I am trying to grant access / editing rights to members of a client’s team for one to several of my company’s boards. These members already have paid Miro subscriptions under the company they work for. When I try to invite them to edit a board, I get a message that only members of my team can edit the board. How can I grant clients with existing Miro licenses from other organizations editing rights to my team’s boards without paying for extra seats?
- It seems weird / irrational to expect us to pay for extra seats when they already have active licenses through their own company.
- The only workaround I’ve found is to ‘allow anyone with the link’ access – meaning anyone with the link can edit. However, we don’t want these boards to be public / freely shareable due to confidentiality.
- What is strange is that the same clients have full access / editing rights to another board that I set up last year (when my subscription was free).
I tried manually granting 2 of the clients seats, but it updated my team’s seats from 4 to 6 paid seats. I’ve revoked the extra 2 seats and hope I’m not charged for it.
Thanks in advance for any advice / help on this matter