Ask The Community

Discover the power of direct conversation with the Miro Community. Find solutions & connect with fellow Miro users for tailored advice & invaluable support!

  • 6,747 Topics
  • 22,735 Replies

6747 Topics

J
Joe SeaborneNew Here
posted in Ask The Community

Board permissions

If someone sets a boards access so that the team the board is in has no permission and specific members in the team have edit access, which permission takes precedence.

2
Robert Johnson
1 year ago
N
Niklas EdbladNew Here
posted in Ask The Community

Stuck in scroll mode and can't stop scrolling

When I start moving using the scroll bar, I often get stuck in scroll mode and the board just scrolls upp or down depending of mouse movement. The only way of geting out of this mode is accessing a tool in the tool box, typically I create a Post-IT and the scrolling stops.

3
H
Mironeer
1 year ago
GS8888
GS8888Beginner
posted in Ask The Community

How can I dock frame areas to each other?

Good nightHelp me, pleaseHow can I dock frame areas to each other?

1
Apollonia
Mironeer
1 year ago
A
Arno BaltinNew Here
asked in Ask The Community

unsaved board

Hi! I was working with a group and writing to their ideos onto mindmap.Later opening the board mind map was ther wihtout the notes I made.When I open the versions of the board it show only the center of the mindmap and “visits” the notes wihtout content.Be well!Arno

1
H
Mironeer
1 year ago
P
Paul RosebrockNew Here
posted in Ask The Community

User Account Summary Location in User Interface

I know I subscribed, but typically in an app, there is an account summary stating the plan you’re enrolled in and billing issues etc.  I’ve look and can’t seem to find such a summary… Any help would be appreciated. Thank You

1
Robert Johnson
1 year ago
Y
Yotam ConstantiniNew Here
posted in Ask The Community

Bug with zooming in and out on MacOS while app not in focus - Safari, Chrome and Desktop app (v0.7.19)

Hey there,My issue is when zooming in and out while Miro is out of focus.While the app/browser are the current Finder window (in MacOS - colored exit/minimize/full screen), i use `ctrl` + mouse scroll to zoom in and out, and the location of the mouse affects the focus of the zoom.When the app is not current (grayed exit/minimize/full screen) and i use `ctrl` + mouse scroll while the cursor is above the Miro window, the zoom works, but the focal point of zooming is the last place the cursor was at before the windowThis is regardless of what interface of Miro I use: the desktop app, Safari or ChromeI sent this here because there is not option for free users to report bugs, please help this get to where it should MacOS version 12.5Miro Desktop app v0.7.19Safari 15.6Chrome 105.0.5195.125   

0
Y
1 year ago
F
FrederickAcceleratorBeginner
posted in Ask The Community

[RESOLVED] Frame names not showing unless zooming in or out

I’ve encountered what I think is a bug, but may be a feature… The name of each Frame that I have on my board does not show up unless you are actively zooming in or out (i.e. scrolling the mouse wheel) on the board. It means you can’t see the name of the frames when navigating around the board which seems to be unintentional. Has anyone else seen this?

12
A
1 year ago
S
Søren SørensenNew Here
posted in Ask The Community

Connection lines

I would like to delete a connection line, how do I do this?

1
Kiron Bondale
1 year ago
C
Charlotte FrancisNew Here
posted in Ask The Community

Mind Map

Can I display the branches of the mindmap all around the core concept from which the branches come. Or is the only display having all the brances to the right or left of the core?

1
Kiron Bondale
1 year ago
T
Tricia ConyersBeginner
asked in Ask The Community

Frames and frames and frames and objects

Can anyone tell me how toput a smaller frame on top of a larger frame and and have the smaller frame (with its content) “lock or link” to the larger frame - so that when i move the larger frame the smaller one and all the content move to? place frames ontop of a large SHAPE - i want the shape to form the backgroud area on a board, so that it stands out on the board.  And i want all the content and frames of that are to lay ontop of the object. Right now all the frames go behind the object and i can’t figure out a way to bring them forwardAny guidance, hacks or ideas would be greatly appreciated!

5
GS8888
1 year ago
mlanders
mlandersExperienced Community Member
posted in Ask The Community

Offline-Mode where is my and Hendrlik Stahls Text

In this topic:https://community.miro.com/ideas/offline-mode-925two answers (mine and Hendrik Stahls) got deleted - why?Exacly on this position my answer I know I often have a harsh tone - but in this case I only mentioned two or three software alternatives by name that are offering an offline mode and I linked a list from Lisette Sutherlands website who was guest of an official miro seminar.What is wrong with this?Is it not anymore allowed to show alternatives - and in this case all this alternatives where from Lisettes Sutherlands website (I have found them via her list) and she even mentioned here website in the official miro workshop video  

1
Manouska J
Mironeer
1 year ago
C
Christopher ClintonNew Here
posted in Ask The Community

[RESOLVED] Endless images loading issue

Yes, not resolved.  My team pays for this service and I will be opening a ticket.  Others that are experiencing this Please open a ticket as well, as it should help them know that it is an issue and to better understand what is causing the issue in order to fix their code.

15
Alyona
Mironeer
1 year ago
J
Jaime SwaleBeginner
asked in Ask The Community

Team Admin 101 Resources

Kia ora everyone My name is Jaime. I’m a Service Designer working in government, and a Company Admin for our Enterprise account. We have been rapidly scaling our Miro enterprise membership, and I’ve been tasked with creating a sort of ‘Team Admin 101’ guide for our new and existing team admins, as the number of teams continues to grow and the ability to have oversight and one-on-one training becomes more difficult. I’ve normally pointed people at the various Help articles but I’m wanting something a bit more interactive and personalised to our organisation.I am beginning to create my own resources, which I’d be more than happy to share once I’ve done so, but I was wondering if anyone in the Miro community has created something similar they could share? I’m wanting to cover permission, sharing options, projects, adding/removing team members, and best practice for protecting sensitive IP when collaborating with internal and external guests. Just a general overview of what to expect, resp

1
Nick_Miro
Mironeer
1 year ago
S
SCraemerNew Here
posted in Ask The Community

names of the frames keep disappearing

Help!!  all of the sudden the names of the frames keep disappearing. Only if/when I scroll in or out they pop up... to disappear again... help! looking forward hearing from you.. best, StijnHelp!!  all of the sudden the names of the frames keep disappearing. Only if/when I scroll in or out they pop up... to disappear again... help! looking forward hearing from you.. best, Stijn

5
E
1 year ago
T
Tiago KrommendijkNew Here
posted in Ask The Community

board gets stuck!!

I have a board that I callÇ my memory, because it~s where I store all my brain farts, and it got stuck!! I was creating a process flow, and I copied and pasted the process flow, and now the board seems completely broken.  The board does open, and as long as I do not touch it everything seems fine. But as soon as I click on anything in the board, this happens. note the <1% in the zoom sectionand for the rest all dead.  I’d really love some help, as I’m using the free version, and apparently Miro doesn’t help free boards, even if its corrupted like this... 

1
Nick_Miro
Mironeer
1 year ago
A
Alistair CoullBeginner
posted in Ask The Community

Comments only appear when I zoom in or out?

Hi Miro community,I’m having a problem where all the comments on the boards only appear when I’m zooming in or out. When looking at the board stationary they completely disappear. They are still there but you just can’t see them. This is obviously quite frustrating when trying to collaborate with my colleagues and has been a problem for the last few weeks now. Perhaps someone has an idea which can help? It would be very much appreciated! AI’ve recorded a video of the problem below. 

4
A
1 year ago
D
David FranchinoNew Here
posted in Ask The Community

How can we change the owner of an educational team?

Hey folks, I have historically taught a class that uses Miro and am taking a sabbatical this semester so I need to transfer control of the Miro team to the professor who will be replacing me so they can use all my templates.  I don’t appear to be able to do this. Is this a limitation of Educational MIRO boards? Is there a way to transfer or share ownership?Thanks! 

1
Apollonia
Mironeer
1 year ago
D
Donal HanafinNew Here
posted in Ask The Community

Adding in a link from one miro board to another

Hi all,I’m trying to group a few Miro boards into one master board so it can be used as a jump off point.  I’ve tried just copying the link of each board and pasting the link into the master board.  This works fine but some of the boards show the title and the thumbnail and others show messaging to sign in.  the messaging to sign in is pretty annoying as I can’t tell what the board is as they all look the same.  any ideas why one board shows the title and preview when pasted but the other one doesn’t? I looked at the sharing settings and they seem to be the same 

1
D
1 year ago
M
mind88
posted in Ask The Community

Can not find timer in specific board although the timer already installed

Why I can’t find timer on some of my boards, even though I have installed the timer apps and also I’m not GUEST.Timer has been installedNo timer access on the above toolsNo timer access from the sidebar tools 

5
Robert Johnson
1 year ago
J
James GillNew Here
posted in Ask The Community

Can I create a note against a shape in a process work flow?

I want to be able to highlight problems in a section of the work flowchart process.But I want to keep the look of the workflow streamlined and not messy.Ideally the user would click on the shape and if there is a ‘note’ attached to the shape it would pop up in the right hand side for example.Can this be done?

3
D
1 year ago
P
Patrizia LunaBeginner
posted in Ask The Community

Emoji and stickers on mobile devices

Hi, I would love to access stickers and emojis on a mobile device. ThanksPatrizia

0
P
1 year ago
J
John TerhorstBeginner
posted in Ask The Community

Laggy on M1 iPad

I have been using a 1st generation iPad Pro (11 inch) with A12X chip for the last couple of years and have had no problem with Miro.However I recently got a new, 5th generation iPad Pro (12.9 inch) with the M1 chip and Miro is now extremely difficult to write on with the Apple Pencil because of lag. I use Miro to conduct my tutoring sessions so it is always a one on one situation, not a crowded board.  Is this a known issue, perhaps something with the M1 chip? This is potentially a huge dealbreaker for me. I have tried reinstalling the app, swapping different Apple pencils, etc., with no improvement. 

13
J
1 year ago
Christophe GESCHÉ
Christophe GESCHÉExperienced Community Member
posted in Ask The Community

Quelle "tablette" utiliser pur miro ?

J’ai envie d’essayer miro avec un stylet.Est-ce que quelqu’un a une expérience à partager ?

3
Véronique Carbonneau
1 year ago
B
Brenda MoralesNew Here
posted in Ask The Community

what's the limit of collaborative members whiteboard?

What's the limit of collaborative members whiteboard? I mean, can I work with more than 250 collaborative members?

2
Robert Johnson
1 year ago
D
Darren ScottBeginner
asked in Ask The Community

Moving multiple frames in the order at once

I am adding a 25 frame template to a board with 20 frames. It is adding them before frame 1. How do I either move them to the end of the frames list with manually moving all 25 separately? Or, can I import the templates frames after the last frame somehow?

9
M
1 year ago
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