Skip to main content

A coworker has paid for a Team account, and invited me to join.  I joined, but am not able to enjoy features such as exporting a PDF at high quality and video chat (I’m prompted to “upgrade” in order to use the features).

Is there a way to make sure I’m actually occupying a “paid seat?”  How can I unlock the upgrade features?

 

Thanks!

@Brien Strelau -

Whoever the team admin is would need to ensure that your account is a “full access” account - you can’t do this yourself as they (not you) will pay for the additional user account.

Kiron

Thank you Kiron.  How can they ensure that mine is a “full access account?”

@Brien Strelau -

  1. Click on the team settings “gear” icon in the top left of the Miro dashboard view

     

  2. Click on the Users menu option and check the License time for you

Kiron

Thanks Kiron!  We had to first delete members before I could be upgraded, but it worked out.

Reply


Terms & Conditions