Ask The Community

Discover the power of direct conversation with the Miro Community. Find solutions & connect with fellow Miro users for tailored advice & invaluable support!

  • 6,769 Topics
  • 22,861 Replies

6769 Topics

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Sarah SonnenfeldNew Here
posted in Ask The Community

Freelance Miro support?

Hello! I’m prepping to use Miro at scale for an online learning community. I’m a newbie and would love to hire someone as a freelancer to help prep boards to use for mainstage & breakout sessions. Are there good forums to look for folks?

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3 years ago
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Aspen Young Leaders FellowshipNew Here
asked in Ask The Community

Can you transfer user licenses?

We are a fellowship with about 60 users at one time. As fellows graduate, we would like to transfer those Miro Licenses to the new incoming fellows. Is this possible?

1
Kiron Bondale
3 years ago
José M Aguirre
José M AguirreBeginner
posted in Ask The Community

Screen Sharing reboot when trying to activate video

Yesterday I used the Screen Sharing function and it worked perfectly, though the app rebooted when I clicked on the Video conference icon. My partner tried it too and he had the same issue. I don’t know if it’s a bug or what it’s going on? I tried it on the Miro App installed on a Mac. Thanks :) 

1
Marina
Mironeer
3 years ago
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Zijah AzizNew Here
posted in Ask The Community

I can't seem to upgrade from Free to Team Plan

Hi,  I was using Miro earlier under consultant plan (1 Team Member) and I cancelled my subscription in March. I wanted to upgrade now from Free to Team Plan (2 Team Members), and I tried to do it from my dashboard. For some reason the upgrade popup didn’t give me an button to upgrade to Team (2 members), only an option to reactivate the consultant plan. I then went to homepage and from pricing, ended up purchasing the team plan for 2 (20$ per month plan)   After that I can’t seem to find seem to find this reflect on my account, my previous boards remains locked, I can’t add team members as it is asking me to pay under consultant plan. Its been very confusing overall and I would like some help to sort this out.    Thanks in advance,  Zijah

2
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3 years ago
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Koen SchmitzNew Here
asked in Ask The Community

Upgrading does not seem to work

Hi, I’m trying to upgrade my free plan to a consultant plan. However, when I log in I do not see an upgrade button in the upper right corner. Clicking on the consultants plan on the pricing page sends my computer in a loop searching on my dashboard, with no result. Can any one help here?   Many thanks, Koen  

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Michael Sohn
3 years ago
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TheklaNew Here
asked in Ask The Community

Private Miro session with a secure link vs. a public link with a password?

We’d like to use Miro for a session upcoming Monday to get interaction into a session. We just checked the tool and were wondering if there is a private editing mode with external guests at Miro as we do not want the attendees to make an account by themselves. Is there any opportunity to have a private Miro session with a secure link or a public link with a password?   Thanks for your support!  

2
mlanders
3 years ago
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Stephen JarjouraNew Here
asked in Ask The Community

Ruler tool or way to measure distance?

Is there any way to measure distance? Something like a ruler tool, or if a line can be drawn between two points with a length display? Thanks!

1
Kiron Bondale
3 years ago
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ErdetaNew Here
asked in Ask The Community

Emoticons and avatar

where do I find the emoticons to add to the board and how can I upload avatar?

2
Max Harper
3 years ago
Johan
JohanContributor
posted in Ask The Community

Big Room Planning Best Practices

I will be holding a workshop within shortly with 100 people, I consider myself as fairly experienced in holding workshops for teams (5-25 people) but haven’t done anything this big before.  My setup is Zoom + Miro, do you have previous experience of running workshops at that size? Hit me up with your best practices. Best regards,  Johan

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Kiron Bondale
3 years ago
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SebastianNew Here
asked in Ask The Community

Is it possible to have multiple chat windows on a board?

Is it possible to place (3rd party?) chat windows on a miro board?  

1
Vlada
Mironeer
3 years ago
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Katie KellyNew Here
asked in Ask The Community

How to recover an accidentally deleted custom template?

I just spent 40+ minutes on a custom template, and then once I figured out how to access it, I accidentally deleted it instead of the bad one.  There has to be a way to recover this, right?  Any help ASAP appreciated!

3
Kiron Bondale
3 years ago
Don McIntyre
Don McIntyreContributor
posted in Ask The Community

board privacy/security - password protection

Hi Guys - we are using Miro boards to capture information which could potentially be sensitive in nature (mainly healthcare related) - is there any way / or are there any plans to password protect boards? - this is really a ‘must have’ in terms of academic research ethics.

5
Kiron Bondale
3 years ago
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Florence Van RoyBeginner
asked in Ask The Community

Issue assigning a person to a card - board participants don't show up

I have a problem with cards : I try to associate an action (= card), to a personn who is contributing to the board. But, when I click on the icon (:who), I have no choice, only my name, even if we are 4 people working on the board (there isn’t any list, with names of people contributing) these people don’t belong to my team, but they have been invited with the link, and have registered with their email.  One more information : I have already facilitated a session, and created such cards ( with attribution of people for each action), and now, it doesn’t work !! what’s happening ?  Thank you in advance,  Florence

13
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3 years ago
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Ines WeigelNew Here
posted in Ask The Community

Finding the right plan

Hi there! Like so many others I am confused about the different pricing models.   I work for a IT consulting company. We would like to start to use Miro for workshops with our clients. Normally, there will be two consultants in one workshop and several people from the client.   If we think about using the business plan, does it mean we need at least to buy 20 licenses?   Does team member mean that you can create boards, whereas guest editors can only work on the already created boards?   Thanks Ines    

5
Kiron Bondale
3 years ago
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Zahra Talan
asked in Ask The Community

Is there a way to resize easily?

Hi It seems I created all of my board in a size that Miro wants me to zoom all the time if I add something new. Could I resize the whole thing to a 50% view for example?

1
Kiron Bondale
3 years ago
G
GabrieleBeginner
asked in Ask The Community

Charts with external data

Is there a way to link the kanbans or other elements like tables or external numbers the chart table?  

1
Vlada
Mironeer
3 years ago
C
Chris BewBeginner
asked in Ask The Community

Mass deployment of Miro desktop app

Hi there, Is there a recommended method for mass deployment of the Miro desktop app in an enterprise environment? We specifically want to deploy the 64-bit version via SCCM but I am struggling to find any guidance. An msi package or machine-wide installer (similar to MS Teams) would be ideal. Thanks, Chris

1
Marina
Mironeer
3 years ago
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Anja MöschlerBeginner
asked in Ask The Community

Collecting people

Hi all,  I love miro, we are working with this tool really often as Trainers / Coaches. So we invite guest members often. Sometimes the “follow”-button via the shortnames doesn't work for them. is there any way to collect one or more people on the board to bring them to another place? like clicking on one name and move this name to a different frame?   Thanks for your help! Best regards, Anja

3
Marina
Mironeer
3 years ago
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FilippoNew Here
asked in Ask The Community

When embedding Google "My Maps", the iFrame only shows "Sign-in - Google Accounts"

I’ve created a personal map in Google with many custom icons. When trying to embed it, the iFrame only shows the request to login, with no possible interaction with the frame. I am already logged in in Google with the browser using for Miro, so I don’t know if this obstacle can be overcome, or if it simply not possible to embed a Google “My Map”. Thank you for your help.  

1
Vlada
Mironeer
3 years ago
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mithunNew Here
posted in Ask The Community

Mind Map - Align Child to Grid / One Another

Hi I am new to Miro and was just fooling around and loved the interface and flexibility of the mind map to create the workflows that I need. The only feature that I couldnt find that was frustrating me to no end was the “Align / Distribute” function that is common space with other white boarding / drawing tools. I tried the auto align option for the Child groups, but that doesnt do the trick like I intend for it to and I am having to manually select each child and then align it to the grid. Any chance an align / distribute function is being worked upon or if there is already such an option, can one of you point me to it? Thanks in advance. Best

1
Vlada
Mironeer
3 years ago
U
Umut AydinNew Here
asked in Ask The Community

Pop-up zoom

Hi there,  As a company we’re thinking of switching to Miro from Mural because Miro’s better functionality and app integration.  One function we all love using in Mural is the pop-up zoom option. Pressing on X while clicking on a post-it note will pop up the text even if you’re zoomed out of the canvas so you can still read it.  I was wondering if this an existing functionality in Miro or something you’re considering building in the future?   Thanks Umut

1
Vlada
Mironeer
3 years ago
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SerenaBeginner
asked in Ask The Community

Private Tutor

Hello, I’m Serena, a private tutor here in Italy and a university student. Does anyone know if the education plan is available outside the U.S.? If so, as a student of an Italian University, can I apply for it? Can my collegues (researchers at the same university) apply either for the student or the teacher plan? Thank you!

1
Vlada
Mironeer
3 years ago
Abhimanyu Nohwar
Abhimanyu NohwarNew Here
asked in Ask The Community

Prysm support for Miro?

Hi. I wanted to know if a large Prysm touch interactive screen will support Miro? If so, are there any limitations when working on Miro directly on the touch interactive screen?

1
Marina
Mironeer
3 years ago
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Julian LienhardNew Here
asked in Ask The Community

Cannot see my boards

both in the App and in the browser I suddenly cannot see most of my boards anymore… In the Team profile it still says that we have the correct number of boards. and other Team members see the boards. My account is the admin…  I tried logging out at signing back in I tried different view settings I checked if things where moved into trash   nothing…      

8
M
3 years ago
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Nichola LenehanBeginner
asked in Ask The Community

When I drag a table to the board it doesn't seem to appear anywhere

I’ve got the tables and charts app in the toolbar, when I drag the table to the board I can’t find it. 

6
N
3 years ago
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