Can this work normally with Starter plan on 1 licence and visitor link shared with all participants? Even with possibility for all of them to add content and use AI elements?

I make a board open for public access to editing, it says they don’t have to sign in to edit… but when I share the link, they are forced to sign up for a miro account in order to see the board (the board flashes in front of them before forcing signing up)   am I doing something wrong? I’m in my paid consultant account. I click share. and then I click “anyone with the link can edit” It shows me this, which just isn’t working  

I see from today’s update that Projects are now Spaces.I’m trying to determine whether this change has - deliberately or inadvertently - changed the visibility of boards that are not in projects/spaces. It might just be my bad memory of how things were with Projects though!Before today, I believe that if you created a board that wasn’t in a project, then only you could see it (until you shared it with individuals in the team) and doing a search or viewing all boards didn’t show the boards not in a project.Now with spaces I can filter by ‘boards not in spaces’ and I can see lots of boards I didn’t think I previously had access to.Am I misremembering or do I need to pass this onto our users?

I’m using the bulk endpoint (https://developers.miro.com/reference/get-items) to get specific item type on a board. My first call I use the endpoint with the following params: “?type=sticky_note&limit=50” in order to get the first 50 sticky notes. This works as expected and I get the sticky notes with geometry, data, position, and style.However, when I run the same query but with “?type=shape&limit=50”, I can the same results minus the shape styles. This is annoying since I would have to the re-query (I think) for each shape to the specific shape endpoint (https://developers.miro.com/reference/get-shape-item) to get the styles.I would’ve expected the bulk endpoint to just give them to me.Is there a reason it’s doing this? Am I missing something?