Ask the Community

Doesn’t seem to be a way to delete the board. 

Miro is down 502 error 

I have a board where everyone besides me can use the chat. All users were invided usind public link with password. I don’t have a chat-button for this board (but for other boards).When I log into miro as the board owner for that board (other account), then I have the chat button, but no “Interact” menu - as suggested in https://community.miro.com/ask-the-community-45/no-chat-button-3353

Hello, I very much like this tool very much. Even the free version is very helpful. However, I have also been using another app called Evernote to take notes and I would really love to be able to insert the mind maps, diagrams etc. that I make here in my notes. I’ve noticed that though Evernote notes can be uploaded to miro, there is no way export miro maps, diagrams or the like to Evernote. Is there any way I can do this? If not, will this feature be available any time soon? 

Hi Miro community. I’m pretty new and I’ve looked through a bunch of threads but I’m having trouble wrapping my head around this one.I was added to a team I am consulting with by a 3rd party and signed up with my personal gmail address. Looks like they are on the free plan and they have 3 boards already.Now I want to create my own dashboard/account/team that is separate from this other team since I am just consulting for them and want to work on things unrelated to them. The only option I see is to Create another team, but it asks me to upgrade to a paid account. When I log in to Miro, there is no personal space, just the team I am consulting with (that invited me).Basically, I want to create a personal dashboard/team/place where I am not sharing with this other team I am consulting with. How do I create my own dashboard with a free plan and 3 private boards?Thanks

One of the cards we have been owrking on has lost all the info inside, there is also no activity showing for the card either. How can I get that information back?

Hey guys,I’m having some issues using Asana cards on Miro board. I intergrated Asana and Miro but still can't use Asana cards yet. Nothing show up when I clicked on Asana and it makes me to reconnect with Asana. Anyone having the same issue? and do you have any ideas to fix it?Thank you.

This is my personal account and I cannot login into my work account (paid) even to log a Miro community ticket. Miro Support, please refer to my service request #260971.  My system settings are as follows:Windows 10 home  Chrome browser and I have tried to login on my ipad using safari and on my Edge browser on my Windows 10 home PC and I have cleared the cache multiple times I still get redirected to the login screen even after I have entered the correct password. I have tried calling the Miro number that comes up on a google search, only to be redirected to a voicemail message.  I need this fixed urgently. In my paid work account, I have created some key artefacts and need to access them urgently. I would really appreciate your quick help, considering we just started using your product and paid for it!      

Hi,Someone shared a board with me.I am on the free plan. He is as well.I can see all his other boards which I don’t want to.I can’t delete or remove them and therefore can’t create more board on my account. What can I do or can he do ?Or perhaps I missed something..?Thanks

Hi everyone! I’m trying to set up an access to board for anonymous users so that they can copy the board (as stated here https://help.miro.com/hc/en-us/articles/360018350399).But option "anyone with the board access" doesn't show up. I’m on team plan. What should I do?

Hi… we can only see very small video windows in video chat - if there are just two or three of you is there any way to make the video windows bigger? 

Hello, I was wondering if anyone knows if it is possible to track a shared link?We recently shared a link with an investor and are wondering if there is a way to see who else they have shared the link with.Thanks very much!

For interaction design, MIRO is a great tool for presenting screen designs in a workflow layout for team feedback.After a team review, I have lots of changes to make to my screens. To get the newly updated screens onto my MIRO board, I have to manually replace each updated image in the workflow one at a time.Is there a way to embed images into MIRO with a URL in such a way that when I update my images where they are hosted, the original images are automatically replaced with the revised images via URL when the MIRO board is refreshed?

I have logged into my account, i haven’t used it for a while.  When i click on a board a new tab opens with the miro symbol in grey moving in the centre but the board won’t open.Do i need to change any browser settings?  I am using Edge.

Dear All,I would like to understand the Miro experience for the ones, who are not signed up Miro users.I create a link to one of my Miro board, I send the link to a couple “non-miro” people and what happens? Can they simply click the link and do there something or do they have to download something, or sign in? I was never invited as a “non member”, now I am, so I cannot really imagine how this must be. What kind of effort somebody needs to do to come to my miro board and work there….ThanksBarbara 

I’m trying to purchase the license for a 4 people team. The board had 10 people before, but people who are actually using it is 4. So I removed other team members and down to 4. However, the pop-up pages still says I have 10 members so I can’t purchase it for 4 people. Is this a glitch?

An element that’s been edited by me or another user gets locked by the board (not user) and the bounding box with the user name tag appears. There is no way to unlock it manually, only to wait quite a while for it to unfreeze by itself. It looks pretty much like the Dropbox function (they lock the file so you couldn’t edit it until it fully synchronized). But in the Dropbox I can stop syncing and edit the file, while in Miro I can’t do anything. 

Hello,  Could you please help me understand why when i cut and paste from excel that all my comments are coming up onto 1 sticky? I have the comments all in separate cells. i am following directions for uploading onto Miro… thanks!

Hi,  loving Miro and building more and more presentations in it.  Is it possible to print two frames next to each other like a booklet spread?   Thanks!

I want to remove Clusterizing plugin from the list of installed applications.I tired to follow this topic:https://community.miro.com/ask-the-community-45/uninstall-plugin-2406But I was not succeed, because there is no access to Installed Apps tabs for Consulting paid plan. (The access to is available only from other plans. How to remove installed plugin with Consulting plan?

Does anyone have the same problem as me where selected emojis are tiny when you put them on the board. Is there a default setting for their size somewhere I am not aware off?thank you for your help,Karina

For making a magazine template - is there a way to link text boxes so that pasted text will run onto another column textbox.  Such that, where the text ends in one box, it begins in another, and where it ends in that, it begins in another.  Customized text boxes?

If the voting timer ends and someone hasn’t hit “done”, will the votes they did cast still count in the voting results?

How can you tell who deleted something in a board?

I have  CONSULTANT Account.  Can I (a) FIND OUT whether my MIRO are stored in Ireland, rather than USA and (b) Control where they are stored?  (I am aware all backups could be in either unless you have Enterprise account)