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Discover the power of direct conversation with the Miro Community. Find solutions & connect with fellow Miro users for tailored advice & invaluable support!

  • 7,882 Topics
  • 26,454 Replies
7882 Topics
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Channing RossiNew Here
posted in Ask The Community
Admin Account without costing License

Is there a way that I as an IT Admin, can have a Miro Account on our company account used for Administration, however, since I am not using Miro for other purposes, not have to be charged the monthly license fee?I know other services that allow for an Administrator, but can revoke the actual License.  

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1 year ago
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Anette BergendorffNew Here
posted in Ask The Community
How to show relation between objects without or instead of using connection lines

How do I get an object to light up in some way e.g highlighted by klicking on one object eg proccess connected to another object, to show their relationship? I have a board with hundreds of relations between different objects and I cant clutter with connection lines all over.

300
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1 year ago
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RadhadNew Here
posted in Ask The Community
Chrome does not load Miro - also not in incognito

Miro does not load in my Google Chrome 117.0.5938.88 in my Macbook Pro M1 2021. I also tried it in incognito mode, same issue. After login through SSO, I can only see a spinning Miro logo, no errors in developer tools.I can login with Safari

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R
1 year ago
Christophe GESCHÉ
Christophe GESCHÉExperienced Community Member
posted in Ask The Community
Better list of teams than left margin ?

Personnellement, je suis dans beauuucooup d’équipes et je trouve que la colonne de gauche n’est pas pratique pour rapidement retrouver l’équipe que je cherche.J’ai loupé un truc ? Il n’y a pas moyen d’avoir la liste “avec les noms affichés en entier” sans devoir passer la souris sur l’icône et AAaaaaatteeennnndrre la bulle avec le nom de la team.?

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Christophe GESCHÉ
1 year ago
A
anjaburanNew Here
asked in Ask The Community
Deleting payment method

Hello! I can’t find how to delete my payment method, only how to change it. Is it possible to delete my credit card from payment methods? 

2502
Robert Johnson
1 year ago
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Barbara Coelho GrisonNew Here
posted in Ask The Community
Treinamento MIRO

Gostaria de saber se tem alguém no Brasil que faz a parte de treinamento, se tiver, tenho interesse.

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1 year ago
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Marcos GattiNew Here
asked in Ask The Community
Tutoriais e Dicas em Português

Bom dia! Seria muito útil se tivéssemos Tutoriais e/ou Dicas sobre o Miro em português. Alguém pode ajudar?

99174
M
1 year ago
Leonid
LeonidBeginner
asked in Ask The Community
The project board is missing

Hello everyone,My profile board with important project and files has disappeared and I don't know who I can turn to, my question is not answered on forums, I need personal support from miro team.What do I do in this situation?Best regards

1464
Robert Johnson
1 year ago
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balaji.masilamaniBeginner
posted in Ask The Community
Link to sections in the board

It would be a nice feature to have some sort of a "link to sections"within the board. For example like a table of content in which I could link different sections of the board within itself.

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1 year ago
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mink pennapaNew Here
asked in Ask The Community
Issue with Extending Subscription - Payment Method on File

Hi guys, I am writing to address an issue I encountered while attempting to extend my subscription with Miro.Upon logging into my Miro account, I received a message stating, "We don't have a payment method on file for you." This notification appeared even though my current subscription is set to expire on October 1, 2023, and I am eager to extend it.I am eager to proceed with the payment to ensure uninterrupted access to Miro's valuable services. However, I am unable to access the payment process due to the mentioned issue.Could you all kindly assist me in resolving this matter promptly? I want to ensure that my subscription is renewed before it expires. If there are any specific instructions or steps I need to follow.Thank you all in advance!  

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1 year ago
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Ariyana ArnoldBeginner
posted in Ask The Community
The board i was working on disappeared from my dashboard and i no longer have access to it

Hi I was just working on a board for the past few months up till yesterday (under free license) and today when i access it through my history i get this message , although it was this account which i was working in. But other than that this board no longer appears on my dashboard. Does anyone know what I can do about this and if there’s any way to retrieve it? Thank you 

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Robert Johnson
1 year ago
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tbirdtech1946New Here
posted in Ask The Community
Multitouch capabilities for touch monitors

I have several touch tables and touch based carts at our university and am looking to integrate Miro into them. Our current software allows a multitouch user interface, as does some of the integrated LG/Planar apps that run on the monitors. Are there multi touch options within Miro to allow for users to collaborate together on the same screen? We would like to test this out on our LG Createboard, but I have not seen any information around multitouch capabilities.

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1 year ago
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Peter HrosNew Here
posted in Ask The Community
Changing colour changes colours of all sub levels

Hi, Does anyone know how to stop all of my sub level items to change colour whenever I change the colour of the Level up item? I am using colour coding to make sense of things and every time I change the Mother item, all children get changed as well loosing all of my previous formatting. Thank you  

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P
1 year ago
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Jaroslav FaitNew Here
posted in Ask The Community
Is it possible to active Miro AI under Free or a Starter plan ?

Hi, acc. to the website Miro AI Beta should be available for all plans from free through enterprise.  I am a free user now and would like to test the AI functions.  I am however unsure how to activative Beta. Is it hidden somewhere in the settings or do I need to follow any other process ? Many thanks  Jaro 

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1 year ago
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Ksenia YershovaNew Here
asked in Ask The Community
Help for Ukrainans

Hello! My name is Ksenia. I have already asked question about help for Ukrainians from kseniyer@gmail.com. One of the community helpers told me to Take free trial of business account and I will have possibility to have discount. I did it from this email kseniayershova7@gmail.com.What I need to do next?

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K
1 year ago
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BoloshonNew Here
asked in Ask The Community
Same board different people

Hi! I’m really sorry if this question is basic but I couldn’t find something explaining this straight away. Let’s say you want to ask people to sort sticky notes like in a card sorting, but for answering a test.Is it possible to :create one board with pre-set sticky notes (ready board) share it to different users they would all arrive on a “ready” board (but each their own) each of them would do their sorting I’d receive the data in a table (optional)Or is the common use to create a board, duplicate it for 20 users, share each board to a different user?Cheers,

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Robert Johnson
1 year ago
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MartinWestbergBeginner
posted in Ask The Community
How to find all boards without connected project?

Hi,Is there any way to locate all boards that are not connected to a location/project - (orphans). We have so many boards scattered without a project and I want all of them put in a “Unmanged” project. We have the consultant plan (soon to be business plan). Thanks for your help/Martin

2121
Robert Johnson
1 year ago
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Rickard_AgerhällBeginner
posted in Ask The Community
[RESOLVED] Copied objects don't get selected?

I often copy a few objects and then move the copies to a different place.If I am not mistaken, objects that you Paste or Double used to be automatically Selected, so that I could move them directly(?), but now they don’t, and I have to Select them to move them. Can be dubious if they are spread out over the board...

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Robert Johnson
1 year ago
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Jennifer SchulteNew Here
posted in Ask The Community
Edit Font Toolbar Disappears when I select a portion of text within a table

I created a table and in the table I have several rows and columns with text.  Within each cell, I use orange font to call out systems and tools and bold for key terms. This has been working fine for several days, but then yesterday every time I clicked within a cell and only selected a portion of the text, the edit toolbar (add columns or rows, change font type, size, bold, indentation, color, highlighting) would disappear and instead a different one would pop up that just says (edit, duplicate, delete). If I click ‘edit’, it just moves my cursor to the end of the text in that cell.   If I click the entire cell, I can see the edit toolbar I want, but as soon as I select a portion of the text, it disappears and the other toolbar pops up. Any ideas of why is this happening all of sudden and how I can fix it? I’ve asked another colleague who has access to the board too and he’s now having the same issue too.

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1 year ago
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uservoxNew Here
posted in Ask The Community
NOTES section creates random errors

Very much a bug.I want to check if anyone else has experienced the same problem I am. When there is a lot of copy in the Notes section, it will occasionally cut off a letter at the start of one line, or move it to another line; change formatting or revert back to an earlier save. It’s rather infuriating as I’m writing the speaker notes for a full day course and cannot afford to have the work unravel.Anyone?And if so, have you found a workaround?Thanks,Matt

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1 year ago
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Martina SimkovicovaNew Here
posted in Ask The Community
Large-format printing from Miro

Dear community, what is the maximum printing size I can export from Miro board?I want to create a  PDF document which is of at least 150 dpi (ideally 225 or 300) and of A1 (59.4 x 84.1 cm) and A2 format (42 x 59.4 cm). The board exported would contain text boxes, few photographs, few post-its. What would be technically-wise the most effective way to get there?Which plan could I use for such case?Thank you so much for your thoughts!  

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1 year ago
D
DariuszBeginner
posted in Ask The Community
different access rights to the board

How to grant different permissions to the board within a team (some can only see, others can also edit)?

463
Kiron Bondale
1 year ago
D
Darren ThatcherBeginner
posted in Ask The Community
Talktrack not playing / endlessly buffering

I can watch this: …and there’s very little buffering (a little at the start for a few seconds, but then everything plays smoothly)I created my own Miro Board and recorded a 4.5min talktrack, and playback is for the first 7 seconds then it’s just as if it’s loading.Meanwhile, whilst that browser tab is sitting there loading, I go back to the ‘What’s New in Miro - September’ and play that, and it’s fine, yet mine sits there loading and never continues playing beyond 7 seconds.Any ideas what the problem might be?

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1 year ago
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Annika MNew Here
posted in Ask The Community
Gesperrte Materialien anklicken

Hallo, ich habe Inhalte/eine Fläche auf einem Miroboard gesperrt, damit die weiteren Nutzerinnen nichts löschen können. Problem: Alles in dem Bereich an hinterlegtem Material - Broschüren, mehrseitige Dokumente - können nicht mehr angeklickt werden. Gibt es dazu eine Lösung?Danke für die Unterstützung!Annika

231
Robert Johnson
1 year ago
Aria Hailey
Aria HaileyNew Here
asked in Ask The Community
Turning the grid on and off

I think this would be a great feature to add because the grid can sometimes be annoying, especially since I don’t usually use it anyway. Adding a feature where you can simply just add or remove the grid with one click would be amazing. Please consider this.

25991
Robert Johnson
1 year ago
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