Ask The Community

Discover the power of direct conversation with the Miro Community. Find solutions & connect with fellow Miro users for tailored advice & invaluable support!

  • 6,732 Topics
  • 22,683 Replies

6732 Topics

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Angela AdukureBeginner
asked in Ask The Community

How do I lock the elements on my board?

For some reason, I am unable to lock things on my board. The lock icon does not show and the ctrl+L shortcut does nothing. Has anybody else had this happen to them?

6
A
3 years ago
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blu BEYOND GmbHNew Here
asked in Ask The Community

HOW TO: Copy content from a free acount to the company account whiteboard?

Hello all together, I’m new to miro and are struggling with the - so I thought - simpliest thing on earth.   How do I copy content from a free acount whiteboard → to the company account whiteboard? I’m on FF and Chrome.   What do I do: I am on my free Account Whiteboard Strg A / or mark certain drawn elements on the whiteboard Then I tried both: Strg c and with right click and context menu Copy Then I switch to the company account (different browser) and paste it … nothing happens / as if there would be nothing in the clipboard. Can anyone help, please!

15
Robert Johnson
1 year ago
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Andreas Gorm TunglandNew Here
asked in Ask The Community

How to unlock everything on a board?

We have a huge board that we’re using for workshops, where all elements are locked individually. It would take hours to unlock every element, which we need to do when we’re now translating the course to english.   Is there a way to unlock every element of a board at once, if they’re all locked individually?

18
Cynthia Burgess
3 years ago
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Christian Graf v. NormannBeginner
asked in Ask The Community

How to create a free team

HiI would like to try Miro and use their Free Plan. How can I create a free Team?

12
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2 years ago
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Alexander VinogradovBeginner
asked in Ask The Community

How to drop mp4 video to miro board?

I do a lot of screen capturing for art direction purposes and want to quickly drop my short 2-10 sec video to the board. My screencapture tool(ShareX) records in mp4 (can be any format) and automatically uploads it to dropbox. When I try to upload it to Miro from dropbox or just by link - it does not work. I have to reupload it to corporate youtube under my google account, make this video private, what until is is converted.. and only then try to embed it to Miro.. Is there a good straightforward way to drop videos to the board? I mean I can start dropbbing 800mb gifs but i’m sure Miro server wont like it. Please allow to embed vids from a link (not upload it but embed)

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7 days ago
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Ben ZittlauNew Here
asked in Ask The Community

Can't copy/paste from one board to another

I’m attempting to copy a flow chart from one board where it was originally created to a new board (it now justifies having it’s own board).  I’m using OS X and Chrome, and it doesn’t appear to work.  I’ve tried using command + c / command + v, as well as the triple dot → copy / right-click → paste flows, but neither works.  Both those methods work fine when I’m copying and pasting on the same board.I found this article, but the resolution in this case was that the user was attempting to copy between accounts.  That’s not the case in my situation.  I’ve tried the other proposed solutions here as well:https://community.miro.com/got-a-question-ask-the-community-45/copy-asset-from-one-board-to-another-522

1
Robert Johnson
3 years ago
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balaji.masilamaniBeginner
posted in Ask The Community

Link to sections in the board

It would be a nice feature to have some sort of a "link to sections"within the board. For example like a table of content in which I could link different sections of the board within itself.

13
K
6 months ago
ErnestoBarron
ErnestoBarronBeginner
asked in Ask The Community

Figmiro: Figma Plugin for Miro

Hey guys, Just FYI, I recently came across Figmiro in Figma. It’s basically a plugin you can use mostly the same way as the Sketch plugin. So, essentially you can re-export all your frames and keep the connections of your flow or any other changes you may have added. It’s not perfect but it’s certainly a live-saver for me. I no longer see a need for my previous tool: Overflow. https://www.figma.com/community/plugin/814814551050457760/Figmiro   I only wish it exported better-resolution images but I can’t complain. Thanks for this, Redmadrobot! (https://github.com/RedMadRobot)

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Алексей Алексеев
2 years ago
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NikitaBeginner
asked in Ask The Community

How to revert changes

Hi! I accidentally selected all the items on my board, deleted them and then refreshed the page. Now there is now undo button. I never downloaded a backup so I can’t restore the board. Is there a way to revert the board to previous state?

36
Robert Johnson
2 years ago
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Michael SpillerNew Here
asked in Ask The Community

Copying not allowed from previous board

Hello,I created a board with my colleagues in one team. I want to copy parts of this board to another team’s board. When I try to copy elements I always receive the error message "copying not allowed from previous board”. How to solve that?Kind regards,Michael

4
Robert Johnson
3 years ago
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Tom ROYERBeginner
posted in Ask The Community

How to use Miro offline as a personal tool

Hi,I would like to use Miro not only as a team tool but also as a personal tool to have personal boards of my own mind maps. It becomes a problem when needing to work offline (ex: in the train with bad/no wifi). I understand Miro doesn’t work offline on colaborative boards as the timeline of modification would become hard to follow. But for a personal boards not shared, is there a way to work offline? Technicaly, if not shared, it would not be complicated at all, only would require to stock data on local hard drive.

17
D
3 months ago
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GuillaumeNew Here
asked in Ask The Community

How to hide my sticky notes from other participants temporarily

To avoid having people influencing each other when gathering ideas on a particular topic, I would like to hide my sticky notes from other participants. Then, after a certain amount of time or may be when I decide it is the appropriate time to do so, I would like to reveal all the sticky notes to all participants. Is there a way to do that with Miro?

8
D
1 year ago
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Andrew KretininNew Here
posted in Ask The Community

[RESOLVED] An issue with logging in on desktop app with Google account

I can’t log in with google account on Mac app. When I enter my google account, I get an error:  “Couldn't sign you in. This browser or app may not be secure. Try using a different browser. If you’re already using a supported browser, you can refresh your screen and try again to sign in.”    

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2 years ago
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Tim HöferBeginner
posted in Ask The Community

[RESOLVED] Anyone else having issues with deleted board contents?

Hey all, When I opened one of our workshop boards today I noticed that 95% of the content was missing: There were probably more than 50 frames on the board, all disappeared without a trace. The weird thing is, not everything was gone. Two frames remained, one seemingly intact, the other one missing content as well. These two frames are the last ones I worked on yesterday, and the frame that looked complete was the last one I touched. It looks like everythings older than that has vanished.I first assumed that one of my teammates might have deleted something by accident, but when I checked the activity feed, I couldn’t see any deletions. The last changes where made by me, and when I stopped working yesterday, the board was fine. I tried everything, web client, browser version, I asked others to double check – but the content is definitely gone (at least for the time being).I have already created a support ticket, but I was wondering if anyone experienced something like this before and fo

111
S
3 years ago
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EdBBeginner
asked in Ask The Community

Can I collapse and expand Mind Map nodes like other mind mapping tools

Hi All, HNY…I am just evaluating Miro. I like to keep my mind maps simple either by: Collapsing nodes Hiding all nodes other than node with focus ie F6 in XMind Creating a submap with a backlink How this be achieved in Miro? Thanks in advanced, Ed

30
Turner Pijpers
Mironeer
1 year ago
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Henry KingNew Here
asked in Ask The Community

How do you pronounce Miro?

My-ro or Mee-ro? Everyone at my office says it differently.

4
Pedro Silva
2 years ago
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joah moatBeginner
asked in Ask The Community

How does excel or google sheets interact with Miro?

I am thinking of integrating google sheets and wondering if anyone has had experience using with Miro.  I see that Zapier does automate certain processes (I have yet to fully experiment).  Has anyone used google sheets or excel with Miro with any success?Thanks,

12
Robert Johnson
2 years ago
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Shakeir AhmedBeginner
posted in Ask The Community

Mass edit shape sizes to make them all the same size

Hi guys,Does anyone know how I can do an edit so that I edit the size of shape in a collective action in stead of individually changing all the shapes in my diagram.   

11
S
9 months ago
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Olga23New Here
posted in Ask The Community

Как поделиться доской с незарегистрированными пользователями?

Здравствуйте! У меня почему-то пропала возможность на Free plan поделиться доской с незарегистрированными пользователями. Раньше нажимала кнопку “Share”, и там появлялась такая опция. Сейчас нажимаю эту кнопку, экран слегка темнеет и всё.Также пропала опция пригласить кого-то на доску. Куда написать в поддержку - тоже найти не могу. Может, кто-нибудь знает, как это всё исправить?

2
В
3 years ago
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RaminBeginner
posted in Ask The Community

Is it possible to import draw.io diagrams?

Hi,I wanted to ask, is it possible to import draw.io diagrams that we created and exported from Confluence to Miro boards?Thank you.

8
Manouska J
Mironeer
1 month ago
Wendy Quenzer
Wendy QuenzerBeginner
asked in Ask The Community

How do I lock my board to allow users to place stickies but not move other pieces around?

How do I lock my board to allow users to place stickies but not move other pieces around?

16
Robert Johnson
2 years ago
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Nora
posted in Ask The Community

Board Background Image

I would like to upload an image as the background of the board (not just a solid color). Thanks!

8
E
2 years ago
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Steve BrowneNew Here
asked in Ask The Community

How do I reinstate zooming using my mouse wheel?

I’ve always used the middle button/wheel on my mouse to zoom in and out of boards. With 10 minutes to go before a presentation I’ve discovered it now scrolls up and down the board instead. How do I get back to using it to zoom which is incredibly useful whereas scrolling isn’t?

3
R
8 months ago
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Darn CleverNew Here
asked in Ask The Community

How do I turn off change highlights?

Hi there, New to Miro. I’ve created a board that I want to share in a training course tomorrow. I’ve prebuilt all my content. When I share the board, it shows everything highlighted as updated by me. The issue I have is that this is the first time people are seeing it, so they don’t need to see what’s changed. Is there a way I can turn this “feature” off? S

13
T
2 years ago
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JeannineNew Here
asked in Ask The Community

Changing color of icons and adding shading to shapes and gradations to colors?

Hello, All! I am a new Miro user and want to check on the availability of the following functions. Am I correct in finding that we: cannot change the colors, thickness, etc. of any icons? cannot add shadows or shading to any shapes? cannot add gradation within colors of any shapes? If I am wrong, this would be great! Thank you, Jeannine

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11 months ago
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