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Hi all,I have 85 frames, when I tried to insert a new one, not thing happened.I tried copy / paste or insert a new frame or in the Frame the "+" but nothing happenedIs it a bug or a limitation? Many thanks, Benoit

Please be so kind to let me know if I have access for editing and creation boards to my FREE RUSSIAN ACCOUNT (owners of boards) and colleagues.

This is my miro board stuck on loading screen

Всем привет. Мне не приходило письмо с блокировкой. Я оплачиваю подписку с карты Казахстанского банка.  Я пытаюсь понять, по какому признаку будет блокировка. Я читал в других обсуждениях про то, что IP не влияет. Это я понял. Там указывается формулировка “Страна в которой была зарегистрирована команда” Просьба сказать, куда посмотреть, чтобы понять, команда/аккаунт зарегистрирован в России/Белоруссии или в другой стране Не хочется понять, что ты попадаешь под блокировку тогда, когда тебя уже заблокировали Спасибо. 

Is there a way, when adding Jira cards to the board, to filter the list based on release/fix version? 

I tried the AI feature to summarize sticky notes and resources that my students posted to a board yesterday and it worked perfectly. I tried it today and I just get a blank untitled doc, I’m not sure what I’m doing wrong???? I highlighted the contents>clicked AI tool> and chose “summary” but I didn’t get anything like what I got yesterday when I tried.

Hi everyone,About 4 months ago I was working on an affinity project in excel and was pleasantly surprised to discover that bulk pasting colored cells into Miro from Excel created stickies of comparable colors. This was awesome. However, this no longer seems to work. Copying from Excel and pasting into Miro gives me yellow stickies regardless of the colors in Excel. In contrast, this still works when copying from Sheets. For NDA reasons, I cannot use Google suite at my company.Can someone confirm that bulk pasting colored stickies from Excel still/no longer creates colored stickies in Miro? Am I just not doing it right? Have I lost my mojo?Thanks//A

Dear Miro Community & Team, Could you help me to clarify some information concerning my Education plan, will I have an access to it after 12th of September, or I will be able to use only my free account if it’s registered in Russian Federation?Today I’ve received new letter from you, and now I am puzzled.

I’m grateful to have found the Framer 2.0 app that allows me to extract a PDF file and create frames from the pages quickly. I wonder if I could lock multiple separate frames all at once (I want them still ungrouped from each other after locking them). Is this possible or is it something I have to do manually, one by one?

I am new to supporting Miro, please accept my apologies.We have a Miro Enterprise accountI have a user who would like to be able to share Miro boards so anyone with the link in our organisation can edit.Can this be done at an organisation level, or can it be applied to specific Teams?If they want people to be able to edit, do those people need a full license?

Hi All, I have been through the previous posts on this fault, black screen, and tried the solutions but no joy.  - restarted laptop - tried another device (mobile) - downloaded the Miro App  - I can’t copy and paste content to another board becuas I can’t see the content to copy itThe black screen is on both my laptop and phone. I have the paid version.My only thought is a guest has jumped on and done something (!) or there is too much data on the Board? Any help would be much apprecaited as this is client work and is looking bad n me as I introduced them to Miro. Thanks in advance, Ewan  Update - now no Boards are opening for me. They are freezing on a white window with just a couple of frames showing but no content. It is trying to open but stuck. My laptop did updates today but this should not effect my mobile phone opening the Miro Boards.

Интересовались у поддержки будет ли заблокирован наш платный аккаунт Миро, который оплачен картой другой страны. Получили ответ 22.08.2024 года:Currently, I can see that your team's billing details are connected to Kazakstan, so there is no need to worry.This means that as long as you have the paid team registered in a non-prohibited region, all of your users will be able to work on this team, no matter the domain or the IP.В настоящее время я вижу, что платежные данные вашей команды привязаны к Казахстану, поэтому не о чем беспокоиться. Это означает, что пока у вас есть платная команда, зарегистрированная в незапрещенном регионе, все ваши пользователи смогут работать в этой команде, независимо от домена или IP. Также есть ответ про бесплатные аккаунты в Миро:Currently, the authorities have not issued a full embargo against access to services from Russia or Belarus, so authorized accounts from non-prohibited regions may con

Can anyone tell me how I stop the Quick Actions suggestion appearing?

When presenting using frames, I want to be able to use links to jump over certain frames if they are not applicable. When I am using links, it'll jump to the linked frame, but then go back to the next frame after the one I linked from.  For example: I want to go: frame 4, frame 5 (click link to frame 10), frame 10, frame 11, frame 12What’s happening: frame 4, frame 5 (click link to frame 10), frame 10, frame 6 (instead of 11), frame 7 -- which are the frames I intended to skip. How can you set up a more flexible frames navigation for a facilitator? Basically, for a choose your own adventure type scenario, where you don’t want to cover all frames.

Do links to object not work on password-protected public boards? After entering the password, I am being redirected to the board as whole, not the object that was linked to originally. The link only works the second time, that is after the board has been unlocked with the password. Is there a work-around for this?

Hi,we are using M365 as SSO. One student cannot login, but keeps getting the German Response "Bei der Verarbeitung deiner Anfrage ist ein Fehler aufgetreten; Bitte versuchen sie es erneut". (An error occured while processing your request. please try again) and is constantly forwarded tohttps://miro.com/de/login/?reason=emailNotSharedByUser&service=OFFICE365I have tried having her log on to a different computer, clearing the cache etc. but the issue persists. I tried to find a solution under I can't log in via SSO – Miro Help Center but could not find anything related.The rest of the class as myself can log on flawlessly.Does anybody have a clue what could be the reason for the issue?Thank you very much in advanceregardsRalph

After copy/pasting a vector object from Adobe Illustrator, a curved line is constantly showing up at the left top corner of the MIRO board, under the MIRO logo. Its position does not change with pan or zoom and it cannot be edited. 

Hello dear community,I have multiple Miro accounts. Since yesterday, I can no longer access the account/boards that I created with my Apple ID using the „private.relay email " feature. Recently, I’ve been unable to log into my account because the Apple ID login no longer works. When I try, I get the following error message: {"code":"unknownError","message":"Something went wrong. Check the logs for more information.","reason":"unknownError","status":500,"timestamp":"2024-08-16T16:57:19.027620763Z","error":{"code":500,"message":"Something went wrong. Check the logs for more information.","reason":"unknownError","context“:{}}}.Apple Support has informed me that this is a server error (Status 500) on the third-party provider’s side, specifically related to the connection between Apple and Miro (and the private relay feature). Unfortunately, Miro has not yet responded to my inquiries.The problem is that there is important information on the board that I desperately n

Hi Guys - thinking of using a tablet with Miro… but don’t want to spend a fortune (no Scottish jokes please 😉 -just want to use for simple annotation / redlining.  Any suggestions? cheers. d.

Dear Miro teamI'm really concerned about my boards I've created all over these years. I'd like to know, if the account will be created in non-prohibited country, would it be possible for me to use it in Russia, since I'm currently located here.Will the change of paid account let me work from Russia (with the account created in non-prohibited country)

Hello dearest community! I’m Victoriia, I’m from Ukraine and now I am looking for free plan for Ukrainian teachers. I’ve used the Miro since I was 14yo, now I’m 19) So, It will be really great to find some information about free plan and continue to do my work successfully. I wish it was possible! Thanks, I am looking forward some replying  

Hi team, I was asked by the company to cancel the free plan subscription that has not been used in over 1 year (Free plan, not free trial). However, it seems that there is not option to cancel the free plan? Could someone help me in this case? Thank you a lot!

Good afternoon! I have a free plan. I didn’t receive a letter about blocking, I don’t live in Russia, but I don’t remember where my account was registered. Help us figure it out and prevent blocking for no reason. Thank you!

Hi, I’ve got a question and I need HELP from SUPPORT ASSISTANT. PLEASE, help me figure it out.As far as all russian accounts will be banned soon, is it possible to save all my courses, having created a paid account in Spain (with Spanish IP and payment)?If I copy everything that I have now to this new accounts, will I be able to use it for classes with students from Russia (if they have russian ip)?Will I be able to import everything to the russian platform later?Guys, help me, please. I’m completely lost, I can’t even find the support chat. Have only found this community...

As I’ve seen elsewhere in the community, this should be an easy task but the instructions that I’ve found so far don’t quite cover my need (unless I’m misunderstanding them).I have a Miro board in a free account under one email address. I’m the owner of the board. I just purchased a paid account with another email address associated with it. I’m an editor of the first board using this second email address. I wish to move that board from the free account to the paid account.Thanks