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Problem with password reset via email

  • October 28, 2022
  • 1 reply
  • 48 views

Hi, we recently acquired Miro's corporate license here at the company and we have the mission of migrating the boards of some free accounts to our corporate account, but the people who were Team Admin of the free accounts left the company, as we have access to the email of them we are trying to reset the password and receive the email in the mailbox, but the email does not arrive. The e-mail account receives external e-mails, but does not receive from Miro's password reset. Has anyone had this problem?
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  • Mironeer
  • 145 replies
  • October 31, 2022

Hi @Marcio E B Chamone 
Thank you for the report!
We’ll need to check the info on the backend so I’ve converted this post into a support ticket. We’ll reach out to you shortly via email. Stay tuned! 🙂


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