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Ask The Community

Discover the power of direct conversation with the Miro Community. Find solutions & connect with fellow Miro users for tailored advice & invaluable support!

  • 7,830 Topics
  • 26,302 Replies
7830 Topics
Mark Walhimer
Mark WalhimerBeginner
asked in Ask The Community
Student Zoom Post-Its ?

Hello,  I am new to Miro.  This week I am teaching a Zoom class and would like to be able to invite the student to each creates three post-its on their own screen and then share all of the post-its as a group and refine and share all students post-its.  Is that possible with Miro ?Thank you,- Mark

1834
Robert Johnson
3 years ago
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CWFRNew Here
asked in Ask The Community
Account subscription question

I am a tutor.  I have 16 students. I meet with them one at a time. I need more than the 3 free Boards.  Does that mean I need to get the Business Account?  That would be a big bummer, since it would not be cost effective.  I will never be meeting with more than one other “collaborator” at a time.  Can I do this with the Team Account?   Thanks, CWFR

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3 years ago
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chris jacksonBeginner
asked in Ask The Community
How to prevent guests from unlocking objects?

I ran a workshop today in Miro, and even though I locked everything on the board, guest editors could still come in and move and copy things.   It got to such a point where I was selecting individual parts of canvasses and locking things - and they could still be moved and copied. Entire frames I had locked had their backgrounds moved.   Does anyone else have this problem and how did you fix it?

26998
A
3 years ago
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David WarrenNew Here
asked in Ask The Community
Joining a board

Hi I was invited to comment on a board via email. I clicked on link and registered. How do I find the board, to view and comment?Thanks

5652
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3 years ago
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Kiril IzovNew Here
asked in Ask The Community
Templates for Consultant Plan

Hello, I noticed that not all templates I had in the Free plan are now available for me on the Consultant Plan (example is OKR). Is that by design or I am missing osmething? Kiril

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K
3 years ago
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Maria-Pia MorroneNew Here
asked in Ask The Community
Setting up a plan without being a Team Member

Hi, I am an Administration-Employee and want to set up a Team plan for our Marketing-Team. Can I set up the plan by using a general email like colab-software@companyname.de without that email-address becoming a member of the Team itself?

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Robert Johnson
3 years ago
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PoatmasterNew Here
posted in Ask The Community
AAD SSO not working

Im trying to enable AAD SSO on my installation.But the guide found here is no longer valid: How to Configure Azure AD SSO – Miro Support & Help CenterThe problem is when i click on “Single sign-on” in AAD i get this message: The single sign-on configuration is not available for this application in the Enterprise applications experience. Miro (formerly RealtimeBoard) is a multi-tenant application and the application is owned by another tenant.To change properties such as the reply URL and identifiers, contact the owner of the application.To customize token claims, see How to: customize token claims emitted in tokens for a specific app in a tenant.To learn more about what properties you can modify in Enterprise applications and App registrations, see Application and service principal objects in Azure Active Directory.Any clues on what to do next?

6881
Marina
Mironeer
3 years ago
D
Dora DeakNew Here
posted in Ask The Community
Corrupted Text Issue

Hi- I am having an issue with the text I have put into all of my Miro boards. It appears slanted and corrupted when I open the boards. I viewed previous discussion topics and people had similar issues when they saved as a pdf and opened it, but this issue appears for me on Miro and not just in the pdf form. I have attached a picture for reference. 

1814
A
3 years ago
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Ian MeldrumNew Here
asked in Ask The Community
Reducing size of the canvas

We have managed to end up with a truly massive canvas, and the area we are using is about 1/20 of the available canvas.  How can I reduce the size of the canvas?

10202
I
3 years ago
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MariaSahraieBeginner
asked in Ask The Community
Is it possible to turn off the Video functionality for my Team?

Hi , Is it possible to turn off Chat and Video functionality for a specific team or specific workshop?

1421
Kiron Bondale
3 years ago
G
Georgios GavalidisNew Here
posted in Ask The Community
Wrong information in the invoice

Hello !In our invoice we find wrong information, we have make the changes in biling settings and we need the new invoice, how can we delete the old and make a new one?Thank you in advance!

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3 years ago
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Jakob JensenBeginner
asked in Ask The Community
Comments/how to toggle

Hi,I have made a mindmap adding several comments in the various nodes to provide relevant context. Initially the comments where visible on the board and suddenly not anymore. Not sure what I did to make them go away. They are still present on the board, because when I click on a node, the comment appears and I . So, it must be related to how to toggle on/off the comments. Can somebody help me out here?Thanks,Jakob  

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3 years ago
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Mateusz HajnyszBeginner
asked in Ask The Community
How can I import ideas from a txt file to MIRO (each idea on a separate post-it)?

I’m generating ideas in another app that is perfect for getting more and better ideas.Now I’d like to do convergent thinking (clarify, deduplicate, cluster and then filtering and sorting of ideas) in MIRO. How can I easily import ideas (e.g. from a text file) to MIRO so that each idea turns into a new post-it?

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3 years ago
A
Amanda GlauberNew Here
asked in Ask The Community
Problems with Sizing

I went into my Miro Boards today and when I try to Zoom or fit to screen the page initially zooms and then when I move my mouse it starts to automatically shrink to 1%.  Not sure what is happening?

3022
A
3 years ago
S
s.anghiBeginner
posted in Ask The Community
Copy-pasting from csv/excel with pre-selected type and assignee/date,...

When exporting from miro to csv, the csv looks like this:A05.05 Test,"","","","Assignee",""Therefore I thought when I create a csv which contains data like this, the sticky notes will also be created containing this data.But instead of getting a sticky note like this:I get this:and when changing the type this: Is it somehow possible to automatically create the sticky notes like shown in the first picture by copy-pasting from csv/excel?

10611
Marina
Mironeer
3 years ago
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Gakushi Nakamura / STiLyNew Here
posted in Ask The Community
Icon from Iconfinder disappears during edit

Hi, I’m experiencing a symptom whereby icons picked out of Iconfinder disappears during edits.  Anyone else seeing this, and possibly have a remedy ?

2851
Marina
Mironeer
3 years ago
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shelley BurnettBeginner
asked in Ask The Community
Export mindmaps to MS Office and MS Project

It would be great if the Miro mind maps could be exported to Microsoft project and other Microsoft applications like word and PowerPoint. I use mind maps (xmind) to start my project planning, my presentation planning, etc, then export everything into the Microsoft application and fill in the blanks, add dates etc. Unfortunately, although I love much about Miro, the lack of usable export prevents me from loving Miro mind maps.

14981
mlanders
3 years ago
A
ani.krishnanNew Here
posted in Ask The Community
Microsoft Teams: account connect not working

I’m trying to connect my Miro account via the Miro plugin in MS Teams and it does not seem to be working. When I type ‘connect’ in the chat as prompted by the bot, nothing happens. I read that a new tab is supposed to open where I can log in, but I don’t see anything. Any suggestions on how to fix this?Another approach I’ve tried is to open a Miro board within a Teams channel that my colleague created. There as well, I see the log-in page but when I click the ‘office’ logo to sign in, it opens Miro in my browser (where I’m already signed in) but I just see the loading screen on the Miro tab within Teams.

4471
Marina
Mironeer
3 years ago
A
Alican GultekinNew Here
asked in Ask The Community
The timer is too loud, is there any way to control the volume without lowering system volume?

Hello, We use Miro for our retros and make use of the timer function but we’re finding ourselves stopping the timer manually before it runs out because the sound it makes is just too loud.Is there any way to adjust it or if not, could this be implemented? Thank you

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3 years ago
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Simon SchulteNew Here
asked in Ask The Community
Move Boards from Account A to Account B after SSO activation

Hello everybody, after SSO was activated, my team cannot login anymore with the team mail adress (for shure because the team email adress is not an outlook account you could do SSO with). So I have the problem, that I cannot reach my boards anymore. Is it possible that one of the Mironeers can move all my boards to another account I can login to? Thank you in advance,Simon

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K
3 years ago
H
HarmeshBeginner
posted in Ask The Community
Anyone experienced a critical issue with a freeze then random bulk non-user made edits?

Hi,I’m hoping that somebody could please shed some light on a very concerning issue that I experienced today with Miro on the web app.As i was working, the app suddenly froze for a few minutes then crashed. When I reloaded the page there were dozens of changes made to the board, included dozens of new line connections, screen movements and deleted objects.I reviewed the Activity List log and it shows hundreds of changes all within a minute, (screengrabs below).This was my only copy of the board and I’m not able to revert back so as you can imagine that this pretty stressful and concerning that I’ve lost weeks worth of work.If anybody at Miro or anyone else could help, this would be much appreciated.Many thanks,Harmesh 

9899
Marina
Mironeer
3 years ago
E
Ebrar EkeNew Here
asked in Ask The Community
Removing YouTube Suggestions

Hello,Every time a youtube video ends, the suggestion page shows up with some videos. This is really annoying, especially during presentations. Is there a way to turn that off?

771
Robert Johnson
3 years ago
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Alejandro AguirreNew Here
asked in Ask The Community
Enter a miro dashboard anonymously

Hi All, Can you enter a miro.com dashboard anonymously? Thanks in advance for your attention and best regards. 

65452
A
3 years ago
J
Jodi KoehlerNew Here
asked in Ask The Community
Blind voting

As I understand all participants can see the votes during a voting session as they are being cast...which can potentially bias their votes.  Does anyone know if there is a way to do ‘blind’ voting where the owner of the board can see the results but the participants cannot see how others are voting (so as not to be biased in their votes).

9271
Kiron Bondale
3 years ago
Don McIntyre
Don McIntyreContributor
asked in Ask The Community
lose left mouse button 'pointer' functionality

I’ve encountered this a few times now - after a board has been open for a while I lose the ability to hold down the left mouse button and use the pointer tool. I can no longer hold down shift and in conjunction with the pointer tool to draw a shape. If I close the board and reopen it works fine… for a about 5 minutes...

981
Kiron Bondale
3 years ago
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