Skip to main content
Question

Early year payment

  • 17 July 2024
  • 1 reply
  • 19 views

Hi there, 

Recently (11 of July) I tried 14-days trial business plan on Miro and chosed yearly plan for payment. I saw, that the day of payment will be throw 14 days after my trial start. But today I discovered that Miro has already done my payment on 13 of July. 

I’d like to cancel this payment, because my trial plan doesn’t complete yet. Please, help me 

 

Also, I can’t create a ticket in Miro Customer Support team, because I don’t have a button for that

 

1 reply

Userlevel 6
Badge +1

hi @tudbur 

 

Sorry to hear about this issue. I created a support ticket for you and someone will reach out soon.

Reply