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Answered

problem with page

  • June 24, 2025
  • 1 reply
  • 32 views

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Hello, the boards in the Miro do not work, the main page opens but the boards themselves do not, I tried to open both in the browser and in the application on the PC, on the phone everything works.

Best answer by Eca

Hi ​@sonukatwal5665 — thanks for reporting this.

If the main page loads but boards won’t open (except on mobile), here are a few steps to try:

  1. Clear cache and cookies in your browser or desktop app.

  2. Try Incognito mode or a different browser (e.g., Chrome) to rule out extensions or settings.

  3. Check network/firewall settings — sometimes restrictions block full board loading.

  4. Reinstall the desktop app if you're using it — a fresh install can help if files are corrupted.

If this continues after trying the above, let me know if you see any error messages or loading icons. A short screen recording would also help the team investigate further.

1 reply

Eca
Mironeer
Forum|alt.badge.img+2
  • Mironeer
  • Answer
  • June 25, 2025

Hi ​@sonukatwal5665 — thanks for reporting this.

If the main page loads but boards won’t open (except on mobile), here are a few steps to try:

  1. Clear cache and cookies in your browser or desktop app.

  2. Try Incognito mode or a different browser (e.g., Chrome) to rule out extensions or settings.

  3. Check network/firewall settings — sometimes restrictions block full board loading.

  4. Reinstall the desktop app if you're using it — a fresh install can help if files are corrupted.

If this continues after trying the above, let me know if you see any error messages or loading icons. A short screen recording would also help the team investigate further.