Hi, I can’t seem to access the dashboard or any projects. It’s just stuck at the loading screen. I’ve tried logging in incognito and no luck there either.
This isn’t the first time it’s happened. Last time I wasn’t able to log in for more than a day.
Any ideas? What’s the best thing for me to try?
Thanks!
Okay, for anyone else who is having this issue, it’s working for me on the desktop app.
- another browser
- disabling any VPN
The fact that you tried an Incognito window usually eliminates any browser extensions as being the culprit, however, if you are using a browser that is managed by a company, they could enforce extensions or policies on any browser session.
There were a few Miro outages in the past week. While we now know that wasn't the case here, if you haven't already, I'd suggest subscribing to Miro Status updates here:
This started happening to me today too. It’s been about 12 hours or so that I’ve not been able to get into Miro.com.
I have an intel Macbook Air and using Chrome and Miro would not load. I tried Firefox and Miro did open on Firefox, I also got the desktop app and Miro opened there too.
Hey
If it is a permanent issue, please report this behaviour to the Support team. Here’s the article on how you can do it: How to Report Bugs (you can record and send the console logs to them to speed up the investigation).
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