Ask the Community

I have 10 small circle shapes I want to arrange in a circular pattern over the outline of a larger circle shape, I can manually move them how I want, is there is a better way to do this?   

I logged in by mistake with another google account instead of my main account, so i logged out from that account but when i press log in to use my main account, it logs in in the wrong account, doesnt give me the option to choose the google account which i wanna log in. I tried uninstalling the app and clearing the windows registry but when i reinstall the app and press log in with google still auto log me in with the old account

I just wanted to try out Miro as a tool for mind mapping but I can’t even do basic edits. Once I add an element, there’s no way to edit it. I can delete the text bubble but the line stays and there is no way to event select it.As I have never used Miro mind maps before, are they a new feature that’s not really functional yet or how can I fix this?Here’s a quick video demonstration:  

Hi, I am in a client’s board.. I since this morning i have this visiting Developer.. who is “editor” and I don’t now who that person his.. Is it from Miro ? 

How do I get rid of this annoying popover that appears every time I open a board. I’m an experienced Miro user and want it out my way.https://share.cleanshot.com/54zbmRJd

Hi all, I am trying to export an image, but I can see the grey background in my mind map. Is there a way to export with a transparent background or white? Even exporting with PDF I can see the background greyI tried to use other programs to remove background, but that affected the quality of the image.

I think it would be useful to have the possibility to add Harvey Balls on cards/post-it etc.I was thinking something like an icon or wireframe.  Apart from copy-paste the H-Ball as picture, I have not found any other way bringing them in MIRO-boards. I hope that I did not miss an already existing alternative... What do you think? 

After the latest ios update on iPad, the miro’s response to touch input freezes every few seconds. So for example when writing a line of numbers or text it will stop responding after a few letters, freeze for 2 or 3 seconds and then work again, but only for a few seconds, then freeze again, and so on.This is happening with my logitech stylus but also any input with my fingers. So no touch features work at all while it is frozen (pinch and zoom, pen tool, highlighter… all of it is showing this behaviour.) Confirmed it is the app only, as when I load up the board on a browser on the iPad it works fine. Have deleted and reinstalled the app but no improvement sadly. Anyone else having this?

I am using a board owned by Miro as part of the Miro partnership program. There is a Talktrack on a PI Planning board template you shared with me. When you play the video, there is blank canvas. The speaker is clearly talking about elements no longer present.I was told to enable “use original board” mode during playback. I did that and there were a couple elements, but still most were missing. A week later I tried original board mode again, and that time there was a completely blank canvas. Talktrack needs to keep a permanent accurate record or it isn’t going to be usable over just recording with zoom and attaching the zoom video to my Miro. I am happy to share the link given it is a Miro.com owned board.

Distributed ‘23 snuck up on me last year and I could not attend live. Is there a date set for this year so that I may earmark my calendar? 

Hoy dejó de funcionar la actualización de un campo Custom de Jira al intentar mover un Issue de una columna a otra.Sigue funcionando si uso el campo Status como columnas, pero si uso otro campo, me indica el siguiente error: It looks like you don't have the correct permissions to complete this action.¿habrá habido un cambio recientemente de permisos?

My company used Miro as a means of creating a company org chart. One chart has the owners/CEO's at the top and the other has the owners/CEO's at the bottom.  Is there a way automatically adjust/invert sections of the org chart without having to realigns everything? See attached picture as reference. 

Hi There,I recently deleted two nodes in my Mind Map and the associated lines didn’t delete with the node text box. I can’t select the lines or find any way to get rid of them. See the two blue lines pictured here. Does anyone know how to resolve this? 

I have to shapes with numbers I what to add , subtract or divide and insert the answer into another shape.How can I do it.

Hi there, I built a board and to be able to save it, created a profile. When I try to “save to my boards”, The Save button is grayed out. How can I save the board? 

Hello,is it possible to add a function for hold all opened tabs by one click ?Besause it could very long to close every tab when we want to see only one line.Thanks

In the Settings > Billing screen in Miro, what currency are the amounts shown in? My local currency is NZD, but I’m wondering if what’s displayed is USD.

After my account was switched from Consulting to the Business Plan, the "add a team" button in the dashboard no longer works. (To be honest, I don't know if the function was ever available.)I can still create a new team via the settings!  I receive the message "You have joined all available teams" (in German).But I'm trying to run the function once to get rid of the notification in the help area about new functions - which I can't do.Does anyone have the same problem?

How are other people managing having many boards with passwords across a massive project with multiple teams?How I’m doing it: I have one board where I put all the board names, the links and the passwords - but it’s getting crazy. Does anyone have a better way of doing it?We need password protection on the boards because the information within them is sensitive and shouldn’t be shared across the entire organisation. We have many subfolders / sub-projects that are working well within the MIRO dashboard, but I need to know links and passwords across multiple teams and projects. I can’t even give access to my password board to the larger team because not all team members should have access to all these boards (so it’s password protected too!!). So I suppose I could probably have different management boards :-( for different levels of access.We (as a team and organisation) need to find a better way to manage our MIRO boards and passwords - so looking for ideas of what works for you.

Miro is randomly switching on my microphone despite me never intentionally using it in this particular webiste intentionally. I am using Safari, MacBook Air M2. I can’t even say how much that concerns me. In my free time I am a Russian anti-war activist in exile, and nowing that Miro has Russian origin concerns me a lot in that sense. I am a fan of Miro for many years, but these security issues may very fast lead me not only to loose any desire to use the product, but also to consider other types of actions. I require a solution. 

Hey all, I just mentioned that I can not expand or flip pages in an pdf file on the board. This is strange as I am the owner of the board and using the consultant plan. Even stranger, that it worked before.I found out that only the person copying the file on the board is able to extract the pages. A doubled file does lose this ability. Is this a course of changes in rights? Can I change this? Greetings from germanyJan

I use Miro for story mapping. It is hard to fully prepare stories including mocks because I can’t attach images. Link to Figma sometimes work, but the team is accustomed to seeing the specific section of the screen that pertains to the story.It would be nice if you could add images in the description section and have them filter over to Jira through the integration.I saw  a comment related in the community and thought I would submit it to the wish list here. 

I have integrated Jira with Miro, but am only able to select certain boards in the dropdown within Miro. The board I need to view within Miro is a Business Project, and from a quick glance, I can see my companies software projects listed as options.Notably, I can find the individual cards when adding a specific card through the Jira Cards option. Any help with this would be much appreciated!

Hi, all! I have a Starter plan with two licenses and only one currently activated (for me). I am trying to organize my boards into Projects so I can activate my second license and share one project with a collaborator while turning off team access to the other Projects my collaborator isn’t involved in. I am the owner on all of the boards I am trying to organize into Projects. However, for some of the boards, when I try to move them my Projects don’t show up (see below) despite the fact that I am the sole owner of all of the boards I am trying to move. It seems like this issue is only occurring for my newer boards, but not for the older ones. I have tried logging out and logging back in, to no avail. Thanks for any advice folks are able to provide! 

Is there a way to blur / soften the edges of images in Miro?