Ask the community

Not sure how to do something in Miro? Ask your peers here.

  • 5,027 Topics
  • 17,890 Replies

5027 Topics

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Michele VogtNew Here
posted in Ask the community

Board versions after moved to a new team

Hi!  I moved my boards to a new team.  When I look at the board history, I only see versions since I moved the board.  Looks like the versions from the old team are not brought along to the new team.  I do see tons of old activity though.   Is there a way to access them. We are on a paid team plan. 

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Robert Johnson
2 days ago
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Diego LanzaNew Here
posted in Ask the community

Change personal email of team member to his work email.

Hi,I’m the admistrator of my company Miro team, I have to colleagues that became part of our team using their personal email address, they have persnal data and boards in there.I would like to change their personal email to their company email without them losing any data they may have.Can someone give me some advice on such way to do this work?Thanks in advance...

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Kiron Bondale
3 days ago
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Iman.MohamedBeginner
posted in Ask the community

connectsticky

I recently registered at Miro Board as an educator. I am having a problem with the link when I connect the sticky note the size is two then even if I increase the size and the direction does not appear. Can anyone assist me? 

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Kiron Bondale
1 day ago
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Louis BentotNew Here
posted in Ask the community

Account problem

Hello.I have made a professional account with the mail of my previous company. I have take the subscription with my credit card. The problem is, I leave the company, and delete my mail, but my Miro account still exist and I can’t delete my credit card because I was connected with my google account. What can I do ?

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L
3 days ago
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PopoNew Here
posted in Ask the community

Can't log in with old email address and forgot password

I couldn't log into my account because I have changed jobs, therefore my sign in email has changed and I forgot my password.

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Kiron Bondale
3 days ago
Brandon Lee
Brandon LeeExperienced Community Member
posted in Ask the community

Bug: Miro Board Repeatedly Refreshes

Is anyone seeing their Miro Boards Refreshing for no reason? In my case without warning during a Miro Command the Board will Refresh. The event is not typical in the sense I do not get the Notification about Browser Disconnecting and Miro Reconnecting.Cc: @Robert Johnson 

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Robert Johnson
3 days ago
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Julian GohNew Here
posted in Ask the community

After moving board to new profile (as owner), board does not appear in new profile

Here’s what I did using 2 free Miro accounts.I created a board in profile 1 (i.e. user) I then moved the board from profile 1 to profile 2. I followed the steps here under the Free Plan section by inviting, sharing, and making profile 2 the new owner. Profile 1 remains a member with “can edit” permission. While logged in as profile 1, I continue to be able to see the board and also able to edit the board. I doubled checked the sharing settings section and Miro confirms that profile 2 is the new owner and profile 1 has “can edit” permission as a member. However, when I log into profile 2, the board I shared is nowhere to be found. I’ve tried logging out and back into both profile 1 and 2 but nothing. Appreciate if you can advise what I am missing.

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Kiron Bondale
3 days ago
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Judith ReymondNew Here
posted in Ask the community

Embedding a Miro Board in Canvas?

Hello, allThere was a post two years ago about embedding Miro boards in Canvas.  Has anyone been able to embed Miro into Canvas so that the board updates as students use it?  I’m hoping that the issue may have resolved during those two years.Thanks,Judith Reymond - Instructional designer and adjunct professorTallahassee Community College. 

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J
4 days ago
Christiane Schmitz
Christiane SchmitzBeginner
posted in Ask the community

On-premise version of Azure DevOps working with Azure Cards?

Hi all,is the Azure Cards integration working when using the on-premise version of Azure DevOps? Are there any differences compared to connecting Miro with the cloud version of Azure DevOps? Thanks & kind regardsChrissy

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Christiane Schmitz
4 days ago
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Laura CharlesworthNew Here
posted in Ask the community

Different text formatting i.e bold/italics within a single text box/shape

Hello, I want to add bold/italic formatting within a cell/text box but only on particular text. I can apply this and it looks fine but then I click out of the cell and all the formatting is lost. 

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J
2 days ago
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Greg BloomNew Here
posted in Ask the community

Toolbar stuck in middle of the screen?

Somehow my toolbar seems to have become stuck in the middle of the screen. The ‘sidebar’ is closed and yet it is not aligned with the left hand side. See image.  I’m on up-to-date Chrome, OSX 12.5.1… any help appreciated!  

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Kiron Bondale
3 days ago
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Denis SetiawanBeginner
posted in Ask the community

How To Rotate Swim Lane Template

Hi All,I am new to this platform, and I would like to know how to rotate the default swimlane template.Currently the headers are on the left (horizontal swimlane), I want it on top (vertical swimlane). Thank you for the help. :)

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D
3 days ago
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Fritz-Edwin JocelynNew Here
posted in Ask the community

Improving MIRO's speed on Vibe

I bought MIRO to use specifically with my clients on the VIBE board. I was very disappointed to see how slow it was using the MIRO app on Vibe and the same issue happens when I was using the browser.  It is useless to have MIRO and I cannot even do a proper meeting facilitation because of slowness. I already raised a ticket at MIRO and they suggested to add a ticket in the backlog.  As a scrum master, I am working with teams to make them efficient. I hope your team will feel my pain points and strive to find a creative solution. Please keep us posted.Regards, Fritz-Edwin Jocelyn

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F
5 days ago
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U.A.KopitinaBeginner
posted in Ask the community

Pdf document from OneDrive isn't updated

Pdf document downloaded from OneDrive isn't updated.It doesn’t have the ”update” button even.How to sync documents?

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U
6 days ago
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carol217New Here
posted in Ask the community

How to apply for an education plan if I dont have a URL to link?

I’m a student and currently am using my institutional email to use Miro, but to apply for the Education plan I have to link something to prove I’m a student? My university doesn’t have any pictures or articles about me in their website and we don’t need student IDs to access campus so they simply don’t issue one. What documents must I link to prove I’m enrolled in said institution? Is my institutional email enough?

1
Robert Johnson
5 days ago
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Kamil CisewskiNew Here
posted in Ask the community

My account was updated to Education Plan, but I'm unable to create education plan teams

Hello,My account was updated to Education Plan, but I'm unable to create education plan teams.My current team was not upgraded to Education plan.I also removed current team (I left all teams) and I still wasn’t able to create Education plan team. 

5
Alyona
Mironeer
4 days ago
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Larissa NeryNew Here
posted in Ask the community

Recover access to privete board

Hello guys!All users in my company were deleted and replaced due to the domain change. With that we lose access to private boards. How to recover?

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L
6 days ago
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Carla CarvalhoNew Here
posted in Ask the community

Important board removed

Hey, guys! Last Friday I created this card with my team from a meet. These were very important notes involving 2023 strategies.  Unfortunately when accessing the link again is appearing the message below. Can you help me?

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C
6 days ago
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vhkNew Here
posted in Ask the community

Azure cards gets new position when updated in DevOps

We really like azure cards integration.We use it a lot during analysis.But for some reason, the cards do not stay on their position.I tried to lock them but still they jump to another position when a board is reopened.I think it happens when the related User Stories are updated in azure. 

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V
7 days ago
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ChrisK12New Here
posted in Ask the community

How to embed clickup view in Miro with autoplay

Hi im trying to embed a clickup view inside Miro without the loader viewhowever im not quite sure how this works, since i tried using ‘&embedAutoplay=true’ and it still doesn’t work. the embed code from clickup is this;<iframe class="clickup-embed" src="https://sharing.clickup.com/xxx//h/db" onwheel="" width="100%" height="700px" style="background: transparent; border: 1px solid #ccc;"></iframe>i tried putting it behind the url it doesnT work<iframe class="clickup-embed" src="https://sharing.clickup.com/xxx//h/db&embedAutoplay=true" onwheel="" width="100%" height="700px" style="background: transparent; border: 1px solid #ccc;"></iframe>or this doesn’t work either<iframe class="clickup-embed" src="https://sharing.clickup.com/xxx//h/db" onwheel=”&embedAutoplay=true" width="100%" height="700px" style="background: transparent; border: 1px solid #ccc;"></iframe> any ideas how to make this work or it cannot work? Thanks in advance!

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Robert Johnson
7 days ago
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dylanjmcconnellNew Here
posted in Ask the community

"Incorrect email format" login via android

Hi there - apologies if not right place to post. I can’t seem to login to my account via the android app. I just receive a pop up saying “incorrect email format”.Needless to say, I double x quadruple checked the email - and it is exactly the same as the email I use login to the website and this community forum as well.I have tried clearing the cache on the android app and deleting in re-installing the app as well. Any help or tips appreciated!

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R
3 hours ago
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Sam TraxlerNew Here
posted in Ask the community

Mass Image/Object Update

I am currently building out templates and need a way to update an image in multiple locations on the same board by only changing one. Is there a function/tool that may be of use with this goal in mind?

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S
7 days ago
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Jonathan ShankNew Here
posted in Ask the community

How to manage OneDrive permissions for Miro boards

We’d like to utilize the Miro integration with OneDrive, however our security team is concerned with the fact that our miro boards are so easily shared outside of our organization.  One possible solution I was wondering about was if it was possible to create a Miro team that limited the sharing of Miro boards outside of our domain, and secondly limited the OneDrive integration to only that team. Is this possible, and would this achieve the goal of only miro team members being able to integrate OneDrive files within boards that can only be shared within or domain? Or would there be scenarios / edge cases where users in this team could end up providing access to OneDrive files on miro boards that are able to be shared outside of our domain?

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J
7 days ago
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Sharon Bristol MorseBeginner
posted in Ask the community

I can not get the Hover text to work on any of the Miro toolbars.

Can someone explain how to get the hover text to work on toolbar items?  It works for other applications just not on any of my Miro Boards. 

15
S
22 hours ago
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James SharmanNew Here
posted in Ask the community

Installed apps not showing as installed and not visible on search either

Hi, any app that I install including IconFinder and Brandfetch are not showing under Installed Apps even though the installation appears successful. If I search for them too, they are still not there. Any ideas, could this be a rights issue ?

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J
8 days ago
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