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How do I uninstall the Mac desktop app?Thank you.

[Third time trying to write this because I’ve accidentally gone to the previous page and lost the form data]I’m using a Samsung Tab S9+, it’s a built in keyboard and touchpad on it’s detachable cover. I’m using miro mostly with a mouse and keyboard setup, instead of using it only with touchscreen.There are two abnormal points to tackle.1st: Text renders quite a bit differently than the browser on mac or windows, and this does indeed affect layouts. The text appears larger, and some words at the end of the line end up on the line below. This occurs both on the miro app, and miro via samsung internet browser. [images comparing windows (Microsoft Edge) and android (app) at the end of the description]2nd: If you edit any text via android app, the text being edited grows abnormally large, but it gets to it’s standard after. The problem is that the textbox follows it’s size when editing, but it doesn’t get smaller again. [google drive video link]Thank you for your time and attention.  

Your site is referencing another URL from mirostatistic.com.  This domain doesn’t resolve to an IP address which is why your main page isn’t loading.  Please fix.

When I share the whiteboard link, the user receives a request informing them to sign in. This has never happened before. It has been happening for the last 24 hours or so.

Hey there,Miro is currently running (loading) very slow for me, in both desktop app (Mac) and Browser (Chrome for Mac). It’s actually not usable currently.Any reported issues / infos on that?Thank you!

Hello,  I’m trying to upload a back up of a Miro board and 4 of the 5 back ups have no problem at all. However, the final one refuses to upload and in both the web browser and the app I encounter an error that states “Version 1.6 is not supported!” When googling and checking the community, I can’t find much mention of version 1.6 and it seems no one else has encountered this error. I suspect this is some kind of pay wall issue. Is that correct? I am on an education plan and perhaps my comrade who created the board originally may be on a paid version that has extra features, meaning I can not use the content shared with me by him. Is there a way around this? I can access his original board but I am unable to copy it because I’m not part of his team, so they generously sent me the backup file of it. However, I can’t upload it because of this version error. Essentially I’m just looking for a way to make and edit a copy of a board that’s been shared with me. Any suggestions for this are mu

Hello,When trying to edit a previously created plantuml diagram here is what I see on the desktop app (the same is happening on Chrome. On Firefox I cannot even access the code, it is just empty, like a new document):  

My work email account has been overwritten with a new address and now I cannot log in on miro anymore, because I don’t have access to my former email address. I lost access to all the boards I created and the teams I shared or to which I was added. Is there any possibility to fix that?

Hello, I've been trying to integrate Speakatoo for Text-to-Speech conversion, and while the Speakatoo API works fine on Postman, I'm encountering issues with the integration in my application. I'm curious if anyone else has experienced a similar situation or has insights on troubleshooting this. Your assistance would be greatly appreciated!

Why is MIRO unavailable when the status monitor says services are restored?

Miro freezes (WHEN I USE FIREFOX) when I do the following:Click on Duplicate Click on Name of my BoardNot a problem using EDGE.  

That’s so frustating, I have work 6 months of my time on a board for my end of study project and realise afterward that it has suddenly disappeared 😱 for now reason from my account. I don’t understand how that’s possible to happen on a plateform, is there like update bug or hacking concern which could be causing this ? Thanks in advance for all your lead on this topic.

Hello,I have sent a request to refund an accidental purchase via the form.How long does support usually take to reply as I need this money back ASAP.Thanks!

Hello!Our space was created several years ago, and now I can’t find any information about our Company Admin. I need to change CA rights, but I don’t see our current CA. Where can I find this info?Thanks

I am dealing with a problem similar to this thread: https://community.miro.com/ask-the-community-45/resolved-can-t-open-or-save-my-web-whiteboard-8910I've tried to create a new account with several different emails and browsers, however nothing seems to work. I am desperate for the information on that board and would really like to find a solution.@Robert JohnsonCould you help me or create a support ticket for me on this issue?

We are looking for a way to have our PO or Dev Manager set up to be able to set permissions for a board in case the board owner no longer works here or is not available. (For instance, we have someone out now on a family emergency for several days and we need edit access to his Miro board, but it seems our Team Admins don't have that ability to grant access to boards.

My company is already questioning the cost of our Miro so no way am I able to upgrade my account just to get the ERD shapes. All I want is something that looks like this… which is straight from the Miro website but NOT available in a template. I just spent WAY too long trying to find this shape  I was able to copy this version from the ERD template… but I don’t want the “Key” column. HOW DO I DELETE A COLUMN IN THIS??? Why is such a simple shape that would make Miro a lot more valuable to me something that is withheld behind an upgrade??? 

ola, vocês possuem Representante Comercial no Brasi?

Boa Tarde, o Miro tem representante comercial no Brasil? estou com dificuldades de ver valores sobre o plano empresarial e adequar uma proposta de valor ao processo do meu setor de compras.

Hello, i have a strange question. we have 2 workspaces within our Miro World. One where we have everything and another for processes etc. in our processes workspace, we don’t want people to edit however we want them to be able to copy the boards out. The issue we are encountering is basically when someone copies a board it saves to their “personal board” that’s great, but is there a way to force them to save in our MAIN workspace and not the processes personal board?  thanks

Hi,I realise this question has been asked in the Community, however the answer doesn’t work for me. So, I’m hoping this request will help me.I have a free account, that was once a paid account. While it was a paid account, I allowed people where I worked to make boards.  Before leaving the company, I downgraded the plan to be free, and removed myself from any boards where I had access.I’ve just logged in, and people at my old work, are making boards in my free account.  How does this happen - are they accessing using my email?  How do I change it?  They seem to be working under a business account - how is it that I can see their boards?  I can view their boards, and for some I am an editor too, but I am not an owner.  Some boards have this message on them: Others, I simply have access to.I just want their boards gone. But, I don’t want to lose my account, or my boards. Please help me fix this. 

I have JIRA card integration working between JIRA and MIRO.  It’s terrific.  All the fields are showing, with the fields in the context area being ordered higher.  But after scrolling past the context area fields, the order of the fields in the JIRA card don’t resemble the field layout defined in JIRA.  While this may seem to be a small issue, we have alot of custom fields and the entry in one custom field, drives what gets entered in other custom fields.  The order of fields in the workflow of the issue is important.Does anyone know what defines the order of custom fields in the JIRA card within MIRO ?

I am trying to group stickies but when I select them all I am not seeing the cluster icon in the options bar.  Hope can I get that functionality.  Also, I like it much better when you could just group. 

Hey, I was invited to Miro to join a team by my client. I loved the tool and planned to explore more but I am unable to create a “free team”. I am always prompted to buy a plan if I try and add a team.I am part of existing teams and can’t leave them, is there a way by which I can create my own team? Thanks