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Question

payment method issue

  • June 4, 2024
  • 4 replies
  • 103 views

 

I wanted to upgrade to Starter plan with 1 member - as I’m a freelancer.

I tried it on desktop via app and then browser.

Nothing seems to work and I see that it’s a reoccuring problem for many of us.
Please advice as soon as possible. 

 

4 replies

ElvaMiro
Mironeer
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  • Mironeer
  • June 4, 2024

Hi @AndiB 

 

I created a ticket for you so that someone can assist. Thanks for posting!


  • New Here
  • December 11, 2024

any progress on this topic? 

I figured maybe you have to pay for 2 members? that it's just not possible to work and pay solo?

If I change the member number to 2, the ‘review order button suddenly highlights…

very frustrating… I should not be paying double members while working solo, right?


I have the same problem, need a Starter Licence but payment not possible
@ElvaMiro the Payment button appears blue only when I choose more then 3 licences but I just need one for myself.
 


Robert Johnson
Forum|alt.badge.img+13
  • Volunteer Community Moderator
  • June 25, 2025

I have the same problem, need a Starter Licence but payment not possible
@ElvaMiro the Payment button appears blue only when I choose more then 3 licences but I just need one for myself.
 

@Alexander Kirschniok You can resolve this immediately by taking one of these actions:

1. You (or the team admin) either need to remove two members from the team

2. Use the "create new team" action from your dashboard

3. or just go to www.miro.com/pricing and select the Starter Plan to create a new team with one seat/license.

More on all of these options (with screenshots) here:

https://community.miro.com/ask-the-community-45/review-order-always-greyed-out-no-matter-what-card-info-i-put-in-24242?postid=84895#post84895