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Ask The Community

Discover the power of direct conversation with the Miro Community. Find solutions & connect with fellow Miro users for tailored advice & invaluable support!

  • 7,558 Topics
  • 25,398 Replies
7558 Topics
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Nick GuilliamsNew Here
asked in Ask The Community
How do i give licences to team members

Hi everyone, My team is considering purchasing a license. However we’re curious how it works exactly. After i buy a licence, how do i distribute keys to team members? Does it work when team members create another group in Microsoft Teams?    Thanks in advance. Stay healthy! Nick

5342
N
4 years ago
CaptainTime
CaptainTimeBeginner
asked in Ask The Community
Calculating numbers in a template

I am looking at Miro as a possibility to share some templates with my clients and students. Does Miro have the capability of adding a column of numbers at all? Thinking of recreating a decision matrix template I use.

27321
Jonathan White
4 years ago
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carriebBeginner
asked in Ask The Community
Survey or poll people within Miro

Hello! Although the SurveyMonkey and TypeForm integrations allow for survey results to display in Miro, is there an app or functionality within Miro that allows people to complete a survey directly in the whiteboard and show the results, similar to Miro’s voting app? I want people to rank a set of features in the whiteboard without sending them to their email to complete a survey. Thanks for your help!

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C
4 years ago
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Paul LewisNew Here
asked in Ask The Community
My board is empty?

We did a session last week using miro and made extensive notes - today the whole board is empty!!!   Did Miro do something this last week?  Is this happening for anyone else?  Is there a way to restore a board? (no I didn’t export it or I wouldn’t be posting)

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P
4 years ago
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Luiz Felipe BarbalatNew Here
posted in Ask The Community
Is there someone who teaches the features of Miro?

Hello everyone, My company is willing to pay for an expert to teach my team how to use all the features Miro offers us. We would like to know all the best practices Miro can provide us with. Is there anyone here who gives workshops on how to use Miro? Or can you recommend someone? Unfortunetely, not all my employees speak English, so it is a must that the workshop and material can be explained in Portuguese.  Thank you for your time and attention! Luiz Felipe 

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A
4 years ago
Jenny Mullane
Jenny MullaneBeginner
posted in Ask The Community
When to create multiple boards?

HI there, I am brand new to MIro.   Apologies if this has been answered somewhere, but I couldn’t find anything. With Miiro’s endless board. . .  I wanted to ask the community if you have any general guidelines you use when planning when to use 1 board v. multiple boards within a project / engagement for example?   I imagine there’s many ways to approach this, and am interested to hear different scenarios. Thanks in advance,

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Kiron Bondale
4 years ago
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OliviaNew Here
asked in Ask The Community
Who can restore my board?

I was the board owner and was removed accidentally from my team member. Hence I can't restore the board from trash. Even I have URL I can't access and restore the content. What should I do…..

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mlanders
4 years ago
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Harald FederspielNew Here
posted in Ask The Community
Parts of the board deleted during sprint

Unfortunately the Miro Tech Team and Customer Support Team is not very responsive. We hope they can find the issue for this bug. In the meantime I have to post this here to see if anyone knows if this bug is solvable? After working 3 days on a board, suddenly there was a bug in the system and everything we produced from all participants during our design sprint was deleted from the board, sticky notes, presentations, frames, templates we filled out… we recognized after 1.5 hours that everything from our previous workdays was gone... Anyone who experienced the same issue before and knows if they can fix this? Thanks!

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Oleg K
4 years ago
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David CultonContributor
asked in Ask The Community
My clients (workshop participant and team members) can invite anyone they want and I will be charged?

Still new to Miro and love so much of the functionality but some things really baffle me. I’m a consultant and am working with a client team on a month-long project (hence monthly passes work best. Monthly passes, to my knowledge, can only be extended to team members, which is fine. However, as a Team member, individuals (non account administrators) can “Invite Members” to join the team - thus extending full licensure to individuals at will (and potentially without our – the consulting firm's – knowledge or approval.  When they click the blue button at the Top to “Invite Members,” they can enter an email and extend the invitation, which would result in a charge for the account owner, and also possibly open up participation to a broader set of users then intended.      Am I missing something?

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D
4 years ago
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Rohita ShahBeginner
asked in Ask The Community
Comment Only privileges

Hi - We really like this platform and just started to pilot it. We have the Team License package. We’d like the “Comment Only” users to have more features besides ONLY adding comments. They would like to use the default palette on the left side of screen. While I understand the purpose of Comments, it lacks other features that would help us. Without using another Team Member license, how can I accomplish this? I see there is an External Editors pilot program for Business and above. Can you enable us to this feature for the Team licensed customers? At minimum, can we be part of the pilot program?    Thanks much..   Rohita.

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Marina
Mironeer
4 years ago
Robert Kienzle
Robert KienzleActive Contributor
asked in Ask The Community
Can I hide part of the canvas?

I’d like to hide part of the canvas.  I’d like to keep my participants from seeing some of my pre-designed templates.   is there a way to do this? 

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Robert Kienzle
4 years ago
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Simone OltolinaNew Here
posted in Ask The Community
Groupwork

Hi guys,   I have a question for you.   I need to run a workshop on Miro, whiteboard, video-chat and all.   The only issue is that at a certain stage, I need to split the audience (about 14 people) in two groups. Each group needs to work on a canvas and be able to chat...without hearing the members from the other group.   What’s the best way to accomplish this? Do I have to create two boards, each with its own separate video-chat? Or is there some other solution?

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S
4 years ago
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AnnickBeginner
asked in Ask The Community
Can a share a video via MIRO in Video Chat?

Hi, we are organising a workshop next week and will present something in MIRO (video chat - presentation mode). We also want to show a film (youtube or other) during this presentation.  We tried it yesterday in a smaller group, but the audience could only see the film, but did not hear the sound. Can anyone help me on this point? Thanks, Annick  

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A
4 years ago
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John GrantBeginner
posted in Ask The Community
Saved Template is leaving out some elements

I’ve developed a one-pager template that I can use during 1:1 coaching calls, but I’m going a little insane trying to get it to work. I have everything nice and set up how I want it within a frame with boxes and text fields, then I click the “more” link for that frame and “save as template.” When I create a new board and try to use that template, not all of the elements come across. Some of the boxes come over but not all, and some of the text fields come over (but not all).What am I missing? Does it matter if I’ve “locked” some of the elements like box labels that I don’t want to be easily editable? I’ve made the board public comment-only for now to get help. https://miro.com/app/board/o9J_ktkGvIs=/ TIA for your thoughts.

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Kiron Bondale
4 years ago
mlanders
mlandersExperienced Community Member
posted in Ask The Community
Using selected frame-preset as standard for jpg/pdf export

Hello, this time I use in a clientsetting the option to use the web-page-capture tool. Very usefull this tool. At this time my client asked if I can send them the pdf-file via mail. So the whole project is really huge. I decided to split the mail into more than one part and had choosen the “save as image” entry and choosen then vector-file as PDF. I selected the frame, but miro ignores this and forced me to define the part of the board. So my idea is: Miro noticed my selection and take this as first option to save the selectet part of my board. I taken screenshots how it should be. Michael      

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mlanders
4 years ago
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Amir ShahzeidiNew Here
asked in Ask The Community
Visualize Internal Links Structure Using Miro

Howdy folks, This might be a pretty specific question, but I’m looking for a way to easily visualize internal links structure of a website using Miro.  I have all the data as a CSV file, first column is the Source URL and 2nd column is destination URL. I want to see if there’s any way I could use Miro to import the data and create a mindmap of the relationship between all these pages.

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mlanders
4 years ago
T
thetitaniumBeginner
asked in Ask The Community
Can't remember how to drag a new box from another!

Hi, 30 mins ago I created a new ‘sticky note’ box and then left-click-dragged from one of the 4 side-handles and it made a new box whilst linking them with an arrow…   Now, I can’t figure out how to do it! I make a new ‘sticky note’ box and left-click-drag from one of the 4 side-handles but it doesn’t make a new sticky note box, it just drags out an arrow!   This loss of productivity is killing me! Have the features changed in the last 30 mins, did I dream it or have I lost all box skills?   Thanks

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Kiron Bondale
4 years ago
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Jonathan SturgessNew Here
posted in Ask The Community
Stickies Capture Not working...

I am trying to use Stickies Capture on my Huawei Android device. It allows me to do everything fine, shows me the preview image etc but when I hit post to board it takes me to the board but no sticky appears. Any help would be really appreciated.   Thanks!

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Kiron Bondale
4 years ago
Kevan Kjar
Kevan KjarBeginner
posted in Ask The Community
Are there people who can provide one-on-one Miro help to develop a workshop

I’m needing to put together a workshop board for a facilitated workshop I do, and I’m wondering if there are folks I could pay to help walk me thru creating this first workshop. I’ve watched the videos, and they are great, but having a more experienced user standing over my shoulder would be helpful. Thanks, Kevan 

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Kiron Bondale
4 years ago
A
Alan WasemBeginner
posted in Ask The Community
Sticky Note Font

Recently I had al my stickies with the permanent marker font, but today I opened up my board and they have all changed to some Chancery font (this font isn’t even a normal option for text boxes). Usually there is only two fonts to choose from for stickies 1. Sans Serif 2. Permanent Marker now the marker font is only this weird swashy chancery serif and it is very distracting. How do I change it back to marker??    

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mlanders
4 years ago
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przemekwitkaNew Here
posted in Ask The Community
Can I use Miro free plan for commercial purposes?

Hi, I wonder if I can use free Miro plan for trying our Miro features in my company? I cannot find such information. Please clarify. Cheers, Przemek

21374
Kyle.C
4 years ago
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Jarrod DavisBeginner
asked in Ask The Community
Uploading documents

I am benchmarking from someone elses board, and the documents they have in there show an option to open source file.  Whether I drag and drop, or use the upload option, my files seem to be stored on Miro instead of linked to the source.  Am I doing something wrong?

17538
A
4 years ago
R
RebeccaBeginner
asked in Ask The Community
Resize table columns?

How do you resize the table columns? When I go to edit the table, it gets super small and I can’t see how to change the column size.

56852
R
4 years ago
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ValentinaNew Here
posted in Ask The Community
Немецкие буквы трансформируются в русские

Здравствуйте! Я не могу написать текст на немецком. У меня буквы сами трансформируются в русские. Что можно сделать?

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Marina
Mironeer
4 years ago
S
Sagar GhotingNew Here
asked in Ask The Community
Is there a Miro community workspace on Slack?

Hi, I was just curious as to what happens to the distributed translation slack workspace. I know it existed before.    🙏🏽

24971
Marina
Mironeer
4 years ago
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