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Good evening! A month ago I activated a paid Starter subscription to Miro. Today I received a bill for 111 dollars instead of 10. I had extra team members so I deleted them. Can I recalculate my subscription payment, please?

Hi ​@Anastasia01 thanks for reaching out! I have your case converted into a support ticket so the billing team can investigate. You should receive a response from them soon.


@Anastasia01 For future billing questions, you can contact the support team directly by following these instructions:

https://help.miro.com/hc/en-us/articles/360020185799-How-to-contact-Miro-Support#h_01F010RXA0E1S9C0WFQYX75R6C

Note: For Billing related questions, after you have selected Contact support from the Learning Center, select Billing & Subscription → Billing & Payments / Other.


Hi ​@Eca and ​@Robert Johnson ! Could you help with the issue in my account? It is very urgent! Thank you.