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I need help!I accidentally deleted a team profile not realising it would delete some personal boards I had on there. I thought I was under an education plan. This hadn’t been active for 2 years yet but it seems like somewhere in the mix I was on a free plan which doesn’t sound right to me. I need to restore the team so I can get the boards I need back. Can anyone help?I’ve applied to go back on an education plan just in case. The boards were not backed up.
Hello,I do not have access to my board.It always comes the error message that I have to make an access request to the owner, although I am the owner. When I then make the request, the message comes that it has been sent, but shortly after that the error message appears that the board is deleted. But in my dashboard this is no longer preserved and can not be restored.
Hello!I aquired all of the Miro badges a little while back, but have noticed that on my community profile it says I have not received any badges yet… They are there in my Credly account, and Miro Academy, but I can’t find any way to connect them to my Miro Community account. Any help solving this would be greatly appreciated.
Hi, I’m using a table for my roadmap board and I’m looking for a way span cards across multiple columns. When I try to resize a card, the column resizes with it. I don’t want to merge cells, I only want specific cards to span across more than one column. Is it currently possible? Cheers!
Hello, I would like to add a user to our Miro team who can open and work only on specific boards. The person is an external collaborator so I would like to select only a few boards that the person can edit and don’t touch other projects (we have dozens of projects in the Miro). Can you help me with how I can achieve this? Thanks, Michal
Every single time I have a meeting where I am forced to use Miro I get extra frustrated by the splash screen that pops up as soon as I log in. I do not care about new features I just want to get the job done. It would be nice if I could click a reasonably big button if I am interested in the information in the changelog. Instead I’m denied entry to the board in order for Miro to show me this:I’ve looked around for a setting to turn this feature off, but I haven’t found a way out. Since I use Miro once or twice a month it seems like there is always something new I have to learn about. Leaving me stressed out that I might be missing important information that others can see in the meeting. Does anyone know a way out of this frustration every time I need to use this app? I could not find a way to submit a ticket to the Miro team, so alternatively if somebody knows how to get this across to the team I’d be very happy.
I have a free account with Miro at the moment but wanted to move over to using your desktop app for Macs.I am running Mac OS version is Monterey 12.6.1When I download the app and have moved it over to my applications folder I am unable to open Miro. I get an error message stating "You can’t open the application “Miro” because this application is not supported on this Mac.”Please see screenshots for reference.Does anyone have any suggestions or potential solution on this?
was working for about an hour. Then Miro suddenly stopped responding. all elements disappeared. When I refreshed the page, I see nothing but lines that extend left and right to infinity (no end) and a few scattered nods. restoring activity seems to have no effect. wtf do I do? does Miro have an actual support center?
An amazing amount of work went into creating a mind map with Sticky Notes and someone accidently CLUSTERED the Sticky Notes using the cluster tool in the fly out menu available when all Sticky Notes are selected. It wouldn’t UNDO.Catastrophe!!!I have tried to restore the Board to before the clustering occurred without any success. Does anyone know if there is a way to undo a cluster? Tried all the obvious things 😭
My company was acquired about a year ago by a bigger company. Both companies have Miro accounts. For now we’re keeping our Miro accounts separate. However this means that I have two Miro logins and I have to constantly login and logout in order to jump back and forth between the two accounts with different email addresses. Is there a way to be logged in on both accounts at the same time and easily switch back and forth?
Hi All, Something’s not working the way I am expecting it to. I have a Miro account and an educational team within it. In our university’s Microsoft Teams there is an app for Miro. If I try to use this, the app prompts me for my Miro username/email, I enter this but then it seems to want me to setup a new password and account. Should it not just link through to my own personal Miro account? Here’s a video showing what I am trying to do. Any ideas? Thanks, Willhttps://youtu.be/dZRN49z6zAk
Hey everyone. I noticed that if I want to post my board in Miroverse, I need to use one of my boards. Since I’m on a free plan now, I have only 3 boards left. Isn’t this a barrier for Miroverse to grow even larger? For example, Notion creators don’t need any paid plan to start a full business as solopreneurs. I’m wondering if there’s any “creator” plan or if all creators need to be subscribed. Thanks for your responses!
How do I add a Miro subscriber, who works at the same company as me, to my team without having to have that person take out another subscription to Miro?
Multiple people have joined Miro, as paid subscribers, independently of one another and all work at the same company and use emails of the same domain address.We are experiencing difficulty in sharing boards between paid subscribers of the same company but in different teams and company profiles. It appears that not all employees of the same single company are available to be added without purchasing additional subscriptions. This is resulting in people being multi-billed for the same Miro service.Please advise on how to:add paid subscribers (who are not paid via my credit card) to be active members of my Miro team. add paid subscribers of my company, but not paid via my subscription bundle, to be a contributor to a given board (via the desktop app). merge the multiple paid subscription teams within the same single company to the same single subscription.
How to add an emoji to the sticker so that it was placed on the sticker as text, that is, without grouping.
How to add an emoji to the sticker so that it was placed on the sticker as text, that is, without grouping. The example of the sticker from the templates for CJM is given below, but I can't do it the same way, I need to group it, and it's very uncomfortable.
I’m sure this is simple, but when users access the online link changes are made to the registry files on the local device accessing the software. To be clear, this is not the desktop app but online. Why are changes being made to the registry? Thank you
Hi all, I recently stumbled onto the following “strange” behaviour. Create an new connector/arrow; Start text mode to add text/label to it; Input some text and then go back to the beginning and put “ ” - trailing space is important! Observe that white space is added to the same place where the brackets used to be. It almost looks as a macro of some sort, but it is not behaving like one. Also a strange dot appears at the top. And also the new whitespace is unbreakable.Thank you! :)
I had been working on a diagram with a BPMN template until recently I have encountered an issue: I am unable to add connection lines in this template. If one of the shapes that need connecting is outside the template, there is no problem but when both are inside that’s when it occurs. I’ve tried different browsers, incognito windows, duplicating boards, reloading, waiting, using another account, creating a new BPMN diagram, nothing helps. Does anyone know what to do to fix it? Thanks
Hi guys!First things first: I am a great fan and I use Miro a lot! Thanks for our great work!Here‘s one thing which I think would be worth to change: When I work with a mindmap in my Miro App (on an iPad with iOS), and I Create a new sub-branch, I have always to first click outside the box and then click in the box again, before I can write anything. That seems uncomfortable to me! Can you make it that I can start writing immediately after I have created a new sub-branch!? Thanks a lot in advance Thorge
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