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Subscription payment

  • June 26, 2025
  • 3 replies
  • 68 views
A

Good evening! A month ago I activated a paid Starter subscription to Miro. Today I received a bill for 111 dollars instead of 10. I had extra team members so I deleted them. Can I recalculate my subscription payment, please?

    Eca

    3 replies

    Eca
    Mironeer
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    • Eca
    • Mironeer
    • June 27, 2025

    Hi ​@Anastasia01 thanks for reaching out! I have your case converted into a support ticket so the billing team can investigate. You should receive a response from them soon.

    Eca :)
    Robert Johnson
    A
    Robert Johnson
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    • Robert Johnson
    • Volunteer Community Moderator
    • June 27, 2025

    ​@Anastasia01 For future billing questions, you can contact the support team directly by following these instructions:

    https://help.miro.com/hc/en-us/articles/360020185799-How-to-contact-Miro-Support#h_01F010RXA0E1S9C0WFQYX75R6C

    Note: For Billing related questions, after you have selected Contact support from the Learning Center, select Billing & Subscription → Billing & Payments / Other.

    Volunteer Community Moderator | Visual Thinker | Frame many items at once using MultiFrame.ca
    A
    P
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    Hi ​@Eca and ​@Robert Johnson ! Could you help with the issue in my account? It is very urgent! Thank you.

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