Skip to main content

Ask the Community

Discover the power of direct conversation with the Miro Community. Find solutions & connect with fellow Miro users for tailored advice & invaluable support!

  • 9,008 Topics
  • 30,144 Replies
9008 Topics
T
Tammo DirksenBeginner
posted in Ask the Community
Miro SSO: Getting profile picture from Azure

We don´t have SCIM activated but are using SSO with Azure as our Identity Provider. We even checked the “Sync user profile photos from IDP” option. The pictures are not being synced. Are further steps required to make that possible?

300
T
I
ideation-productBeginner
posted in Ask the Community
Blocked because the size of the image is too large

We have several long images (not large but very long) that we would need to import in a Miro, but we get this anoying message. Is there a way to bypass that ? 

29996
Robert Johnson
F
FmcsNew Here
posted in Ask the Community
[RESOLVED] Copy as image is not working

I have tried to copy as an image and export a frame as an image and every time it throws me the error "something went wrong". I am the owner of the board and access is released but still I cannot export images from miró

119316
Robert Johnson
W
William FoxNew Here
posted in Ask the Community
Login Default View

When I login I see my companies list of projects. How do I change my default view to only see my projects when I login?

402
R
L
limes008New Here
posted in Ask the Community
Adding timer error

Dear community, I just tried to add the “Timer app” by Miro on my board (owned by me on an Education account), and I get the following error. I already tried creating a new board, same error: Application COUNTDOWN is not allowed in team 3458764551195476768 Can somebody help me out, please? Thanks!

380
L
A
Andy GlazeNew Here
posted in Ask the Community
PlantUML - Display JSON Data

Hi, i’m looking at using PlantUML and have been able to successfully create use case and sequence diagrams (with the caveat being there is no dynamic edit capability without having to save the text separately and amend that)but i am unable to generate a JSON diagram and getting a message stating Unable to render diagram. Please check the code for errors and try again.i have just cut and pasted an example from the PlantUML documentationthanks in advanceAndy

9121
T
D
DanilaNew Here
posted in Ask the Community
I can not see a billing

Help me) I do not see a tab “Billing’ I would like to cancel a subscription because a want to pay a version I a main role. (Note from moderator: Email address redacted to protect poster’s privacy.)

361
Robert Johnson
T
Tang Kai Wen JoshuaNew Here
posted in Ask the Community
Problems and Improvements

I believe that a tool should be fully optimized no matter the skill level of the user. If someone has to search constantly for solutions to find that a function has multiple rules before it can be used then its not an optimized tool. This could be me just inept at miro too and for that i am sorry.Here are a few issues me and my group faced while doing our proj:Cant crop imported items easily:There is no crop option Resizing sticky notes cant resize top and bottom, but left and right can? This is the same for text boxes. Cant change the font size of individual words in text box or in shapes. if i want to have a big word header and smaller words below, i need to create 2 text boxes and group them together to achieve the same effect   Cannot group tables or certain items with group function. e.g a table  i can group everything else together but for some reason tables dont count and this is true for some other objects Sorry these are just some issues that we had while using miro.

730
T
S
Seye KuyinuBeginner
asked in Ask the Community
Copy & Paste Stickies does not copy & paste stickies

I feel frustrated when I try to copy and paste stickies and I see only the text from the sticky instead. Sometimes it works and only 1% of the time. I have been asked on Twitter to clear cache etc. That hasn’t worked either. I have changed browsers also, same thing thing. Is there anything I can do to help make this experience better for me? 

4536
S
KeithWhatling
KeithWhatlingBeginner
posted in Ask the Community
All Shapes Opens Blank Side Panel

After I click on the All Shapes button under the Shapes button, the toolbar selection jumps to cursor and I’m left with an empty expanded side panel. See image below, It is similar to the issue marked as RESOLVED in the below link.[RESOLVED] "All shapes" action in Shapes pane not working | Miro  

491
Robert Johnson
F
Fabio RizzaroNew Here
posted in Ask the Community
[RESOLVED] "All shapes" action in Shapes pane not working

Do we have any issue with “All shapes” button?It´s showing noting when I click on it.  

694
Robert Johnson
K
Kent MathesonBeginner
posted in Ask the Community
Can Miro update/swap an image automatically based on an update/input to a Shotgrid task

I use Miro to keep track of tasks that we also track in shotgrid. Is there a way to link an image or a table field in Miro to a task in Shotgrid so that when a task is updated in Shotgrid the field/image will be replaced with the latest image input to Shotgrid for that task?

1902
V
G
Growth UnitedNew Here
posted in Ask the Community
Functionality - Auto-create a textbox which is linked to the card, when you create a Miro Card

Hi! I was wondering if Miro provides any functionality in regard to create automated dependencies; for instance the auto-creation of a text box alongside the manual creation of a Miro Card or textbox. If you could provide me with a solution or information, that would be very helpful.

310
G
T
theliadirNew Here
posted in Ask the Community
Drawing with Wacom Graphic Tablet

When I use my Wacom Graphic Tablet (Intuos Pro) with Firefox (101.0) on my Win10 machine it looks like that:Does someone knows how I can draw without those “spikes”?

54793
Yan Kansky
B
Bettina MartinNew Here
asked in Ask the Community
Hide the ADD button

How do I get rid of the + button. It makes it impossible to select elements on my board that are adjacent. I am on the browser version. Thank you.

542
B
M
Matthew Äikäs-AdamsNew Here
posted in Ask the Community
Accessing talktrack beta

What do I need to do to gain access to the TalkTrack beta functionality? My company has hundreds of users, surely we should have this to use? Please help – would be useful for a project I have on my desk now :)

1101
barevia
S
Stefan G.New Here
posted in Ask the Community
Default colors for whole organization

Hi, I was wondering if there is a way to set default colors available for the whole organization and not just on profile basis.For example, When a new user joins. Default colors of our choosing should already be available through organization wide default set colors.Is this possible? Kind Regards,Stefan

550
S
M
Max SchmidtNew Here
posted in Ask the Community
can't add content to my board

From one second to the other i lost access to two boards which i created. Also i can’t add content to a third board which i created. I have no toolbar on the left side of the board. I can only choose between “Comment” and “Select”, how can i add content to this board? How can i get access to the orhter two boards?

370
M
D
Dominique HartmannNew Here
posted in Ask the Community
Servicenow SAM Integration - only one Software Model synced

Hi all,I have setup the integration to ServiceNow to handle the user subscriptions in the SAM application.In dev instance all three existing editions have been created as software models.But in preprod and production instance only one edition has been created. The configuration is the same for all instances as described here: Software-Asset-Management mit ServiceNow – Miro-Miro-Hilfecenter Has anyone discovered the same issue or an idea what is the reason? Thanks,Dominique

750
D
N
Ning MengBeginner
posted in Ask the Community
Copy Texbox from Excel/PPT to Miro

I need to copy the textbox from Excel/PPT to Miro board, but it will turn to .png in Miro. I can’t edit the text anymore. Even i copy only the text in the textbox, it still becomes a .png in miro.  How can I solve this problem? I want to copy&paste the textbox to miro and dont lost the capability to modify the text in miro.

1752
N
V
Victor RighettoNew Here
posted in Ask the Community
Cursor tracking when Miro board tab is closed

Hi everyone! Today using Miro I’ve noticed something I haven’t noticed before: the cursor/mouse seems to be tracked even after I close the Miro board/tab. Details:I’ve opened a Miro board and after some minutes (15-20), closed it. The person sharing their Miro board/computer on Teams had the name enabled for the cursors on the board. I was able to see my cursor moving as I moved it on my first screen (using 2 screens). Question:Has someone else noticed this? How is my cursor movement tracked when I don’t have Miro opened, and for how long will it track? Thanks!

550
V
F
FlorentBeginner
posted in Ask the Community
Can't modify text inside this boxes template

Hello, I’m using this board template to create an organization chart to present Miro and show what miro is capable of inside of a company but I’m a bit frustrated.For this template (which is perfect for what I want to do) I have no option to modify the text what so ever ..Is there something I’m missing ? Or is it just not possible ? Thank you

2865
F
A
AHMAD SWALIHNew Here
posted in Ask the Community
Image goes down to the Shapes

I have observed that whenever the page is refreshed or reloaded, the image moves down to the rectangle element. To view the image again after reloading, I click on each element and press the Page Up button on the keyboard. Is there a solution to this issue? Attached a screen recordinghttps://drive.google.com/file/d/1mX1ERvBNkThXCKuZT5BLtGkWz-IYsvC0/view?usp=sharing

110
A
T
Thina LubbeBeginner
posted in Ask the Community
Still no sub folders and Admin's are Limited

We are a game design and digital art company and although Miro bords are amassing the ops and admin side lack 2 very very big things firs no folder structure to organize bords under projects, this is after 3 years of it being on a “wish list” and Admins  do not mean much as you can not get a view of the whole project and all the bords created on a project. Since I am complaining it should be Project > teams > bords.If anyone has a way to either see all content under a team or  make sub folders I would appreciate the help?

480
R
P
PhillJonesBeginner
posted in Ask the Community
UK VAT ID not accepted

I received an email asking me to update the Tax ID on our Miro account so that reverse charge invoices can be issued.The Miro billing profile page refuses to accept our VAT number, it returns an error that it is invalid. A little digging on my part revealed that for the Miro interface to consider a VAT number valid, it needs to be in the ECs database. Of course, UK VAT numbers aren’t in that database anymore, however, they remain perfectly valid.Have other UK customers had this problem?

52616
T
Terms & Conditions