Ask the community
Not sure how to do something in Miro? Ask your peers here.
- 5,553 Topics
- 19,377 Replies
Image uploading problem
Every time when I want to upload an image (usually it’s a PDF copy of something) there appears a notification: “There was a problem uploading your image” and I can’t see it later! I’ve never had this problem until last week. I’ve checked my connection and it works perfectly well.What might the problem be and how can I fix it?
This happened 2 days ago which is really getting to be a pain to use the board now. I need to zoom right in to see my characters that I have written. If I zoom out the characters /strokes disappear. Pls get this bug fixed asap, as I have to resort to using another medium for my lessons . Paying for a board that I can’t use . Thank you
Start view on mobile
Hey there!I’ve worked out a way to have my board / portfolio act as a website, where I have basically embedded the board with no UI fit the entire frame of my website (http://xt-projects.com) and it looks great!However I’m having issues with the start view, mostly on mobile/tablet as it doesn’t seem to follow the same rules that it does on desktop. It starts in a completely different spot even though the iframe is responsive (I think?).Attaching some screenshots below. Desktop start view (looks almost perfect, although coordinates are still a bit off):Mobile start view (no idea why it puts the view way up the above where all the content sits): I also tried adding the moveToWidet parameter to my iframe but it didn’t really seem to work either as it was zoomed in and not in the right position on either desktop or mobile. Would love some insight if anyone can help? Here’s what my current code looks like:<iframe src="https://miro.com/app/live-embed/uXjVOkn1OQc=/?embedMode=view_only_wit
Problem with writing
Hey, the problem occurred today when I was using miro. The text that I am writing on the board just disappears but when I zoom in it appears again. I didn’t have that problem a few hours ago but now it’s just impossible to use the board :( Can you fix this bug please? the problem is the same using website and app
Bring back motion to presentation mode (sliding frames)
Hey miro folks, I prepared a presentation in Miro using the motion transition effect where the view window slided from frame to frame on slide change. Now I am in big trouble because the presentation pattern was switched to instant flip just in a powerpoint presentation. Without the movement effect the audience does not know where they are in the bigger picture.There is a “reduce motion” toggle in the settings which could be used to set this behavior beforehand. Now the toggle is still there but turning it off has no effect, still no motion. :(
Как передать доску другому человеку?
Добрый день! Создала доску у себя, но теперь надо передать ее другому человеку на его аккаунт. Выслала ему ссылку и предложила сделать CTR+C и CTR+V на его доске. Но это не работает. Увидела вот такой комментарий “сделать резервную копию доски в локальном RTB-файле”, но не понимаю как это сделать.
[INVESTIGATING] Copy style not working
Hi, I'm creating process maps in Miro and when I right click and 'copy style' on a flow chart shape then right click another flow chart shape and do 'paste style’ nothing happens. Same with trying the key board shortcuts too - any ideas? I am using this feature correctly, is it not for flow chart shapes?
How can I see my AI transaction limit?
How can I see the AI transaction limit so that I can be choiceful as I am evaluating how to use this feature most effectively for my organization? I don’t see a way to identify what the monthly limit is in the FAQs or community forums nor anything in the UI when I go to use the features that shows a count down.The result is, having reached my cap quickly last month, I am a bit gunshy to use it too much this month to just experiment because I want to be able to show this in action to my teams and execs as I learn more about how I can imagine us using it.
Comment does not stick to the board
While entering comment it did not come up with its standard look. Just allowed to create some text, no formatting etc. After pressing Enter comment totally disappeared. I tried a few more times in different areas. They did not stick. None of them. Gone. Refreshed. Not there. Never happened before. Does anyone have an idea what has happened? (there are a couple of old ones on the board that stuck with no problems). Does Comment C mean anything actually? thx
Why can't I change a full member to a Guest?
I don’t appear to have the option to change a full member back to a Guest member. If I click on the three dots next to the member I only have the options to remove from the team or promote to team admin. Any ideas how I can change the member to a guest member?
Presentation modes gone?
Hi all, I’ve noticed in both the webapp and desktop version of Miro that there is no longer a way to present that allows you to do a “fly through” of the Frames as it zooms around the board. This appears to be replaced with the “Present frames as slides” option, and the new interactive option. This used to appear in the bottom toolbar and then was moved to the top, but now appears to be gone. See image below: Is the fly-through option still available somewhere? I much prefer to present in this mode as opposed to it mimicking Powerpoint (which is the reason I use Miro in the first place!). If you’re wondering why I prefer this, it is so that the presentation has a sense of dynamic movement to it - especially seeing as Miro does not have transition tools, I will often link different objects via arrows/lines, and use the fly-through presentation mode in place of it. Would love to know if this feature has simply been abolished, or if there is a roadmap for re-introducing it.
Problem loading the board/account was blocked
Hello Miro Team!I’ve been introduced to Miro around a year ago when i started working in a startup. They were using Miro boards.I haven’t used it much since until this week Last tuesday I opened a board for quick mindmapping but when i wanted to access today, its not loading at all.I tried deleting cookies, clearing cache, incognito window, from phone browsers, phone app and everything possible. I had some quick keywords and writings there. I would be more than grateful than ever if i just have at least just screenshot of the board of the process or anything possible.P.S: now it says I can’t access or do anything because this account was blocked due inactivity??? I just opened and used it last Tuesday. Why would that even be the case? Please please please advise and help! Looking forward eagerly to hear back from you guys, With best,Anda
Board not loading "There was a problem loading this board"
Since 2 days I can not access my board where i have all my notes! I tried different browsers, private mode etc. Nothing helps. How can I fix it? I have though one board shared with me and this works. Only those I have created dont! What Can i Do ??
Move several boards at a time to new team
Hi there, we’ve just moved to Business plan and it’s a nightmare to move the boards into the respective new teams > projects. From other conversations I already found out that simply downloading a backup of the board and uploading to the new team is possible - great, works! Unfortunately now everything is under the “All boards in this team” and I’d need to touch each and every board on it’s own until it finds its way to the right project. That saying: is there a simpler way to select several boards and simply say “Move to project XYZ”? Thanks in advance!
Pen tool switches to smart drawing while writing
HiAm I the only one with the following problem? If I use the usual “pen tool”, it often switches to “smart drawing” while I’m writing.This happens for about 4 weeks on my iPad. Looks similiar to this problem: https://community.miro.com/ask-the-community-45/pen-tool-bug-selected-colour-changes-at-random-while-using-10448
Video Chat in Starter Plan doesn't work. Help please!
I decided to choose Miro because of the integrated video chat.Now in my Starter Plan the Video Chat doesn’t Work.The visitors with editor rights will see the prompt to join a started video chat. Camera + Micro rights are allowed. But neither image nor sound work.Partially the editing bar for the video chat disappears among the visitors.The error occurs in both Chrome and Firefox.What to do?
Change Shape Pack
When I import a Visio file I would like to replace the Shapes from Visio to Standard Shape Pack "Flowchart". I can change within the same Shape Pack but I can't change it to another pack.My Question:Is there a way, I don't understand? Is there a plugin I can use? Is there anything in the code that can be altered (Widget shape typ change to). Thanks for your help.
Miro frame dimensions - 11x17
Hi,I am trying to make frames in miro that export as an 11x17 sized PDF. Has anyone been able to create dimensions for frames that export to inches/ traditional paper sizes? Ive tried multiple methods but keep on getting an export thats around 8x6”. Any advice or files/ templates you have successfully done this in would be greatly appreciated, thanks :)
Already have an account? Login
Log in to the community
Log in with your Miro account
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.